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Your letting agents are navigating ever-changing regulations with no single reference point. Compliance in a Box puts every piece of property compliance guidance your team needs in one place.

Compliance in a Box by Landmark is a progressive web app and compliance reference platform for UK estate and letting agents. Covering residential sales, lettings, leasehold and commercial property, the app gives agents and landlords instant access to detailed legal guidance, regulatory updates, legislation alerts and external links -- on any device, any time.

Sales
Sales and lettings
Compliance for residential transactions
Alert
Regulation alerts
Stay current with changing legislation
App
Progressive web app
Works on phone, tablet and desktop
24
24 Kerfuffle reviews
4.8 star average
The compliance knowledge problem

Estate and letting agents operate in one of the most regulated industries in the UK. Most do not have a solicitor on call.

From AML and material information to tenancy deposit protection and energy performance requirements, the compliance obligations on estate and letting agents change regularly and carry real penalties for non-compliance. Without a current, reliable reference, your team is making compliance decisions based on memory, old training notes or a Google search.

"A tenant asked about our Section 21 procedure. Nobody on the team was sure of the current rules."

Tenancy law has changed significantly in recent years and continues to evolve with the Renters Rights Act. A team that is not current on their compliance knowledge is a liability in disputes, in conversations with tenants, and in relationships with professional landlords who expect their agent to know the law.

"We had a complaint about material information disclosure. We thought we were compliant."

Material information requirements under CPRs have expanded the obligations on estate agents significantly. What constituted good practice three years ago may now be a legal requirement -- and teams that have not updated their process are exposed.

"Our lettings manager recently joined from another agency. We do not know what training she received."

Compliance knowledge in estate agency is inconsistently trained and inconsistently retained. When team members join from different backgrounds, your agency's compliance risk depends on the thoroughness of every previous employer's training programme.

"We cannot keep up with all the regulatory changes. Something always surprises us."

HMRC guidance, Propertymark updates, government consultations and new legislation arrive continuously. Without a system that monitors changes and alerts your team, compliance gaps open quietly.

What Compliance in a Box covers

Six compliance categories covering the full scope of UK estate and letting agency obligations.

Compliance in a Box is structured around the compliance categories estate and letting agents navigate daily -- from pre-instruction checks to tenancy end and dispute resolution.

1

Residential lettings compliance

Complete guidance on the legal requirements for UK residential lettings -- from tenant referencing and right to rent, through tenancy agreement requirements, deposit protection and mid-tenancy obligations, to the end of tenancy process and deposit dispute resolution.

2

Residential sales compliance

AML, material information, Energy Performance Certificate requirements, consumer protection regulations, and the agency agreement obligations for UK residential sales agents -- updated as legislation changes.

3

Anti-money laundering guidance

Detailed AML compliance guidance for estate agents covering customer due diligence, enhanced due diligence triggers, PEP and sanctions checks, suspicious activity reporting and HMRC inspection preparation.

4

Regulation alerts and updates

Compliance in a Box monitors regulatory developments affecting UK estate and letting agents and delivers alerts when legislation, guidance or case law changes in a way that affects your compliance obligations.

5

Leasehold and commercial property

Compliance guidance for leasehold sales and lettings, service charge obligations, ground rent regulations and commercial property compliance -- all in the same platform as your residential guidance.

6

Bookmarking and personal tracking

Users can bookmark relevant compliance topics and track which content they have reviewed. Your team has a personal compliance reading record that supports internal training and demonstrates ongoing professional development.

How your team uses Compliance in a Box

From team access setup to confident compliance decisions in five steps.

Compliance in a Box is designed to be used on the job -- when a question arises, when a client asks, when a regulation changes.

1

Download or access the app

Compliance in a Box is a progressive web app. Access it from any browser on phone, tablet or desktop -- no app store download required. Your team is live immediately.

2

Search or browse by topic

Find guidance by keyword search across all compliance topics, or browse the structured topic tree for the category relevant to your question. Results are direct and specific, not lengthy policy documents.

3

Read the guidance and follow links

Each topic page provides clear, practical guidance alongside links to relevant legislation, government guidance and professional body requirements. No interpretation required.

4

Bookmark and track what you have covered

Bookmark topics you return to regularly and track what you have read. Your team has a personal reading record that supports internal compliance reviews and training sign-off.

5

Receive alerts when the law changes

When legislation or guidance in a topic you follow changes, Compliance in a Box alerts you. Your team is notified of the change, what it means in practice and what action is required.

The Kerfuffle member offer

Kerfuffle members get Compliance in a Box with commercial terms reviewed before anything is signed.

Compliance in a Box is listed on Kerfuffle with 24 verified reviews and a 4.8 star average. Kerfuffle members get commercial terms reviewed before committing.

What Kerfuffle members get

  • Kerfuffle account manager involved in commercial discussion
  • Full team access from day one
  • Compliance topic alerts configured to your business type
  • Pricing reviewed against your team size
Kerfuffle member route

Standard route

Off-the-shelf pricing

Your terms, reviewed before you sign

Bespoke deal

Compliance in a Box pricing is per user or team-based. Kerfuffle members have commercial terms reviewed before committing.

More on Kerfuffle

Read what agents say about Compliance in a Box before you book.

Compliance in a Box by Landmark has 24 verified agent reviews on Kerfuffle with a 4.8 star average. Read what 24 verified UK estate agents say about the platform's coverage, usability and the value of having a single compliance reference for their whole team.

24
Verified agent reviews
4.8 stars ->
->
Full Kerfuffle profile
Reviews, overview ->

Already a Kerfuffle member? Write a review of Compliance in a Box by Landmark ->

See Compliance in a Box by Landmark in action

A walkthrough of the Compliance in a Box app and its topic coverage.

Book a Zoom with Kerfuffle to see the platform in action and discuss how your team would use it for day-to-day compliance reference and regulatory alert monitoring.

On-demand session for Kerfuffle members

Book a Zoom with the Kerfuffle team. We will walk through Compliance in a Box by Landmark's product, the member offer and answer your questions before you speak to the supplier.

Book a Zoom with Kerfuffle ->
Frequently asked questions

What agents ask before getting started with Compliance in a Box by Landmark.

Is Compliance in a Box kept up to date when regulations change?
Yes -- Compliance in a Box is maintained by Landmark Information Group and updated when legislation, government guidance or case law changes. Users who have bookmarked relevant topics receive alerts. The platform's value is current accuracy, not a static knowledge base.
Does it cover both sales and lettings compliance?
Yes -- Compliance in a Box covers residential sales, residential lettings, leasehold and commercial property. Guidance is structured so sales-only or lettings-only users can focus on the sections relevant to their role.
Can our whole team use it?
Yes -- Compliance in a Box is licensed for team use. Every member of your team can access the app and maintain their own reading record. Team-level access makes it suitable for internal training programmes and compliance review meetings.
Is it a native app or does it require installation?
Compliance in a Box is a progressive web app -- it runs in any browser on any device without requiring an app store download. This means IT approval processes and device compatibility are not barriers to your team using it.
Does it replace legal advice?
No -- Compliance in a Box provides practical compliance guidance for estate and letting agents. It does not replace specialist legal advice in complex situations. It is designed to give your team the knowledge to handle routine compliance correctly and recognise when specialist advice is needed.
How do we access Kerfuffle member terms?
Book a Zoom via the button on this page. Your Kerfuffle account manager will be involved in the commercial discussion before you commit.
About Compliance in a Box by Landmark

Compliance knowledge, on every device, always current -- from Landmark Information Group.

Compliance in a Box is developed by Landmark Information Group and maintained to reflect the current state of UK estate and letting agency regulation. With 24 Kerfuffle reviews and a 4.8 star average, it has become the compliance reference platform agents trust to keep their team current.

24
Kerfuffle agent reviews
4.8
Star average on Kerfuffle
Current
Regulation alerts when the law changes
All
Sales, lettings, leasehold, commercial
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The next compliance mistake your team makes will cost more than a year's subscription to a knowledge platform.

Compliance in a Box gives every member of your team the guidance they need, on any device, updated as regulations change.