Billing Better is a utility switching and billing management service for property professionals and their landlord clients. Easier utility management, better rates, simpler billing - without your team spending hours on the phone to energy companies. Your landlords save money, your agency adds value, and Billing Better handles the work.
Letting agents who help their landlords save money on utilities build stronger landlord relationships and reduce the attrition that costs agencies their managed portfolio. Billing Better provides the service without the overhead.
Most residential properties enter void periods on standard variable rate tariffs and stay there until someone actively manages a switch. Across a portfolio, this represents significant avoidable cost.
Managing utilities between tenancies - switching to landlord supply, managing meter readings and switching back on new tenancy - is a repeating administrative task that accumulates across a managed portfolio.
When a landlord receives an unexpectedly high utility bill for a void period or a disputed meter reading that was not properly managed, the problem lands at your agency's door even when the utility company caused it.
Most letting agencies do not have a systematic view of the utility supply situation across their managed portfolio. Billing Better provides that visibility as a starting point for improvement.
Billing Better manages the utility switching and billing process on behalf of letting agencies and their landlord clients - from initial comparison to ongoing account management.
Billing Better compares available tariffs and manages the switching process for landlord properties - getting the right tariff without the landlord or your team spending time on comparison websites and phone queues.
During void periods, Billing Better manages the utility supply on behalf of the landlord - ensuring continuity, managing meter readings and switching to the most cost-effective supplier for the void period.
A review of the current utility supply situation across your managed portfolio, identifying properties on uncompetitive tariffs and the potential savings available.
Consolidated utility billing and account management for landlords with multiple properties - reducing the administrative burden of managing multiple supplier relationships.
When billing errors or disputed meter readings occur, Billing Better handles the dispute with the energy supplier on behalf of the landlord - resolving issues that would otherwise consume your team's time.
Guidance on energy efficiency improvements that can reduce ongoing utility costs - helping landlords make informed decisions about property improvements with utility cost impact.
Billing Better starts with a review of your managed portfolio's current utility situation before recommending the most impactful approach.
Billing Better reviews the current utility supply situation across your managed portfolio - identifying properties on uncompetitive tariffs and the switching opportunity.
With your agency's support, Billing Better communicates the switching opportunity to relevant landlords. The agency is positioned as delivering value, not selling a service.
For participating landlords, Billing Better manages the tariff comparison and switching process end to end, including all supplier communication.
Following initial switches, Billing Better monitors tariff expiry dates and manages renewal or re-switching to maintain competitive rates.
Regular reporting to your agency on portfolio utility management activity, savings achieved and the landlords benefiting from the service.
Billing Better is a Kerfuffle-rated supplier. Members get more than a standard trial - you get a commercial conversation with your Kerfuffle account manager in the loop before you commit to anything.
Standard route
Off-the-shelf pricing
Your terms, reviewed before you sign
Pricing and onboarding scope are agreed per agency. Book a demo and the team will scope it live - with your Kerfuffle AM in the room.
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A walkthrough of Billing Better's platform followed by live Q&A for estate and lettings professionals.
A practical walkthrough of Billing Better's platform, covering the features your estate and lettings team will use every day. Followed by live Q&A.
Billing Better was built to address the utility management complexity that affects landlords across the UK property sector. By providing comparison, switching and account management services through letting agents, Billing Better gives agencies a way to add tangible financial value to their landlord relationships without adding to their team's workload. The service operates as a managed layer between the landlord and the energy market, handling the complexity that discourages most landlords from actively managing their utility costs.
PropTech That Pays Back is a Kerfuffle initiative that rewards estate agents with kredits when they actually use the tools they invest in. See which suppliers are enrolled, see what other agents are saying, and start earning back on the proptech you already pay for.
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