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Tenant referencing, digital tenancy agreements and rent protection in one platform. Goodlord and Vouch handle the whole lettings workflow.

Goodlord combines the Vouch referencing capability with digital tenancy, compliance and rent protection insurance - giving letting agents one place to manage tenants from application through to move-in and beyond.

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The problem this solves

Why estate and letting agents look at Goodlord and Vouch.

End-to-end letting platform combining tenant referencing, digital tenancy and rent protection for UK letting agents. Here is what drives agents to look for a better solution.

"Referencing, tenancy creation and insurance are three separate systems with three logins."

Every time you onboard a tenant you jump between platforms, re-enter data and risk something falling through. Goodlord and Vouch consolidate the core workflow into one place.

"Our rent protection caps at 15 months. The eviction process takes longer than that now."

Under the Renters Rights Act, possession timelines are extending. Goodlord's protection pays until vacant possession with no monthly limit - removing the financial exposure your current policy carries.

"Tenants drag out the referencing process and we lose track of where they are."

Manual chasing of references adds days to every tenancy. Vouch's digital process chases automatically and shows you real-time status for every applicant.

"We had a rent increase disputed and lost months of higher rent while waiting for the tribunal."

Section 13 cover pays the difference between old and proposed rent during tribunal proceedings - a new exposure that most policies do not address.

How Goodlord and Vouch works

Six things Goodlord and Vouch does for your agency.

Here is what you are getting access to.

1

Vouch Tenant Referencing

Comprehensive referencing covering credit history, Right to Rent, employment verification, affordability and previous landlord checks. Delivered digitally, tracked in real time.

2

Digital Tenancy Agreements

Generate, customise and send tenancy agreements for e-signature. Compliant templates, agent branding and full audit trail included.

3

Rent Protection Insurance

100% rent paid until vacant possession with no monthly cap. Legal expenses up to £100,000, Section 13 cover and first month's rent guaranteed.

4

Compliance Management

Track Right to Rent expiry dates, tenancy renewals, document collection and compliance actions across your portfolio.

5

Move-In Workflow

Coordinate deposit collection, move-in dates, welcome packs and tenant onboarding from a single workflow inside the platform.

6

Arrears Alerts

Automated arrears notifications and reporting help property managers identify payment issues early before they escalate.

Getting started with Goodlord and Vouch

From first contact to live in your agency — five steps.

1

Set up your agency account

Configure your agency profile, branding and referencing settings. The Goodlord team handles onboarding with your specific workflow in mind.

2

Launch tenant referencing

Send Vouch referencing to applicants digitally. They complete credit, employment and Right to Rent checks online. You track progress in real time.

3

Create a digital tenancy

Generate tenancy agreements from compliant templates, add custom clauses and send for e-signature. No paper, no printing, no posting.

4

Add rent protection

Apply Goodlord's rent protection insurance to qualifying tenancies. First month's rent is guaranteed from the day the tenancy starts.

5

Manage through the platform

Track compliance, renewals, arrears and upcoming actions from the Goodlord dashboard. Every tenancy is visible in one place.

The Kerfuffle member offer

What Kerfuffle members get when they connect with Goodlord and Vouch.

Goodlord and Vouch is listed on Kerfuffle as part of the Compare The PropTech supplier programme. Kerfuffle members can connect with Goodlord and Vouch through the Kerfuffle platform or via the booking link below. Any commercial terms are agreed directly between your agency and Goodlord and Vouch.

What you get through Kerfuffle

  • A warm introduction via the Kerfuffle platform
  • Access to the Goodlord and Vouch team with context about your agency
  • Peer reviews from verified agents on Kerfuffle before you call
  • Commercial terms agreed directly — no hidden fees from Kerfuffle
Kerfuffle member route

Connected via Compare The PropTech

Discuss directly
Pricing agreed between you and Goodlord and Vouch
More on Kerfuffle

Dig into the data before you book a call.

Goodlord and Vouch's Kerfuffle profile has 45 verified agent reviews and full product details. Open in a new tab — your spot on this page is saved.

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Book a call

See Goodlord and Vouch and ask your questions before committing to anything.

A short call with the Goodlord and Vouch team covers how the product works, whether it fits your agency's workflow, and what terms apply. No obligation, no hard sell.

Arrange a call with Goodlord and Vouch via Kerfuffle

Book a conversation via the Kerfuffle team. They will introduce you to Goodlord and Vouch, provide context about your agency and make sure the call is worth your time.

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Frequently asked questions

What agents ask about Goodlord and Vouch.

What is the difference between Goodlord and Vouch?
Vouch is Goodlord's tenant referencing brand, providing comprehensive credit checks, Right to Rent, employment verification and landlord references. Goodlord is the broader platform that handles digital tenancy agreements, compliance, move-in and rent protection. On Kerfuffle, both appear together because they are part of the same product family.
What does the Rent Protection Insurance cover?
Goodlord's rent protection pays 100% of the monthly rent until vacant possession - with no cap at 12 or 15 months unlike other providers. It includes legal expenses cover up to £100,000, first month's rent guaranteed, 90% cover for up to six weeks after vacant possession and Section 13 dispute cover for rent increase challenges.
How does referencing work through Vouch?
Tenants complete their referencing online through the Vouch portal. The system runs credit checks, Right to Rent verification, employment checks and landlord references. Agents track progress in real time and receive a clear pass, refer or fail outcome.
Is this suitable after the Renters Rights Act?
Yes. The Section 13 cover in the rent protection product was specifically designed for the Renters Rights Act landscape, covering the difference between old and proposed new rent during First-tier Tribunal proceedings.
Can we use just the referencing, or do we need the whole platform?
You can engage with Goodlord for specific components. However the integrated workflow - where referencing, tenancy creation and protection work together - delivers the most efficiency. Speak to the Goodlord team about which combination fits your agency.
How do we access this through Kerfuffle?
Book a call via the button on this page and mention Kerfuffle or Compare The PropTech. Your Kerfuffle account manager can be included in any commercial conversation before you commit.
About Goodlord and Vouch

Who they are and what they do.

Goodlord is a London-based lettings technology business. Vouch was acquired by Goodlord to strengthen the referencing capability within the platform. Together they serve hundreds of letting agencies across the UK with digital tenancy and compliance tools. Contact: info@goodlord.co, London E1.

See Kerfuffle profile → Visit goodlord.com →
PropTech That Pays

Could Goodlord and Vouch pay you back when you use what you buy?

PropTech That Pays Back is a Kerfuffle initiative that rewards estate agents with kredits when they use the tools they invest in — not just when they sign up. Check whether Goodlord and Vouch participates and see what other agents are saying on the platform.

See if Goodlord and Vouch is on PropTech That Pays → Register your agency →

Ready to see whether Goodlord and Vouch fits your agency?

Kerfuffle members get a warm introduction, peer review context and a direct line to the Goodlord and Vouch team. No cold calls, no hard sell.

Want to talk through how Goodlord and Vouch could work for your agency?

Grab fifteen minutes with the Kerfuffle team. They will walk you through the agent reviews, the member offer and help you decide if it is worth a closer look.

Book a quick Zoom to discuss options →