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Your estate agency is losing market share to better-marketed competitors. Spectre gives your team multi-channel canvassing that wins instructions before rivals call.

Agent Software, makers of Spectre and Hello Again, build marketing tools for UK estate and letting agents. Spectre is the award-winning multi-channel marketing suite covering direct mail, email, social media and property reports -- the all-in-one canvassing tool for instruction generation. Hello Again is the reactivation platform that brings dormant vendor and landlord contacts back into active conversations.

Spectre
Spectre canvassing
Multi-channel instruction generation
Hello
Hello Again
Dormant contact reactivation
5
5 marketing tools
In one platform for estate agents
23
23 Kerfuffle reviews
4.9 star average
The instruction generation problem

Your competitors are canvassing your market area systematically. Without a multi-channel approach, you are leaving instructions on the table every month.

Estate agency instruction generation requires consistent, coordinated marketing across direct mail, digital and social channels. Doing each one separately -- or not at all -- means competitors who use a multi-channel approach are more visible to the vendors in your patch who are considering a move.

"We send occasional leaflets but have no visibility of which properties are coming to market."

Untargeted leaflet drops generate low response rates because they reach the same addresses regardless of whether those properties are likely to come to market. Instruction generation tools that use Land Registry data, Rightmove sold data and local market signals can identify the properties most likely to instruct in the next 90 days.

"Our past clients are going to other agents. We are not staying visible between transactions."

Vendors who have used you before are the highest-converting instruction leads you have. Hello Again identifies which past clients are likely to move again based on time elapsed since their last transaction and prompts a reactivation campaign before they call a competitor.

"We do social media posts, but our marketing has no consistent strategy behind it."

Posting on social media without integrating it into a canvassing strategy means your visibility is organic and inconsistent. Spectre combines social media with direct mail and email so your message reaches the same vendor audience across multiple channels simultaneously.

"We do not have data on which properties in our patch are overdue for a transaction."

Instruction generation without data means you are marketing to your whole patch equally. Properties that have been held for five-plus years, landlords with a single buy-to-let and vendors who have recently sold nearby are all significantly more likely to transact -- and targetable with the right tools.

How Spectre works for your canvassing team

Five marketing tools in one platform -- coordinated to generate instructions from the properties most likely to move.

Spectre combines Land Registry data, Rightmove sold data and local market intelligence with multi-channel marketing execution -- so your team is canvassing the right properties in the right way at the right time.

1

Targeted direct mail

Spectre identifies properties in your patch by transaction likelihood and produces personalised direct mail campaigns that reach the vendors most likely to instruct. Mailers are produced, printed and dispatched from within the platform.

2

Email marketing to vendors and landlords

Coordinated email campaigns to vendor and landlord audiences in your patch -- sent in combination with direct mail so your agency message reaches the same household across multiple channels.

3

Social media canvassing

Spectre runs social media campaigns targeting the household and owner-occupier audience in your patch, aligned with your direct mail and email activity to create a consistent multi-channel message.

4

Property reports

Spectre generates professional, data-backed property reports for prospective vendors -- showing market data, comparable sales and your agency's local track record. Reports used as a canvassing tool convert significantly better than standard valuation letters.

5

Hello Again reactivation

Hello Again identifies past clients who are statistically overdue for another transaction and triggers a personalised reactivation campaign -- by post, email or both. It is the most efficient instruction generation activity an estate agency can run because the contacts already know and trust you.

6

Campaign analytics

Spectre tracks response rates, enquiries generated and instructions won from every campaign. Your team can see which channels, which messages and which property types produce the best instruction yield in your market area.

Your canvassing workflow with Spectre

From market data to live canvassing campaign in five steps.

Spectre handles the data, the design, the printing and the dispatch -- your team focuses on following up the enquiries it generates.

1

Define your target area and property criteria

Set up your patch in Spectre and define the property types, transaction histories and ownership profiles you want to target. Spectre pulls Land Registry and Rightmove data to identify matching properties automatically.

2

Choose your campaign channels

Select the combination of direct mail, email, social and property reports for your campaign. Spectre co-ordinates the scheduling so all channels reach your target audience in the same window.

3

Spectre produces and dispatches the campaign

Direct mail is produced, printed and dispatched by Spectre. Email and social campaigns are scheduled and executed within the platform. Your team does not need to manage printers, data exports or social scheduling.

4

Follow up on enquiries

Spectre captures responses and enquiries and routes them to your team. Property report requests, valuation enquiries and reactivated contacts are flagged for follow-up.

5

Review and repeat with better targeting

Campaign analytics show you which properties responded, which channel worked best and what your instruction yield was. Every campaign improves your targeting for the next one.

The Kerfuffle member offer

Kerfuffle members get Spectre with commercial terms reviewed before anything is signed.

Agent Software is listed on Kerfuffle with 23 verified reviews and a 4.9 star average. Kerfuffle members get commercial terms reviewed before committing.

What Kerfuffle members get

  • Kerfuffle account manager involved in commercial review
  • Full canvassing area setup and onboarding support
  • Hello Again dormant contact analysis included
  • Pricing reviewed against your patch size and campaign frequency
Kerfuffle member route

Standard route

Off-the-shelf pricing

Your terms, reviewed before you sign

Bespoke deal

Spectre pricing is scoped to your canvassing area, campaign volume and channel mix. Kerfuffle members have commercial terms reviewed before committing.

More on Kerfuffle

Read what estate agents say about Spectre before you book.

Agent Software (Hello Again & Spectre) has 23 verified agent reviews on Kerfuffle with a 4.9 star average. Read what 23 verified UK estate agents say about Spectre's canvassing results, Hello Again reactivation rates and the multi-channel campaign approach.

23
Verified agent reviews
4.9 stars ->
->
Full Kerfuffle profile
Reviews, overview ->

Already a Kerfuffle member? Write a review of Agent Software (Hello Again & Spectre) ->

See Agent Software (Hello Again & Spectre) in action

A walkthrough of Spectre's canvassing platform and Hello Again reactivation.

Book a Zoom with Kerfuffle to see a Spectre campaign for your market area and understand how Hello Again would identify your dormant clients.

On-demand session for Kerfuffle members

Book a Zoom with the Kerfuffle team. We will walk through Agent Software (Hello Again & Spectre)'s product, the member offer and answer your questions before you speak to the supplier.

Book a Zoom with Kerfuffle ->
Frequently asked questions

What agents ask before getting started with Agent Software (Hello Again & Spectre).

Does Spectre replace our existing marketing, or complement it?
Spectre replaces the individual tools many agencies use for leaflet drops, email campaigns and social media posting. Rather than managing each separately, Spectre co-ordinates all channels from a single platform, with shared data and combined campaign scheduling.
What data does Spectre use to identify target properties?
Spectre uses Land Registry transaction data, Rightmove sold price records and local market data to identify properties by transaction history, time since last sale, ownership type and instruction likelihood. The data is updated regularly and specific to your defined patch.
How does Hello Again know which past clients to contact?
Hello Again analyses your past client database against transaction history and time elapsed since last completion. It identifies the contacts who are statistically most likely to be planning another move and prioritises them for reactivation outreach.
Do we need to write the campaign copy ourselves?
No -- Spectre provides campaign templates, property report formats and reactivation letter copy. Your team selects the content, applies your branding, and Spectre handles production and dispatch.
Can Spectre run campaigns for multiple branches?
Yes -- Spectre supports multi-branch agencies. Each branch manages its own patch and campaigns, with group-level reporting available for management.
How do we access Kerfuffle member terms?
Book a Zoom via the button on this page. Your Kerfuffle account manager will be involved in the commercial discussion before you commit.
About Agent Software (Hello Again & Spectre)

Spectre: the UK's leading estate agency canvassing platform.

Agent Software, makers of Spectre and Hello Again, have built two of the most widely used instruction generation tools in UK estate agency. Spectre was named Tech Company of the Year at the Negotiator Awards. With 23 Kerfuffle reviews and a 4.9 star average, the platform has a proven track record generating instructions for sales and lettings teams.

23
Kerfuffle agent reviews
4.9
Star average on Kerfuffle
5
Marketing tools in one platform
Multi
Multi-channel: mail, email, social, reports
PropTech That Pays

See which suppliers on Kerfuffle reward you for using what you buy.

PropTech That Pays Back is a Kerfuffle initiative that rewards estate agents with kredits when they actively use the tools they invest in. Browse the full supplier list.

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The next instruction your competitor wins in your patch was in your database already.

Spectre and Hello Again give your team the data, the channels and the coordination to get there first.