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Your deposit disputes start with the inventory report. Assist Inventories delivers audit-grade property reports that hold up when it counts.

Assist Inventories is a fully outsourced inventory provider with a multi-award-winning reputation for unrivalled customer service. They serve letting agents and landlords across London and the UK, handling inventories, check-ins, check-outs, and mid-term inspections at the highest standard.

34
34 K reviews
5.0 star Kerfuffle rating
100
NPS 100
Net Promoter Score
5.0
5.0 stars
Kerfuffle member rating
Award
Multi-award
Winning inventory service

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The inventory problem

An inventory that will not stand up to adjudication is a liability, not an asset.

Letting agents know that the inventory report is the single most important document in any tenancy. Yet most outsourced inventory providers do not produce reports to the standard that deposit adjudicators actually require.

You outsource inventories but have no control over the quality of the output

Self-employed clerks working outside your system produce reports you cannot audit, cannot standardise, and cannot defend when a deposit dispute reaches adjudication. The liability sits with your agency.

Check-outs are inconsistent with check-ins and disputes are lost on comparison

When different clerks complete check-in and check-out reports using different formats, the comparison breaks down. Adjudicators side with tenants when the evidence chain is unclear.

Mid-term inspections fall through the cracks and compliance deadlines are missed

Without a managed inspection schedule, mid-term visits are reactive rather than planned. Compliance gaps accumulate across your portfolio and landlords find out at the worst possible moment.

Fast turnaround is impossible when you depend on freelance clerks with their own diaries

Lettings moves fast. A same-day or next-day inventory turnaround is non-negotiable for competitive agents. Rely on self-managed freelancers and turnaround becomes unpredictable.

How Assist Inventories works for your lettings team

Six elements of a fully managed inventory service that removes your compliance risk.

Assist Inventories acts as an extension of your lettings team - trained clerks, consistent standards, and reports that protect you and your landlords.

1

Property inventories

Full inventory and schedule of condition reports compiled by trained clerks. Every room documented systematically with high-resolution photography, timestamped and condition-graded to adjudication standard.

2

Check-in reports

Detailed tenant check-in documentation capturing the property condition, meter readings, key handover, and digital tenant signature. Produced immediately after inventory so the chain of evidence is continuous.

3

Check-out reports

Side-by-side check-out reports referenced directly against the check-in inventory. Assist Inventories highlights changes, documents damage with comparative photography, and provides a clear summary for deposit deduction discussions.

4

Mid-term inspections

Scheduled mid-tenancy inspections covering property condition, tenant welfare, and compliance checks. Reports sent to landlord and tenant with a summary of any required actions.

5

EPC and additional services

Energy Performance Certificates, gas safety certificates, electrical condition reports, and floor plan services available through the same managed booking process. One provider, one relationship.

6

Award-winning customer service

Assist Inventories is recognised for customer service standards that go beyond the report itself - communication with tenants, landlords, and agents at every stage, with fast turnaround times and clear escalation processes.

How Assist Inventories works with your lettings team

From first instruction to report delivery - five steps.

Assist Inventories is designed to slot into your existing workflow with minimal administration on your side.

1

Book the inspection

Instruct Assist Inventories via email, phone, or their booking system. Confirm the property address, inspection type, and required date. Same-day and next-day bookings are available across their service area.

2

Clerk allocated and confirmed

A trained, vetted Assist Inventories clerk is allocated and confirmed with you. The clerk contacts the landlord or tenant to arrange access in line with your instructions.

3

Inspection completed on site

The clerk completes the inspection to Assist Inventories standard - systematic room-by-room documentation, high-quality photography, condition ratings, and digital signatures where required.

4

Report quality checked

Every report passes through a quality control process before delivery. Assist Inventories does not release reports that do not meet their standard - so you receive a defensible document, not a draft.

5

Report delivered to your team

The completed report is sent directly to your lettings team in PDF format with all supporting photographs. Turnaround times are confirmed at booking and consistently met.

The Kerfuffle member offer

Kerfuffle members get priority booking and a dedicated account contact.

Assist Inventories is on Kerfuffle and Compare The PropTech. Members get more than a free trial - they get a commercial conversation with your Kerfuffle account manager in the loop.

What Kerfuffle members get

  • Priority booking queue for Kerfuffle member agencies
  • Dedicated account contact for your lettings team
  • Member-only commercial terms reviewed by your Kerfuffle AM
  • Volume pricing for agencies with regular instruction flow
Kerfuffle member route

Standard route

Off-the-shelf pricing

Your terms, reviewed before you sign

Per-inspection pricing
Volume rates for regular lettings teams

Assist Inventories price per inspection type and property size. Kerfuffle members are introduced to the team and pricing is agreed before the first instruction.

More on Kerfuffle

Dig into the data before you book a demo.

Assist Inventories's full Kerfuffle profile has verified agent reviews, awards history, and case studies. Open in a new tab.

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Live demo - open to all Kerfuffle members

See Assist Inventories in action before you commit to anything.

The best way to evaluate Assist Inventories is to instruct them on a live property. The Kerfuffle introduction gets your team connected with the account manager who handles all agency relationships.

Book a demo with the Assist Inventories team

A walkthrough of the platform, your questions answered, and the Kerfuffle member offer explained - all in one session.

Visit Assist Inventories to book a demo →
Frequently asked questions

What agents ask before getting started.

Where does Assist Inventories operate?
Primarily London and the surrounding areas. Check with the team directly about coverage for your specific portfolio - they have extended their footprint to meet demand from regular agency clients.
What format do the reports come in?
Reports are delivered as professionally formatted PDFs with embedded photographs, condition ratings, and a complete evidence trail. They are designed to be shared directly with tenants and landlords and to stand up to deposit adjudicator scrutiny.
Can Assist Inventories handle both check-ins and check-outs for consistency?
Yes - and they recommend it. Using the same provider for check-in and check-out means the reports are directly comparable in format, terminology, and photographic style. This is the strongest evidence chain for deposit disputes.
What is the typical turnaround time for a report?
Turnaround is confirmed at the time of booking. Assist Inventories consistently delivers to the agreed timeline and can accommodate same-day bookings where their schedule allows.
How do they handle tenants who are difficult to schedule access with?
The Assist Inventories team contacts tenants directly to arrange access in line with your instructions and legal requirements. They manage the access coordination so your team does not have to.
How do I access the Kerfuffle member deal?
Book via the Calendly link on this page. Your Kerfuffle account manager will be included in the introduction and the commercial terms discussion.
About Assist Inventories

Multi-award-winning inventory provider with a 5.0 Kerfuffle rating and NPS of 100.

Assist Inventories has built a reputation in the UK lettings market based on two things: the quality of the reports they produce and the standard of service they deliver alongside them. A Net Promoter Score of 100 and a 5.0 rating across 34 Kerfuffle reviews reflect an operation that lettings teams genuinely trust to protect their compliance position.

34
Kerfuffle reviews
5.0
Star rating
100
Net Promoter Score
Award
Multi-award winning
PropTech That Pays

Could Assist Inventories pay you back when you use what you buy?

Kerfuffle's PropTech That Pays Back initiative rewards estate agents with kredits when they actually use the tools they invest in. Check if Assist Inventories participates and start earning back on your subscription.

Check PropTech That Pays Back → Register your agency →

One poor inventory report can cost you a deposit dispute. Assist Inventories means that never happens.

Book a call with the Kerfuffle team and we will walk you through the member offer for Assist Inventories.

Want to talk through how this would work for your team?

Grab fifteen minutes with the Kerfuffle team. We will walk you through the member offer and figure out the best fit for your agency.

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