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Your estate agency team deserves a phone system that works as hard as they do. Global 4 delivers business-grade telecoms built for property professionals.

Global 4 is a UK-based managed service provider specialising in business technology solutions - from cloud telephony and connectivity to cyber security - trusted by estate agents who need reliable communications across every branch and remote team.

VoIP
Cloud Telecoms
Business-grade phone systems
25+
25+ years
UK telecoms expertise
4.9
4.9 Trustpilot
Customer satisfaction rating

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The communications problem

Missed calls are missed valuations. Poor connectivity is lost business.

Estate agency runs on communication. When your phone system fails, your team fails - and your clients notice before you do.

Your branch calls go unanswered when the team is out on viewings

A fixed desk phone system does not follow your negotiators into the field. Vendors call, get voicemail, and ring a competitor next. Cloud telephony ensures every call is answered wherever your team is working.

You have no visibility of call volumes, response times, or missed calls by branch

Without call analytics, you cannot manage what you cannot measure. Branch managers have no data to back up performance conversations or identify where leads are falling through the net.

Remote workers use personal mobiles - and you have no control or record of those calls

When staff use personal devices for client calls, you lose the audit trail, call recordings, and the professional number your brand relies on. One compliance issue and it becomes a serious problem.

Your connectivity across multiple branches is inconsistent and expensive

Patched-together phone contracts across different providers lead to billing surprises, inconsistent service levels, and an IT overhead that falls on the people least equipped to handle it.

How Global 4 works for your estate agency

Six technology capabilities that keep your branches connected, compliant, and in front of clients.

Global 4 provides a fully managed technology stack - you describe what you need, they design, deploy, and support it from end to end.

1

Cloud telephony and VoIP

A hosted phone system that follows your team wherever they work. Call routing, auto-attendant, hunt groups, and voicemail-to-email all managed in the cloud - your team picks up on any device, from any location.

2

Call recording and analytics

Full call recording and reporting across every branch. Track call volumes, response times, missed calls and agent performance from a single dashboard. Defend compliance queries with a complete audit trail.

3

Business broadband and connectivity

Dedicated leased lines and broadband solutions designed for multi-branch agencies. Consistent speeds, SLA-backed uptime, and proactive monitoring so connectivity never becomes the reason a deal falls through.

4

Mobile solutions

Business mobile plans with unified numbers so staff can use their company number from their personal phone. Client-facing calls stay on the business record and your team maintains separation between professional and personal life.

5

Cyber security and compliance

Managed cyber security covering email threat protection, endpoint security, and staff awareness training. Global 4 holds Cyber Essentials certification and helps your agency meet the data protection obligations that come with handling client financial information.

6

Managed IT services

Full IT management and support for agencies that want to outsource the technology headache. From desktop support to infrastructure management, Global 4 acts as your in-house IT team without the overhead.

Works with the tools you already use

VoIPMicrosoft 365BroadbandMobileCyber Security
Getting your estate agency onto Global 4

From first conversation to fully connected - five steps.

Global 4 handles the migration so your branches stay operational throughout the switch.

1

Discovery call

Global 4 maps your current setup - number of branches, staff headcount, existing contracts, and connectivity requirements. No generic quote; a scoped solution designed for your agency structure.

2

Solution design

A managed service proposal is built around your requirements - phone system, connectivity, mobile, cyber security, or the full stack. You see exactly what is covered and at what cost before anything is agreed.

3

Migration planning

Global 4 plans the migration to minimise disruption. Number porting, handset delivery, and training are coordinated so your team is live without a gap in service.

4

Go live and testing

Your new system goes live with Global 4 engineers on hand. Call routing, recording, and analytics are tested across all branches before sign-off.

5

Ongoing managed support

After go-live, Global 4 monitors your infrastructure proactively. Your dedicated account manager is the single point of contact for changes, faults, and billing queries.

The Kerfuffle member offer

Kerfuffle members get a managed technology review and priority onboarding.

Global 4 is on Kerfuffle and Compare The PropTech. Members get more than a free trial - they get a commercial conversation with your Kerfuffle account manager in the loop.

What Kerfuffle members get

  • Free managed technology audit for Kerfuffle members
  • Priority onboarding and dedicated account manager
  • Member-only commercial terms reviewed by your Kerfuffle AM
  • No long-term contracts enforced without your Kerfuffle AM in the loop
Kerfuffle member route

Standard route

Off-the-shelf pricing

Your terms, reviewed before you sign

Bespoke quote
Scoped to your branch count and requirements

Global 4 prices per agency size and service scope. Kerfuffle members get a full technology audit before any commitment, with their account manager reviewing the commercial terms.

More on Kerfuffle

Dig into the data before you book a demo.

Global 4's full Kerfuffle profile has verified agent reviews, awards history, and case studies. Open in a new tab.

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Live demo - open to all Kerfuffle members

See Global 4 in action before you commit to anything.

A call with Global 4 starts with a technology audit of your current setup - no sales pitch, just a clear picture of where you are and what a managed solution could save you.

Book a demo with the Global 4 team

A walkthrough of the platform, your questions answered, and the Kerfuffle member offer explained - all in one session.

Visit Global 4 to book a demo →
Frequently asked questions

What agents ask before getting started.

Can we keep our existing phone numbers when switching to Global 4?
Yes. Number porting is standard practice and Global 4 manages the process end to end. Your branch numbers stay the same throughout - clients and applicants see no disruption.
Does Global 4 only handle telephony, or do they cover broadband and IT too?
They cover the full technology stack: cloud telephony, business broadband, dedicated leased lines, mobile plans, cyber security, and managed IT support. You can take individual services or the full managed package.
How does call recording work and is it GDPR-compliant?
Call recording is stored securely in the cloud with role-based access controls. Global 4 advises on GDPR-compliant call recording practices for estate agencies, including automated notifications to callers.
What happens if our internet goes down - do the phones still work?
Cloud telephony is resilient to local broadband outages. Calls can automatically reroute to mobile numbers if your site connectivity fails, so your branch stays reachable even during an outage.
We have three branches on different contracts. Can Global 4 consolidate them?
Consolidating multi-branch telecoms is one of Global 4's core use cases. They audit your existing contracts, handle exit management where possible, and bring everything onto a single managed account with unified billing.
How do we access the Kerfuffle member deal?
Book a call through the Calendly button on this page and mention you came via Kerfuffle or Compare The PropTech. Your Kerfuffle account manager will be looped in before any commercial terms are agreed.
About Global 4

Over 25 years of managed technology for UK businesses - with a track record in property.

Global 4 is a Horsham-based managed service provider with over two decades of experience delivering business technology to UK companies. Their estate agency clients include Equity Estate Agents and others across the residential sector. With a 4.9 Trustpilot rating, they combine the capability of a large provider with the service culture of a specialist.

4.9
Trustpilot rating
25+
Years in business
MSP
Managed Service Provider
UK
Horsham-based team
PropTech That Pays

Could Global 4 pay you back when you use what you buy?

Kerfuffle's PropTech That Pays Back initiative rewards estate agents with kredits when they actually use the tools they invest in. Check if Global 4 participates and start earning back on your subscription.

Check PropTech That Pays Back → Register your agency →

Stop managing telecoms across multiple contracts. Global 4 handles the whole stack.

Book a call with the Kerfuffle team and we will walk you through the member offer for Global 4.

Want to talk through how this would work for your team?

Grab fifteen minutes with the Kerfuffle team. We will walk you through the member offer and figure out the best fit for your agency.

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