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Your agency's IT should never be the reason you lose a deal. Evolution IT provides on-site and remote IT support built for estate agencies in South West London.

Evolution IT provides on-site and remote IT support for estate agencies and property businesses in South West London. From network maintenance and security to Microsoft 365 support and server management, they keep your systems running so your team can focus on selling and letting - not troubleshooting technology.

On-site
On-site
Boots on the ground support
Remote
Remote
UK-based support desk
Response
Response
Guaranteed response times
Security
Security
AV, anti-spyware, firewall
IT problems that stop estate agencies working

When your network goes down or your CRM is inaccessible, every minute of downtime costs you deals and client relationships.

Estate agencies run on connected systems: CRM, portals, email, VOIP, printer networks and shared drives. When any part of this infrastructure fails at the wrong moment, the impact is immediate and expensive. Evolution IT removes the risk by maintaining it proactively and being there in person when something needs hands-on attention.

Our IT support is a generic helpdesk that has no idea what estate agency software we run.

Evolution IT has direct experience working with estate agency businesses and property software - they understand what your system needs to do, not just how to restart a router.

We cannot afford extended downtime when a server fails or the network drops.

Guaranteed response times mean that when something goes wrong, Evolution IT is on it quickly - either remotely or on-site. Not the next available slot. Now.

Our security software is out of date and nobody is monitoring it.

Anti-virus, anti-spyware, anti-malware installation and ongoing monitoring is part of the service. Security is not an afterthought - it is maintained continuously.

We are moving to Microsoft 365 but we do not know how to manage the migration.

Evolution IT handles Microsoft 365 deployment, migration from legacy systems, ongoing management and user support - taking the complexity out of the transition.

How Evolution IT works

Six capabilities that make the difference for your agency.

Every module is built to solve a specific operational challenge - and they work together as a single platform your team can rely on every day.

1

On-site infrastructure support

Engineers on the road providing physical hands-on IT support at your branch locations. When something needs a human in the room, Evolution IT can be there.

2

Remote support desk

UK-based technicians providing fast remote assistance for the issues that do not require a site visit - troubleshooting, software issues, user support and network monitoring.

3

Network design and maintenance

Infrastructure design, implementation, weekly and monthly maintenance tasks, network optimisation and backup solutions - both on-premise and cloud-based.

4

Microsoft 365 and cloud services

Microsoft 365 deployment, management and support. Google Apps management. Migration planning and execution. User training and ongoing administration.

5

Security monitoring and management

Anti-virus, anti-spyware and anti-malware installation, configuration and ongoing monitoring. Specialist firewalls. Proactive security posture management.

6

Hardware and custom PC supply

PCs, custom-built machines, servers and specialist hardware procured, configured and maintained. Physical infrastructure that matches your agency's actual operational requirements.

Your journey with Evolution IT

From first conversation to measurable results - five steps.

The path from introduction to live operation is designed to be as fast and frictionless as possible.

1

Infrastructure audit

A review of your existing network, hardware, software and security posture - identifying risks, inefficiencies and the changes that will improve reliability and performance.

2

Recommended infrastructure plan

A clear plan for addressing the audit findings: what to fix, what to upgrade, and in what order. No unnecessary work, no upselling beyond what your business genuinely needs.

3

Implementation

Network changes, server upgrades, Microsoft 365 migration or security improvements carried out by the Evolution IT team - on-site where necessary, remotely where sufficient.

4

Ongoing maintenance contract

Weekly and monthly maintenance tasks, remote monitoring, guaranteed response times and the knowledge that your infrastructure is being looked after proactively.

5

Review and scale

As your agency grows - more branches, more users, more devices - Evolution IT scales the infrastructure and support with you.

The Kerfuffle member offer

Kerfuffle members get access to commercial terms that are not available off the shelf.

Evolution IT is featured on Compare The PropTech as part of the Kerfuffle partner programme. Members get more than a standard trial - you get a commercial conversation with your Kerfuffle account manager before you commit to anything.

What Kerfuffle members get

  • Priority onboarding for Kerfuffle members
  • Member-only terms reviewed by your AM
  • Initial infrastructure audit at no cost
  • Kerfuffle AM in the commercial conversation
  • On-site visit included in setup
Kerfuffle member route

Standard route

Off-the-shelf terms

Your terms, reviewed before you sign

Bespoke deal
Scoped to your agency's specific needs

Commercial terms, onboarding scope and pricing are agreed directly. Book through this page and your Kerfuffle account manager will be in the conversation before anything is signed.

More on Kerfuffle

Dig into the data before you book a demo.

Evolution IT's full Kerfuffle profile has 10 verified agent reviews, ratings and profile details. Open in a new tab - your spot on this page is saved.

10
Verified agent reviews
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Ratings and awards
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Overview and profile
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Member deals and overview →

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Book a conversation

Talk to the Kerfuffle team about Evolution IT and what Kerfuffle members get.

A 15-minute Zoom with the Kerfuffle team covers the member offer, your agency's specific needs, and whether Evolution IT is the right fit - before you commit to anything.

15 minutes with Kerfuffle - on Evolution IT

Walk through the member offer, ask your questions, and understand how Evolution IT compares to what you currently use. Your Kerfuffle account manager will be on the call.

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Director, South West London estate agency
Verified Kerfuffle review When our server failed on a Friday afternoon, Evolution IT had an engineer at our branch within two hours. That kind of response is what you need when your whole office depends on connected systems. They treat our IT like their own.
Frequently asked questions

What agents ask before they get started with Evolution IT.

What areas does Evolution IT cover?
South West London, with remote support available for businesses outside the immediate area. The on-site team is based to service estate agencies and property businesses in the SW London area.
What property software do you support?
Evolution IT works with the full range of estate agency CRM and operational software. Their experience with the property sector means they understand how agency software needs to interact with your network infrastructure.
What does the maintenance contract include?
Regular site visits, remote monitoring, weekly and monthly maintenance tasks, server file optimisation, backup management, security monitoring and guaranteed response times for support requests.
How quickly do you respond to IT emergencies?
Guaranteed response times are part of the service contract. The exact SLA is agreed at setup based on your agency's requirements and the nature of the support needed.
Can you help with a move to Microsoft 365?
Yes - Microsoft 365 migration, deployment, management and ongoing user support is one of Evolution IT's core services. They handle the technical complexity of the migration so your team experiences minimal disruption.
How do Kerfuffle members access the deal?
Book through this page and mention Kerfuffle or Compare The PropTech. Your AM will be in the commercial conversation before you commit.
About Evolution IT

Evolution IT: the background behind the reviews.

Evolution IT is a managed IT support and infrastructure provider based in South West London, serving businesses across a range of sectors with a specific focus on the property industry. Led by Duwayne Lake, the team combines technical engineering expertise with an understanding of the operational demands of estate agency businesses - providing both the proactive maintenance and the on-site emergency response that keeps agencies running.

10
Kerfuffle agent reviews
5.0
Average Kerfuffle rating
#259
Kerfuffle ranking
PropTech That Pays

PropTech That Pays Back - see if Evolution IT qualifies.

PropTech That Pays Back is a Kerfuffle initiative that rewards estate agents with kredits when they actively use the tools they invest in. Check whether Evolution IT participates and see what other agents say about getting value from it.

See Evolution IT on PropTech That Pays → Register your agency →

Ready to see what Evolution IT looks like for your agency?

Book a 15-minute Zoom with the Kerfuffle team. We will walk you through the member offer, answer your questions and make sure it is the right fit before you commit to anything.

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Grab fifteen minutes with the Kerfuffle team. We will walk you through the member offer, answer your questions, and figure out the best fit for your agency.

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