The property marketing experts — we think, create and do.
Key People
A small, senior team of property-marketing veterans. Names, roles and photos sourced directly from Frank's own about page.

Founder & Creative Director
Creative driving force behind Frank. Two decades in B2B and B2C marketing, most of all in property. Also Fractional Group Marketing Director at The Property Franchise Group; Vice Chair of Women in Estate Agency.
LinkedIn
Co-Founder & Strategy Director
Strategic force behind Frank. Senior leadership background across investment banking, global FMCG and property marketing. Endlessly curious, utterly determined and ruthlessly analytical.

Head of Design
Design and digital guru. 13 years' creative marketing experience in the property world, building high-quality, eye-catching campaigns, websites and designs that engage and convert.

Head of Content
Leads content strategy and day-to-day execution — editorial, social, email and always-on campaigns that keep clients visible in a crowded property market.

Marketing Assistant
Supports client delivery across campaigns, content and analytics. The engine room of day-to-day account activity.

Chief Mood Officer
Undoubtedly the cutest team member. Four years' experience of looking cute and dopey, skilled in telling the time (it's 5pm on the dot when he expects to be fed).
Executive Summary
Frank Marketing is a full-mix marketing agency specialising in growing market share and driving sales for estate agents and other property professionals. Incorporated in late 2022 as Frank Marketing Agency Ltd (Companies House 14442022), Frank is a small, senior team of property marketing veterans who can support your in-house team — or be your team.
The agency was founded by Kirsty Franks (Founder & CEO, Fractional CMO, Vice Chair of Women in Estate Agency) and Peter, whose background spans investment banking, global FMCG and property marketing. Kirsty is simultaneously Group Marketing Director at The Property Franchise Group (Feb 2023 — present) and was previously Group Marketing Director at Lomond Group (2021-22). The team is rounded out by an experienced design and digital specialist with 13 years in property creative, plus Bear — the team dog.
Frank positions itself in one line: "We think, create and do. It's no more complicated than that." Clients hire Frank for a full outsourced marketing function, a single campaign, or anything in between — with senior strategic input coming directly from Kirsty and Peter rather than junior delegates.
⚑ Key Intelligence Flags
Deep sector pedigree, thin public proof. Frank's founding team brings 20+ years of property-specialist marketing experience across Romans, Lomond and The Property Franchise Group. The commercial proposition is clear and the engagement model is flexible. However, the agency is new (late 2022), has no published case studies, no client logos, no public pricing and a website with thin content and broken sub-page URLs. The opportunity for Kerfuffle is to surface Frank to PropTech and estate agency buyers who want a property-specialist marketing partner that isn't a generalist agency dabbling in the sector.
Company Snapshot
Frank Marketing Agency Ltd is registered at Unit 5, Clarke Hall Farm, Aberford Road, Wakefield, England, WF1 4AL. The company was incorporated in October/November 2022 (Companies House 14442022). Trading as "Frank Marketing" (or simply "Frank"), the business is founder-led by Kirsty Franks with senior partner Peter, supported by a design and digital specialist and — per the website — Bear, the team dog.
What They Do
Frank is an outsourced marketing team for property businesses. Think strategy, brand, creative and hands-on execution — done by people who have spent decades inside property (Romans, Lomond, The Property Franchise Group). You can hire Frank for a full marketing function, a single campaign, or anything in between.
The agency groups its offering into three simple buckets — Think, Create, Do — deliberately plain English, no jargon. The model is designed around the reality that most independent and multi-branch property businesses don't have a senior marketing function in-house, and don't need a full-time CMO salary — they need senior strategic input on demand, combined with the hands-on delivery to actually get things shipped.
Positioning in One Sentence
Frank replaces the need for a full in-house property marketing team — compressing strategy, brand, creative and execution into a single senior-led partner priced below an FD-level in-house salary. The target buyer is a property business owner who knows their marketing needs senior strategic direction but doesn't have the volume or budget to justify a full-time CMO.
Core Service Pillars
Frank's entire service offering groups into three plain-English pillars. Each is available as a standalone engagement or bundled into a full outsourced marketing function.
Commercially-driven marketing plans tied to sales and instruction KPIs
High-impact creative that cuts through a crowded property market
Always-on multi-channel delivery — retained team or a-la-carte
The Unifying Thread — Commercial Outcomes
Frank's stated commercial lens — growing market share and driving sales — is the common thread across all three pillars. Every plan, campaign and piece of execution is framed against instructions, sales, landlord acquisition or pipeline rather than vanity metrics like reach or impressions. This is a deliberate contrast with generalist agencies that may over-index on creative awards or social engagement.
Who It's For
Frank's target audiences cluster around property businesses without a senior in-house marketing function, or multi-branch agencies that need central strategic support. The strongest fit is for businesses where marketing spend is material but doesn't yet justify a full-time CMO salary.
Independents wanting to grow local market share against larger corporate competitors. Frank offers senior strategic direction without a full-time hire, plus execution capacity the owner doesn't need to manage day-to-day.
Agencies without an in-house marketing team — or with a junior marketer who needs senior support. Frank can operate as the de facto group marketing function or plug in alongside an existing team for strategic lift.
Lettings specialists building brand and landlord attraction in an RRA-affected market. Frank's commercial lens on landlord acquisition and retention — rather than tenant-facing vanity metrics — plays directly to the post-Renters' Rights Act challenge.
Developers needing scheme-launch campaigns. Frank's combined creative and execution muscle covers brand, launch collateral, paid media and CRM nurture — end-to-end rather than a collection of suppliers.
PropTech and property-sector suppliers needing brand and marketing firepower. Natural Kerfuffle audience — a supplier that understands supplier-to-agent marketing, demand generation, and the realities of selling into UK agency.
Franchise networks and consolidators wanting central marketing expertise. Strong fit in principle — Kirsty's day-job at The Property Franchise Group is proof of capability — though the dual role does raise a client-conflict consideration for directly competing networks.
⚑ Potential Blockers for Buyers
| Blocker | Severity | Detail |
|---|---|---|
| No published case studies | HIGH | Buyers cannot validate results before an enquiry call — friction at top of funnel |
| No named client logos | MEDIUM | Trust gap — no social proof on website for peer validation |
| No public pricing | MEDIUM | Buyers must enquire to budget — reduces self-qualification and top-of-funnel volume |
| Key-person risk | MEDIUM | Kirsty has a demanding day job at The Property Franchise Group |
| Franchise-network conflict potential | MEDIUM | Directly competing franchise networks may view TPFG connection as a conflict |
How It Works
Frank's engagement flow is deliberately simple. No jargon, no long discovery process, no 60-page pitch decks. The model is built around quickly establishing the commercial goal, shaping a plan to hit it, and then getting on with delivery.
Frank listens. No jargon, no upselling. The aim is to understand what the business actually needs — which may or may not be a full marketing engagement.
Strategy-led recommendation with clear commercial KPIs. Plans are tied to instructions, sales, landlord acquisition or pipeline — not vanity metrics.
Retained or project-based — flexible structure, "you only pay for what you need". Engagements scale up and down as the business requires.
Hands-on execution, monthly ROI reporting and continuous optimisation. Senior oversight stays in-contact throughout — no hand-off to juniors.
Onboarding — Two Tracks
Project-based: A single defined deliverable — a brand refresh, a campaign launch, a website rebuild. Fixed scope, fixed fee, clear outcomes. Good for businesses wanting to test the relationship before committing to a retainer.
Retained: Ongoing monthly retainer for an outsourced marketing function. Frank becomes the de facto marketing team — strategy, creative, execution and reporting — with senior input on-demand. Scales up and down as the business requires.
Pricing & Tiers
Frank does not publish pricing on its website. The agency positions itself as flexible: "Some of our clients need everything we do, others just part of it." Engagements are shaped to the brief rather than forced into fixed packages. The figures below are indicative only — buyers should confirm directly with Frank.
| Engagement Model | Indicative Starting Point | Best For | Commitment | Scope |
|---|---|---|---|---|
| Project-based | From ~£3,000 per project | One-off brand, campaign or website builds | Fixed scope, fixed fee | Defined deliverable, clear start and end |
| Monthly Retainer | From ~£1,500 /month | Outsourced marketing function | Rolling monthly | Full-mix marketing — strategy, creative, execution |
| Fractional CMO / Advisory | Contact for quote | Senior strategic input without a full-time hire | Monthly days-based | Strategy, planning and senior advisory |
| Custom / Bundled | Contact for quote — Frank is explicitly flexible: "you only pay for what you need" | |||
⚑ Indicative Pricing Only — Confirm Directly with Frank
The figures above are indicative only and should be used as a rough budgeting anchor, not a quote. Frank does not publish pricing on its website and has not confirmed these ranges. Any buyer should confirm scope and fee directly with Frank before relying on these numbers. The lack of public pricing is a meaningful top-of-funnel conversion drag for Frank — buyers typically want to budget-qualify before booking a call.
Integrations & Tech Stack
Frank does not publish a specific tech stack or named integration list. The agency positions itself as tech-agnostic — working with whatever CRM, email platform, portal and analytics setup the client already has in place. The integrations below are inferred from industry-standard property marketing tooling and should be confirmed directly with Frank.
⚑ Implication for Kerfuffle
As an agency (not a platform), Frank's "integrations" are really about which tools the team is comfortable operating inside. Any Kerfuffle partnership discussion should confirm which CRMs and email platforms the team works with day-to-day — particularly given the UK agency CRM landscape (Reapit, Alto, Street, Jupix, Acquaint). Frank's tech-agnostic stance is a benefit (no forced re-platforming) but creates due-diligence work for buyers who want confidence the team can operate inside their existing stack without a long learning curve.
SWOT Analysis
Summary Assessment
Frank Marketing is a textbook early-stage specialist agency — strong founder pedigree, clear positioning, tight commercial lens, flexible model. The weaknesses are entirely a function of the agency's age: no public case studies, no client logos, no pricing, thin website content. None of these are structural problems; all are fixable with 6-12 months of case study publication and content build-out. The opportunity for Kerfuffle is clear — a property-specialist marketing partner for agency owners and PropTech suppliers who don't want a generalist agency learning their sector on their budget.
Kerfuffle Score Breakdown
The Kerfuffle AI Score for Frank weights proposition clarity, sector specialism, proof points, pricing transparency and breadth of service. Frank scores strongly on specialism and proposition; the drag is the lack of public proof points and pricing — both direct functions of the agency's early stage.
| Criterion | Score | Rationale |
|---|---|---|
| Proposition Clarity | 8/10 | "Think, create, do" is instantly understandable; clear commercial lens on market share and sales |
| Sector Specialism | 9/10 | 100% property focus; 20+ years combined founder experience at Romans, Lomond, TPFG — deepest in the Kerfuffle supplier set |
| Proof Points / Case Studies | 5/10 | No public case studies, no named clients, no testimonials — entirely dependent on founder CV for credibility |
| Pricing Transparency | 5/10 | No public pricing; "flexible" is accurate but forces an enquiry call before budget validation |
| Breadth of Service | 8/10 | Full-mix — strategy, brand, creative, execution, reporting — under one roof; fractional CMO option adds depth |
| Overall Kerfuffle AI Score | 7.8/10 | Weighted average favouring sector specialism and proposition clarity — the two hardest attributes to build |
Differentiators & USPs
The UK agency market is crowded with generalists who "also do property". Frank's differentiation is a direct rebuttal — senior-led, property-only, commercially driven delivery rather than a generalist team learning the sector on the client's budget.
Not a generalist agency dabbling in property. 100% of Frank's client base, case reference and team experience is in property — estate agents, lettings, new homes, PropTech and franchise networks. No learning curve on sector economics.
Clients get direct access to Kirsty and Peter — not junior account managers or delegated associates. The strategic brain and the delivery oversight is the same person throughout the engagement.
Marketing tied to instructions, sales and landlord acquisition — not vanity metrics like reach or impressions. Monthly ROI reporting frames every activity against the commercial goal, not agency awards.
Senior strategic input without an FD-level salary. The fractional model is directly aligned with Kirsty's existing pattern at The Property Franchise Group — proven operating rhythm, not an experimental offering.
Direct line into The Property Franchise Group ecosystem and best-practice — Kirsty's day-role exposes Frank to franchise-scale marketing operations, consolidator patterns and cross-brand learning that small independent agencies rarely access.
Project, retainer or fractional — client's choice. "You only pay for what you need" is the stated position. No forced bundling, no mandatory annual contracts, scope scales up and down as the business requires.
Competitor Landscape
| Competitor | Focus | Pricing | Property Specialism | Key Differentiator |
|---|---|---|---|---|
| Frank Marketing | Full-mix property marketing agency | From ~£1,500/mo retainer (indicative) | 100% property | Senior-led, commercially driven, flexible model |
| The Property Academy | Training + marketing support | Custom | 100% property | Training-led, scale reach, membership model |
| The Able Agent | Training + L&D for agency | Subscription | 100% property | Training-first, broader L&D focus |
| Dezrez (in-house marketing) | CRM-attached marketing support | Bundled | Property CRM | Attached to a CRM sale |
| Generalist local agency | All sectors | Variable | Ad-hoc | Price — typically undercuts specialists |
| In-house marketer | Single hire | £35k–£80k salary | Business-specific | Dedicated headcount but junior, no strategic brain |
| Fractional CMO (generic) | Senior part-time CMO | £1k–£3k /day | Mixed | Senior brain but typically sector-generalist |
Sample Use Cases
Five illustrative use cases drawn from Frank's stated target audiences and the founders' documented sector experience. UK case studies are not yet public — these are derived from the agency's positioning and the typical demand patterns in the UK property market.
Independent agent launching a new branch or refreshing a dated brand
Multi-office agency wanting to centralise disparate office-level marketing
Lettings business building brand and landlord attraction in an RRA-affected market
PropTech supplier needing a brand relaunch and B2B demand generation engine
Franchise network needing central marketing expertise with local activation
Agency owner who needs a senior marketing brain without a full-time hire
⚑ UK Case Studies — Data Pending
No UK-specific case studies, client logos or named testimonials have been published by Frank as of the time of this review. All use cases above are illustrative — derived from the agency's stated target audiences and the founders' documented experience at Romans, Lomond and The Property Franchise Group. This is the single highest-priority question for any Kerfuffle conversation — "Are there 3-5 named clients happy to act as references? Is there a first case study in draft that could be co-published with Kerfuffle?" Until public proof points exist, case studies should be marked as Data pending.
Partner with Kerfuffle
Kerfuffle doesn't hard sell suppliers to agents. We enable agents to discover suppliers that are trusted. Suppliers can engage with us across a spectrum — from light-touch presence to full authority and distribution.
| Feature / Benefit | Free Review Presence | Marketing £99 /month | Recommended Brand £349 /month |
|---|---|---|---|
| Visibility & Credibility | |||
| Kerfuffle profile page | ✔ | ✔ | ✔ |
| Reviews displayed on Kerfuffle | ✔ | ✔ | ✔ |
| Awards eligibility | ✔ | ✔ | ✔ |
| Dashboard access & analytics | ✔ | ✔ | ✔ |
| Lead Generation & Content | |||
| Lead opportunities | — | ✔ | Priority |
| Inclusion in Ultimate Guides | — | Paragraph | Page & Advert |
| Kerfuffle Podcast appearance | — | — | ✔ |
| Testimonial interviews | — | Annual | Quarterly |
| Webinars hosted | — | Annual | Quarterly |
| Marketing & PR | |||
| Social promotion (LinkedIn / FB) | — | — | Monthly |
| PR inclusion via Kerfuffle | — | — | Unlimited |
| SOLUS emails | — | — | 3 per year |
| View Agents | |||
| Review widget | — | ✔ | ✔ |
| NPS tracking | — | ✔ | ✔ |
| Benchmarking | — | — | ✔ |
| Star rating embedded on own website | — | — | ✔ |
| Growth & Distribution | |||
| Prospecting database access | — | — | ✔ |
| Proactive account management | — | — | ✔ |
| Qualified demos | — | — | Add-on |
| RAN Supplier Partner | — | — | ✔ Active promotion |
| Access to Dragons (Whales) Den | — | — | Add-on |
| CRM access — 9k Brands & 14.5k offices | — | — | Add-on |
| Positioning | Presence | Demand | Authority + Distribution |
Brand membership gives access to both Kerfuffle (3,000+ offices) and RAN (850+ offices). All prices exclude VAT.
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