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Operating as a letting agent in Wales without the correct Rent Smart Wales licence is a criminal offence. Dawsons Training Wales is the approved training provider that gets your agents and landlord clients licensed.

Dawsons Training Wales is an approved Rent Smart Wales training provider based in Swansea. It delivers the accredited agent and landlord training required under the Housing (Wales) Act 2014 to operate legally in the Welsh private rented sector. 15 Kerfuffle reviews at a perfect 5.0. 35 Google reviews at 5.0. Renewal training, group bookings and CPD available.

5.0
5.0 Kerfuffle rating
15 verified agent reviews
5.0
5.0 Google rating
35 Google reviews
Approved
Rent Smart Wales approved
Official accredited training provider
Wales
Wales specialist
The Housing (Wales) Act training experts

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The Welsh letting compliance problem

Every letting agent and every self-managing landlord operating in Wales must be licensed. The training to get and keep that licence requires an approved provider.

The Housing (Wales) Act 2014 created a mandatory licensing regime for letting agents and self-managing landlords in Wales. Dawsons Training Wales delivers the approved training that fulfils the Rent Smart Wales requirement -- for initial licences, renewals and ongoing CPD.

"We operate across the border in Wales but are not confident all our agents are correctly licensed."

Every person carrying out letting agency work in Wales must hold a Rent Smart Wales licence. Working without the correct licence exposes your agency to enforcement action and potentially criminal prosecution.

"Our Rent Smart Wales renewal is coming up and we need to sort the training."

Rent Smart Wales licences require renewal, which means ongoing training for your agents. Dawsons Training Wales is an accredited provider delivering approved renewal training with individual and group booking options.

"We have new staff who need Rent Smart Wales training but the process feels complicated."

Getting new agents through Rent Smart Wales training efficiently matters when you are busy. Dawsons Training Wales handles the training delivery and guides your staff through the licensing process from start to finish.

"Our landlord clients ask about their own obligations under the Welsh licensing system."

Landlords in Wales who self-manage their properties are also required to register with Rent Smart Wales and, if managing their own properties, to hold a licence requiring approved training. Dawsons Training Wales delivers both agent and landlord training.

How Dawsons Training Wales works for your agency

Six training and compliance services for letting agents and landlords operating in Wales.

Dawsons Training Wales covers every training requirement under the Rent Smart Wales licensing system -- from initial registration through renewal and ongoing professional development.

1

Agent licensing training

Accredited training for letting agents seeking their Rent Smart Wales licence. Covers the legislative requirements of the Housing (Wales) Act 2014 and the obligations of a licensed letting agent in Wales.

2

Landlord licensing training

Approved training for landlords who self-manage their properties in Wales and are required to hold a Rent Smart Wales licence. Available for initial registration and renewal.

3

Licence renewal training

Rent Smart Wales licences are not permanent. Renewal requires updated training from an approved provider. Dawsons Training Wales delivers renewal sessions for agents and landlords whose licences are approaching their renewal date.

4

CPD and ongoing development

Beyond mandatory licensing, Dawsons Training Wales provides continuing professional development for letting agents who want to stay current with legislative changes affecting the Welsh private rented sector.

5

Individual and group sessions

Training is available for individual agents and for agency teams. Group sessions can be arranged for agencies needing to put multiple staff through training at the same time -- particularly useful for renewal cycles.

6

Guidance through the licensing process

Dawsons Training Wales helps agents and landlords understand the full Rent Smart Wales licensing process -- not just the training itself. The team can advise on the correct training path and application process for your specific situation.

Getting started with Dawsons Training Wales

From training need to Rent Smart Wales licence -- five steps.

Dawsons Training Wales makes the licensing process as clear and efficient as possible for letting agents and landlords operating in Wales.

1

Identify your training requirement

Confirm whether you need initial agent licensing, renewal training or landlord training. Dawsons Training Wales can advise on the correct training path for your situation.

2

Book your session

Contact the team at Dawsons Training Wales to arrange your training session. Individual bookings and group sessions for agency teams are available.

3

Complete the approved training

Training is delivered by an accredited provider. On completion, you receive documentation that supports your Rent Smart Wales licence application or renewal.

4

Submit your licence application

Use your training completion confirmation as part of your Rent Smart Wales licence application or renewal through the licensing body.

5

Set your renewal reminder

Rent Smart Wales licences require renewal. Book your renewal training with Dawsons Training Wales before the expiry date to avoid a gap in your licensed status.

The Kerfuffle member offer

Kerfuffle members can access Dawsons Training Wales with their account manager available to discuss requirements.

Dawsons Training Wales is featured on Kerfuffle with 15 reviews at a perfect 5.0. Members can get guidance on Wales-specific licensing requirements with Kerfuffle support.

What Kerfuffle members get

  • Kerfuffle AM available to discuss Wales licensing requirements
  • Rent Smart Wales approved training provider
  • Agent and landlord training sessions available
  • Individual and group bookings for agency teams
  • Swansea-based -- serving letting agents across Wales
Kerfuffle member route

Approved Rent Smart Wales training provider

Contact for pricing
Individual and group booking rates available

Contact Dawsons Training Wales directly for pricing on individual and group training sessions. Your Kerfuffle account manager can facilitate the introduction.

More on Kerfuffle

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15
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35
Google reviews
5.0 stars on Google
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Book a Zoom

Talk to the Kerfuffle team about your Rent Smart Wales training requirements.

A conversation about which training your agents and landlord clients need, the renewal timeline and how group sessions work for agency teams.

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15 min + Q&A

Rent Smart Wales training discussion -- individual and group options

A call to establish which licences your team need, whether you are approaching a renewal cycle and how Dawsons Training Wales can support group training for your agency's Wales-based staff.

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We expanded into Wales and realised we needed to get all our agents properly licensed under Rent Smart Wales. Dawsons Training Wales organised a group training session for our whole team, explained the process clearly and made the whole thing straightforward. Everyone was licensed within a few weeks. The quality of the training was excellent -- our agents came back with a solid understanding of their obligations, not just a certificate.
Branch Manager, multi-branch letting agency operating in Wales
Frequently asked questions

What agents ask about Rent Smart Wales training with Dawsons Training Wales.

Is Rent Smart Wales training mandatory?
Yes. Under the Housing (Wales) Act 2014, any person who carries out letting agency work in Wales must be licensed by Rent Smart Wales. Obtaining and maintaining that licence requires approved training from an authorised provider. Operating without a licence is a criminal offence.
Does the training cover landlords as well as agents?
Yes. Landlords who self-manage properties in Wales are required to register and, if managing their own properties, to hold a licence requiring approved training. Dawsons Training Wales delivers training for both letting agents and self-managing landlords.
How often do agents need to renew?
Rent Smart Wales licences are typically granted for five years. Renewal requires updated training. Dawsons Training Wales provides renewal sessions and can advise on the current renewal requirements for your specific licence.
Can my whole agency team be trained together?
Yes. Dawsons Training Wales can arrange group training sessions for agency teams. If you have multiple agents needing initial or renewal training, contact the team to discuss scheduling a group session.
Where is training delivered?
Dawsons Training Wales is based at 15 Walter Road, Swansea. Contact the team on 01792 633270 or info@dawsonstrainingwales.co.uk to discuss location and any remote delivery options.
What if we are unsure which type of licence our agents need?
Dawsons Training Wales can advise on the correct training path for your situation -- whether that is agent licensing, renewal or landlord training. Contact the team directly to discuss your specific circumstances.
About Dawsons Training Wales

An approved Rent Smart Wales training provider -- making Welsh letting compliance straightforward.

Dawsons Training Wales is an approved Rent Smart Wales training provider based in Swansea. The business delivers accredited training for letting agents and landlords operating in Wales under the Housing (Wales) Act 2014 -- providing the initial and renewal training that the Rent Smart Wales licensing system requires. With a perfect 5.0 rating on both Kerfuffle and Google from a combined 50 reviews, Dawsons Training Wales has a strong track record of clear, accessible training delivery for letting professionals navigating Wales-specific regulatory requirements.

5.0 Kerfuffle
15 agent reviews -- perfect rating
5.0 Google
35 Google reviews -- perfect rating
Approved
Rent Smart Wales accredited provider
Wales-wide
Based in Swansea, serving all of Wales
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Rent Smart Wales compliance is not optional -- and neither is getting the training right. Dawsons Training Wales is the approved provider.

Book a Zoom with the Kerfuffle team to discuss your agency's Rent Smart Wales training requirements.

Want to talk through how this would work for your agency?

Grab fifteen minutes with the Kerfuffle team. We will walk you through the member offer, answer your questions, and figure out the best fit for your branch.

Book a Zoom with Kerfuffle →