Done well, cross sales pay for the marketing budget. Done badly, they cost you the customer.
Arthur Online is award-winning cloud property management software built for letting agents and landlords with complex, growing portfolios. Automated workflows reduce admin. Dedicated apps for tenants, contractors and property owners keep communication moving. Xero and QuickBooks integration brings your financials into one place. And a live bank feed means reconciliation happens automatically, not manually.
Letting agents and portfolio landlords typically manage their portfolio across multiple tools - a CRM for tenancies, a spreadsheet for maintenance, email for tenant communications, a separate accounting package. The result is duplicated data entry, missed compliance deadlines, maintenance requests that fall through the gaps, and stakeholders who feel uninformed.
When repair requests arrive through any channel and get tracked in no channel, jobs get missed, contractors do not receive clear instructions, and landlords ask for updates your team cannot give. Arthur Online centralises maintenance requests and automates the workflow from report to resolution.
Uninformed stakeholders generate the most calls, emails and complaints in any letting agency. Arthur Online gives tenants, contractors and property owners their own apps with the information relevant to them - reducing inbound contact significantly.
Compliance certificates expiring without notification are a regulatory and reputational risk. Arthur Online sends automatic alerts for expiring documents and handles the compliance workflow that the Renters' Rights Bill will make more demanding.
Managing rent collection, owner statements and maintenance costs across scattered spreadsheets produces financial information that is always out of date. Arthur Online's financial module with live bank feed and Xero integration gives you real-time portfolio financial data.
Arthur Online is built for letting agents and landlords managing 25 to 300+ units. The platform scales as your portfolio grows without requiring a new system when you add offices or change your team structure.
Manage your full portfolio by property, by room or by unit from a single dashboard. Post vacancies to Zoopla, Rightmove and OnTheMarket in one click. Handle tenant referencing and onboarding. Schedule renewals and move-outs. Track occupancy across every property in your portfolio in real time.
Build automated workflows for late rent, certificate expiry, tenancy renewals, move-in sequences and maintenance responses. Arthur Online's automation engine runs the processes your team would otherwise handle manually - consistently, without errors, without needing a prompt.
Give every stakeholder a dedicated mobile app with only what they need to see. Tenants report maintenance, sign documents and pay rent. Contractors receive job instructions, update progress and submit invoices. Property owners see their portfolio, statements and correspondence. Your team's phone stops ringing.
Full financial module covering rent collection, arrears management, owner statements and remittance. Integrates directly with Xero and QuickBooks. A live bank feed inside Arthur means your transactions are reconciled automatically - not manually at the end of each month.
Log, assign and track every maintenance job from initial report to invoice paid. Contractors access job details through their app - no phone calls to explain requirements, no chasing for updates. Fixflo Basic integration included for structured tenant-facing maintenance requests.
Store all compliance documents - EPCs, gas safety certificates, tenancy agreements, HMO licences - in one secure place with automated expiry reminders. Share documents with stakeholders through their portals. Manage compliance across the Renters' Rights Bill changes without adding administration to your team.
Works alongside tools you already use
Arthur Online is configured to your portfolio structure before you go live. The Kerfuffle member route gets you prioritised onboarding and your account manager in the setup conversation.
Your properties, tenancies and tenant records are imported into Arthur Online from your existing system. The platform supports portfolios organised by property, by room for HMOs, or by multiple separate ownership entities - all managed from one account.
Your automated workflows are configured - rent reminders, certificate expiry alerts, maintenance triggers, tenancy renewal sequences. These run in the background from go-live without requiring manual intervention from your team.
Your tenants, contractors and property owners are invited to their dedicated apps. Onboarding is handled within Arthur Online - no separate sign-up process or technical setup required from stakeholders.
Your Xero or QuickBooks account is connected and your live bank feed is set up inside Arthur. Owner statement templates are configured and your rent collection workflow goes live. From this point, monthly reconciliation is handled automatically.
Your existing compliance document library is uploaded and expiry dates are set. Arthur's automatic notification system takes over from here - alerting your team and the relevant stakeholders before certificates lapse.
Arthur Online is a Kerfuffle partner. Members of Kerfuffle get a commercial conversation with their account manager to make sure the configuration and pricing are right for their portfolio size before signing.
Standard route
Off-the-shelf pricing
Your terms, reviewed before you sign
Pricing is based on portfolio size - units under management. Kerfuffle members get commercial terms agreed through their account manager before committing to any implementation.
Arthur Online's full Kerfuffle profile has verified agent reviews, full supplier details and an overview of what they do. Open in a new tab - your spot on this page is saved.
Already a Kerfuffle member? Write a review of Arthur Online
A walkthrough of the dashboard, tenant and contractor apps, automated workflows, financial module and Xero integration - followed by a conversation about what Kerfuffle members get.
How Arthur Online's automation, stakeholder apps and financial integration work together to reduce admin, keep stakeholders informed and give your letting team visibility across their full portfolio.
The tenant app has reduced our inbound calls noticeably. Tenants who used to ring for rent receipts, maintenance updates and document requests now access everything themselves. Our team uses that time better.Lettings Director, letting agency Yorkshire - 250+ managed properties
Arthur Online is a cloud-based property management platform that has been recognised across the property industry for its automation capabilities, stakeholder app ecosystem and financial integration depth. The platform is designed for the complexities of real letting agency operations - HMOs, multi-entity ownership, complex maintenance workflows and the compliance burden that UK landlords and agents carry.
Every review on Kerfuffle is submitted by a real estate agent who has used the supplier. Not a curated testimonial - a real-world rating from a peer in the industry.
Kerfuffle members get supplier commercial terms reviewed by their account manager before committing. You are not negotiating alone - and you are not signing at standard prices when member rates are available.
Book a demo through Compare The PropTech or Kerfuffle and your account manager handles the introduction. There is no unsolicited follow-up from the supplier and no commitment until you decide the terms are right for your agency.
PropTech That Pays Back is a Kerfuffle initiative that rewards estate agents with kredits when they use the tools they invest in. Check Arthur Online's current status and see what other agents are saying about the value they get.
Book a Zoom with the Kerfuffle team. We will walk you through Arthur Online's full capability, the member deal, and whether it is the right fit for your portfolio.
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