K Compare The PropTech
KNOT YET RANKED ON KERFUFFLE
Propertymark Industry Supplier
Kerfuffle & Compare The PropTech Partner

Your landlords are underprotected and they do not know it yet. Alan Boswell Group gives letting agents market-leading rent guarantee and legal expenses insurance - with an online portal and an in-house claims team.

Over 40 years insuring UK landlords. Insurance Broker of the Year 2025. Trusted by over 800 letting agencies. When a landlord calls you about a missed rent payment, your answer should be: covered. Alan Boswell Group makes that possible - with award-winning products, a 94% renewal rate, and a dedicated claims team that handles the hard part so you do not have to.

39k+
39,000+ landlords
Insured across the UK
94%
94% renewal rate
Landlords that stay year after year
800+
800+ agencies
Trust Alan Boswell Group
4.9
4.9/5 Feefo rating
Platinum Trusted Service - 8 years running
The landlord protection problem

When rent stops, your landlord expects you to have an answer. Most agents do not have one ready.

A single missed rent payment can cost a landlord thousands and put your management relationship at risk. Legal disputes over damage or non-payment can run for months. Without the right insurance products in place, your landlords are exposed - and when they are exposed, they blame their agent first.

Rent arrears arrive without warning and without cover

A good tenant misses a month. Then two. Without rent guarantee insurance, your landlord faces months of lost income while pursuing possession through the courts. Your management fee stops looking like good value very quickly.

Legal disputes are expensive and slow

Section 21 notices, possession proceedings, debt recovery - the legal costs of a difficult tenancy can exceed the value of six months' rent. Without legal expenses insurance, landlords absorb every penny of that risk themselves.

You are recommending inferior products without knowing it

Not all rent guarantee and legal expenses policies are equal. Cover limits, exclusions, and claims processes vary enormously. Pointing a landlord to the wrong product costs them money when they need it most - and costs you their loyalty.

Claims processes leave landlords waiting

Many insurance products outsource claims handling to third parties who have no understanding of the rental sector. Landlords wait weeks for decisions. Alan Boswell Group operates an in-house claims team that knows how letting works - and moves accordingly.

How Alan Boswell Group works for letting agents

Four products. One trusted partner. Every landlord in your portfolio protected.

Alan Boswell Group provides letting agents with a suite of market-leading insurance products designed specifically for the UK rental sector. The online portal lets your team manage policies, make adjustments and organise payments without leaving your desk - while the in-house claims team handles every claim from start to finish.

1

Rent guarantee insurance

Protects your landlord against missed rent payments from day one of default. Backed by leading UK insurers, the policy covers loss of rent and continues to pay while possession proceedings are underway - so your landlord is not left funding the legal fight out of their own pocket.

2

Legal expenses insurance

Covers the cost of legal proceedings for possession, rent recovery, and dispute resolution. When a tenancy goes wrong, your landlord should not be choosing between protecting their property and managing their cashflow. Legal expenses insurance removes that impossible choice.

3

Agent online portal

Your team manages all landlord policies through a single easy-to-use portal. Issue new policies, make mid-term adjustments, organise payments, and track claims - all in one place. No chasing paperwork. No calls to a call centre. Just a clean, efficient system built for how letting agencies actually work.

4

In-house claims team

Unlike most insurers who outsource claims to generalist handlers, Alan Boswell Group operates its own dedicated claims team with deep knowledge of the letting sector. When your landlord makes a claim, they speak to someone who understands the rental process - and decisions are made faster as a result.

5

Additional benefit to your management service

Offering rent guarantee and legal expenses insurance through Alan Boswell Group gives your agency a tangible differentiator. You are not just managing the property - you are protecting the investment. That strengthens your case for every new management instruction and reduces churn from your existing landlord base.

6

Award-winning service across the board

Insurance Broker of the Year 2025 at the British Insurance Awards. Feefo Platinum Trusted Service for eight consecutive years. A 4.9 out of 5 rating from landlords who have actually made claims. Alan Boswell Group does not win awards for marketing - it wins them for outcomes.

The agent journey

From landlord instruction to full protection - in four steps that take minutes, not days.

Alan Boswell Group is designed to slot into your existing landlord onboarding process. No complex setup. No waiting for underwriter approval. Your team issues cover through the portal and moves on to the next job.

1

Join the agent programme

Register your agency with Alan Boswell Group through the Kerfuffle member route. You get access to the agent portal and your designated contact within the Alan Boswell team. The whole process takes one conversation.

2

Introduce the products to your landlords

Present rent guarantee and legal expenses insurance as part of your management service. Alan Boswell Group provides agents with the materials and support to have that conversation confidently. You are the expert - they give you the products to back that up.

3

Issue and manage policies through the portal

Your team logs into the agent portal to issue policies, adjust cover when tenancies change, and organise renewals. Everything is tracked in one place. Your property managers spend their time managing property - not chasing insurance paperwork.

4

Claims handled by specialists

When a landlord needs to claim, the Alan Boswell in-house team takes over. They understand lettings law, possession proceedings, and rental sector timelines. Your landlord gets a straight answer from a specialist - and you get the credit for having the right partner in place.

The Kerfuffle & CTP member offer

Kerfuffle members get dedicated account management and terms reviewed before they commit.

Alan Boswell Group is a Propertymark Industry Supplier with over 40 years of sector experience. Kerfuffle and Compare The PropTech members access the agent programme through a dedicated route - with your Kerfuffle account manager reviewing the commercial terms with you before you sign anything.

What Kerfuffle members get

  • Dedicated Kerfuffle account management
  • Member-only commercial terms reviewed before you commit
  • Propertymark Industry Supplier status - verified partner
  • Access to award-winning rent guarantee and legal expenses insurance
  • Agent portal for policy management and renewals
  • In-house claims team with lettings expertise
Member route

Standard agent onboarding

Generic sales process

Kerfuffle & CTP member route

Dedicated support
Terms reviewed by your Kerfuffle AM before you commit

Insurance products, commission structures, and portal access are all agreed per agency. Your Kerfuffle account manager reviews every commercial term with you before you are asked to commit - so you know exactly what you are getting and what your landlords will receive.

Live demo - open to Kerfuffle & CTP members

See Alan Boswell Group in action - portal walkthrough, product overview, and live Q&A.

A thirty-minute walkthrough of the agent portal, rent guarantee product detail, legal expenses cover, and claims process - with time to ask about your specific landlord portfolio and what cover would look like in practice.

Book direct
30 min
1-to-1 with the Alan Boswell team
Via Kerfuffle member route

From unprotected landlords to a fully covered portfolio - Alan Boswell Group for letting agents

See exactly how the agent portal works, what the rent guarantee and legal expenses products cover, and how your team would manage claims. Bring your current landlord numbers and the team will walk through what protection looks like across your specific portfolio.

AB
Alan Boswell Group Agent Partnerships team
Alan Boswell Group - Award-winning insurance for UK landlords and letting agents
Book the demo →
Frequently asked questions

Questions letting agents ask before they partner with Alan Boswell Group.

What makes Alan Boswell Group different from other insurance providers?
Two things stand out. First, they operate an in-house claims team with genuine lettings sector expertise - not a generic outsourced handler who has to ask what a Section 21 notice is. Second, they have been doing this since 1982. Their 94% landlord renewal rate and Feefo Platinum Trusted Service rating for eight consecutive years reflect the track record, not just the marketing. Insurance Broker of the Year 2025 at the British Insurance Awards is the industry's own verdict on the quality of what they do.
Does Alan Boswell Group require agents to use a specific CRM or property management system?
No. The agent portal is a standalone web-based tool that works alongside whatever CRM or property management system your agency currently uses. There is no requirement to change your existing setup. Your team logs into the portal to manage policies and claims - everything else stays exactly as it is.
Can we offer these products to all of our landlords, or are there eligibility restrictions?
Alan Boswell Group's products are designed specifically for the letting sector and cover a wide range of tenancy types and property classes. Specific eligibility criteria apply to individual policies and are assessed at the point of application. On the Kerfuffle member demo call, the team will walk through what your typical landlord profile looks like and confirm what cover is available for your portfolio composition.
How does the rent guarantee product work when a tenant stops paying?
The policy activates from the point of default, subject to the policy terms. Cover continues to pay the landlord while possession proceedings are underway - which can take several months. The Alan Boswell in-house claims team manages the process and keeps the landlord informed at every stage. Your role is to initiate the claim through the portal. Their team handles everything from that point.
Is there a minimum portfolio size to join the agent programme?
Alan Boswell Group works with letting agencies of all sizes, from single-branch independents to large multi-branch operations. Your Kerfuffle account manager will introduce you directly and the commercial terms are agreed on a per-agency basis. There is no minimum threshold that would exclude a smaller agency from accessing the programme.
How do we get started as Kerfuffle members?
Use the member offer button on this page. You will be introduced to the Alan Boswell Group agent partnerships team via Kerfuffle, with your account manager reviewing the commercial terms before any commitment is made. The portal access and product overview are covered on the demo call so you go in knowing exactly what you are getting.
Why the market trusts Alan Boswell Group

Over 800 letting agencies have already chosen Alan Boswell Group. The numbers explain why.

When a landlord's rent stops arriving, the agency that recommended the right insurance product is the one that keeps the instruction. Alan Boswell Group's track record - built since 1982 - is what separates a trusted recommendation from a generic referral.

40+
Years protecting UK landlords and letting agents
39,000+
Landlords currently insured across the UK
94%
Landlord renewal rate - a clear satisfaction signal
4.9/5
Feefo rating - Platinum Trusted Service 8 years running
Pays You Back - Not Yet On Platform

Alan Boswell Group is not on PropTech That Pays Back yet.

PropTech That Pays Back is the Kerfuffle initiative that rewards estate agents with kredits when they actually use what they have bought - not just when they sign the contract. Alan Boswell Group is not on the platform presently. If you would like to see them added and arrange a demo as part of the rollout, register your interest below.

Register your interest in a demo → Browse suppliers that pay back →

Stop leaving your landlords exposed. Give them cover that actually works when they need it.

Kerfuffle members get dedicated account management, award-winning products and commercial terms reviewed before they commit. This is the shortest path to having Alan Boswell Group live across your landlord portfolio.

Want to talk through how this would work for your landlord portfolio?

Grab fifteen minutes with the Kerfuffle team. We will walk you through the member offer, answer your questions, and figure out the right fit for your agency.

Book a quick Zoom to discuss options →