The best operations layer is the one your team forgets is there because it just works.
agentPay is an Open Banking-powered property management payment platform for UK letting agents. It automates rental payment collection, reconciliation, and fee charging - giving your team back the hours they currently spend manually matching payments, chasing arrears, and processing statements.
Every month, UK lettings teams spend significant time manually matching rental payments to tenancies, identifying arrears, calculating fees, and producing landlord statements. This work is repetitive, prone to human error, and scales linearly with portfolio size - consuming more time as you grow.
Manual reconciliation of rental payments against tenancies is time-intensive and scales poorly. agentPay automates the entire process - every payment is matched, every fee is calculated, and every statement is produced automatically.
When reconciliation is manual, arrears are identified at the end of the process rather than in real time. agentPay's automated system identifies missed or short payments immediately - enabling faster intervention and better landlord communication.
Manual fee charging across a portfolio of different management fee structures is error-prone and creates inconsistencies. agentPay automates fee charging based on each tenancy's specific agreement - consistently, every month.
agentPay is designed to work alongside your existing bank account - you do not need to give up or change your banking arrangements to implement the platform. Your client account structure remains intact.
agentPay is built on Open Banking technology - a more secure, lower-cost alternative to traditional payment processing that gives letting agents full visibility and control of every transaction.
agentPay collects rental payments automatically from tenants via Open Banking. Payments are initiated by tenant confirmation rather than by card or direct debit - removing the payment failure and card fee issues of alternative methods.
Every incoming payment is automatically matched to the correct tenancy. Reconciliation that previously took days of manual work is completed automatically in real time. Your team sees a clean, accurate picture of the portfolio at any moment.
Management fees, service charges, and other deductions are calculated and charged automatically based on each tenancy's specific agreement. No manual calculation, no inconsistency across the portfolio.
agentPay is powered by Open Banking and works alongside your existing bank account. You do not need to give up your banking relationship or client account structure to implement the platform.
The agentPay web app gives your team access to payment status, reconciliation, arrears alerts, and landlord statement generation from any device - in the office or remotely.
For agencies looking to establish or change their client account arrangements, agentPay can help with the client account setup - providing guidance and support alongside the payment automation platform.
agentPay is designed for rapid deployment. Most lettings agencies are processing automated payments within seven days of sign-up.
Import your tenancy data into agentPay. The platform supports bulk import from your existing property management system to avoid manual re-entry.
Connect your existing bank account to agentPay via Open Banking. No change to your banking structure is required - agentPay works alongside what you already have.
Tenants are enrolled onto the agentPay payment system with a simple onboarding message. The process is designed to be accessible for all tenants regardless of technical confidence.
The first automated rental collection runs. Every payment is matched, fees are calculated, and the reconciliation is completed without any manual intervention from your team.
Your team monitors payment status through the agentPay dashboard. Arrears alerts are generated automatically for any missed or short payments, enabling immediate follow-up.
agentPay works with lettings agencies managing portfolios of all sizes. Kerfuffle members get a direct conversation about the time saving and cost structure for their specific portfolio.
Standard route
Off-the-shelf pricing
Your terms, reviewed before you sign
agentPay pricing starts at £3.50 per tenancy per month, reducing with portfolio scale. The minimum charge of £199 per month includes up to 60 tenancies. Kerfuffle members get a full cost vs time-saving calculation for their portfolio.
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A 30-minute walkthrough of agentPay's automated payment collection, reconciliation, fee charging, and arrears management - with a time saving calculation for your current portfolio.
Rent reconciliation was consuming two full days every month for our property management team. agentPay reduced that to less than two hours. The fee charging is now automatic and consistent across our 400-property portfolio. The Open Banking approach is simpler for tenants than direct debit and we have fewer payment failures.Director, lettings agency West Midlands
agentPay was built to eliminate the most time-consuming recurring process in UK lettings: manual rental reconciliation. By combining Open Banking payment collection with automated matching, fee charging, and statement generation, agentPay gives lettings teams back the hours they currently spend every month on work that technology can do more accurately and consistently.
agentPay is featured on Compare The PropTech alongside hundreds of other UK proptech suppliers. Kerfuffle members can view verified reviews, compare suppliers, and see which tools qualify for PropTech That Pays Back - the initiative that rewards estate agents with kredits for the tools they actually use.
agentPay automates it with Open Banking. One conversation with Kerfuffle to calculate the time saving for your portfolio.
Want to talk through how agentPay would work for your team?
Grab fifteen minutes with the Kerfuffle team. We will walk you through the member offer, answer your questions, and figure out the best fit for your agency.
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