The best valuer in the room wins the instruction. The right tooling makes the second-best valuer look like the best.
Agent Response is a UK lead management and qualification platform for estate and letting agents. By intercepting portal leads and running them through an automated pre-qualification process, Agent Response saves your team 40% of their time on unqualified follow-up and surfaces the applicants, buyers and landlords most likely to transact.
Portal leads arrive in bulk. Not all of them are ready to move, have the funds in place, or have found a property they want to proceed on. Without a qualification layer, your negotiators spend equal time on a serious buyer and someone who is browsing speculatively -- and the serious buyer waits too long.
Treating every portal enquiry as equal means your most serious applicants wait while your team works through a list that includes speculative browsers, early-stage researchers and people who clicked the wrong property. The opportunity cost is real.
Portal leads generated after 6pm and at weekends have a significantly lower conversion rate if the first contact comes the following morning. Agent Response captures and pre-qualifies out-of-hours leads automatically so your team has qualified contacts ready for the morning.
Every letting enquiry is a potential mortgage referral. Every sales applicant might have a property to sell. Without a consistent pre-qualification process, revenue opportunities embedded in inbound leads are missed on the conversations that happen to go well.
Without a lead management system, your agency has no visibility of where your best leads come from, which portal generates the highest quality applicants, or what the conversion rate looks like by property type. You cannot improve a process you cannot see.
Agent Response integrates with all major portals and intercepts incoming leads -- both phone and email -- routing them through a qualification workflow before your team spends time on them.
Agent Response connects to Rightmove, Zoopla, OnTheMarket and your own website. When a lead arrives, the platform intercepts it before it reaches your inbox and runs it through the qualification process first.
Inbound email leads receive an instant branded autoresponse from Agent Response that asks qualifying questions -- property requirements, timeline, financial position, related transaction. The completed form comes back to your team with everything they need before the first call.
For telephone enquiries, Agent Response's automation captures caller details, runs the enquiry through a qualification script and pre-populates your team's callback list with qualified contacts. Out-of-hours calls are handled without staff present.
For lettings teams, Agent Response filters applicants by affordability, availability to move and related property -- so your negotiators only speak to tenants who meet the let's requirements before booking a viewing.
Agent Response identifies mortgage, solicitor and landlord referral opportunities within the qualification data and flags them for your team. Referral revenue embedded in every inbound lead is surfaced rather than missed.
Agent Response provides a lead quality scoring display showing your team which contacts to prioritise, alongside analytics on lead source quality, response times and conversion rates across your office.
Agent Response sits between your portals and your inbox. The qualification happens before your team sees the lead.
Agent Response integrates with your portal accounts and your agency website. Setup takes a single session and your team continues using their existing CRM and workflow.
Phone calls and email leads from portals arrive at Agent Response first. The system runs the qualification workflow without your team being involved.
Smart Forms gather the information your team needs before the callback. Telephone calls are captured and pre-qualified. Out-of-hours contacts are handled automatically.
The callback list your negotiators see each morning contains only pre-qualified contacts, ranked by quality score. Unqualified or incomplete enquiries are held in a separate queue for review.
Lead volume, source quality, response time and conversion data are available in the dashboard. Branch managers use the data to coach the team and identify the portals and properties generating the best leads.
Agent Response is listed on Kerfuffle with 33 verified reviews and a 4.9 star average. Kerfuffle members get commercial terms reviewed before committing.
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Off-the-shelf pricing
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Agent Response pricing is scoped to your lead volume and the number of offices. Kerfuffle members have commercial terms reviewed before committing.
Agent Response has 33 verified agent reviews on Kerfuffle with a 4.9 star average. Read what 33 verified UK estate agents say about the time savings, lead quality improvement and revenue uplift from Agent Response.
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Book a Zoom with Kerfuffle to see how Agent Response would integrate with your portal setup and what your team's morning would look like with pre-qualified leads already waiting.
Book a Zoom with the Kerfuffle team. We will walk through Agent Response's product, the member offer and answer your questions before you speak to the supplier directly.
Book a Zoom with Kerfuffle ->Agent Response is a UK proptech business built to solve the specific inefficiency of unqualified portal leads consuming negotiator time. With 33 Kerfuffle reviews and a 4.9 star average, Agent Response has built a track record with both sales and lettings teams who want a consistent, documented qualification process between their portals and their callbacks.
PropTech That Pays Back is a Kerfuffle initiative that rewards estate agents with kredits when they actively use the tools they invest in. Browse the full supplier list and see which ones pay you back.
Agent Response pre-qualifies every portal lead automatically, so your team's callback list contains only the contacts worth calling.