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Kerfuffle & Compare The PropTech Partner

Your movers are still calling six different utility companies. Helpthemove takes that off your team's plate — and pays you for it.

Every time a tenancy changes, someone in your office is on hold with the council, the water company and the energy supplier. Helpthemove automates the entire notification process in about 30 seconds — and creates a new commission income stream for your agency. Free to use. No workflow change. Over a decade in the market.

3k
3,000+ clients
Letting agents, property managers & housing associations
90
90% less admin
Per change-of-tenancy notification
50
Up to 50% faster voids
Reduce void turnaround times
10
10+ years
Founded 2014 — UK's leading utility notification software
Get the member offer → See how it works The problem it solves
The utility admin problem

Every tenancy change creates a pile of notifications your team shouldn't be doing manually.

Council tax. Water. Energy. Every move-in and move-out means contacting multiple providers, waiting on hold, sending emails into the void and hoping someone updates the account. Multiply that across your full managed book and your property managers are spending hours every week on admin that adds zero value to your clients.

Hours lost to hold music

Your property managers are calling councils and energy suppliers one by one, waiting in queues, repeating the same information. That time belongs on inspections, renewals and landlord calls.

No audit trail when disputes arise

A tenant disputes a bill. A landlord gets charged for energy during a void. Without timestamped records of every notification, you're exposed. Your team can't prove what was sent or when.

Void costs that could be cleared

Every void property accumulates standing charges and energy costs. If those aren't managed and cleared, they land on your landlord's statement — and on your relationship with them.

A revenue line you're leaving on the table

When tenants switch to your energy partner through Helpthemove, your office earns commission. Most agencies are doing the notification work already without capturing any of that value.

How Helpthemove works for your office

Six things Helpthemove handles so your team doesn't have to.

Helpthemove is free to use. You set up an account, enter your change-of-tenancy details once, and the platform handles everything from there — council tax, water and energy notifications with a full timestamped audit trail for every property.

1

Automated council tax notifications

Change-of-tenancy details trigger automatic notification to the relevant local authority. No hold music, no duplicate data entry, no chasing.

2

Water supplier notifications

Water account transfers handled automatically for every tenancy change. Accurate billing from day one for both outgoing and incoming tenants.

3

Energy supplier notifications

Energy accounts transferred and logged. Your team skips supplier switchboards and call queues entirely through Helpthemove's dedicated energy partner team.

4

Void energy management

Void standing charges cleared for up to 30 days. Up to £15 clearance per energy meter. Landlords avoid unnecessary costs between tenancies.

5

Timestamped audit trail

Every action logged with a timestamp. When a tenant disputes a bill or a landlord queries a void charge, you have a clear paper trail to hand immediately.

6

Commission income stream

When tenants remain with Helpthemove's preferred energy partner, your agency earns commission. A revenue line from work your team was already doing for free.

Works alongside the platforms you already run

Reapit SME Professional HomeLet Vision+ Council Tax Offices Water Suppliers Energy Suppliers
From first login to recurring income

Four steps from setup to saving your team an hour per move.

Account setup takes minutes. Onboarding is supported by a dedicated specialist for your first three months. There's no software to install and nothing to pay.

1

Set up your free account

Sign up in minutes. Helpthemove's onboarding team will walk you through the platform and connect it to your existing workflow.

2

Enter change-of-tenancy details

Log a move-in or move-out in the portal. Helpthemove triggers notifications to council, water and energy simultaneously.

3

Track everything in one place

Every notification timestamped and stored. Landlords can receive optional email updates. Your team has a full audit trail at every step.

4

Earn commission on energy switches

When tenants switch to the preferred energy partner, commission is generated for your agency automatically. One less admin task, one new income line.

The Kerfuffle & CTP member offer

Kerfuffle members get a faster route in and better commercial terms.

Helpthemove is free for letting agents, but Kerfuffle members get prioritised onboarding, a named account manager and member-only commercial terms reviewed directly by your Kerfuffle AM.

What you get as a Kerfuffle member

  • Prioritised onboarding for Kerfuffle members
  • Named Kerfuffle account manager
  • First refusal on K Con 2026 supplier slots
  • Member-only commercial terms reviewed by your Kerfuffle AM
Member route

Standard signup

Self-serve onboarding

Kerfuffle & CTP member route

Prioritised
Named AM + member commercial terms

Helpthemove is free to use for letting agents. The member offer adds a named account manager, prioritised onboarding and commercial terms reviewed specifically for Kerfuffle members. Book a demo and the Helpthemove team will scope the setup for your office on the call.

The time we have saved has allowed our branches to grow and focus more on the things that matter to us, which is providing our clients with outstanding service and Helpthemove certainly contributes to that offering.
Linley & Simpson Yorkshire-based letting and estate agency group
Frequently asked questions

The questions letting managers ask first.

Is it really free for letting agents to use?
Yes. Helpthemove is entirely free to use for letting agents, property managers and housing associations. The platform is funded through the energy partner relationship. When tenants switch to the preferred energy supplier, Helpthemove earns a fee from the supplier and shares a commission with your agency. There is nothing to pay, no monthly subscription and no setup fee.
How long does it take to set up?
Account setup takes a matter of minutes. Once you've registered, Helpthemove assigns a dedicated onboarding specialist to support you through your first three months. Training materials and guides are shared after the onboarding call. The platform is browser-based with nothing to install.
What notifications does Helpthemove handle?
Helpthemove automates change-of-tenancy notifications for council tax, water and energy suppliers. Every notification is timestamped and stored in the platform so you have a full audit trail. You can also send optional landlord email updates so owners are kept in the loop without any manual effort from your team.
What happens to void property energy costs?
For every void property, Helpthemove provides up to 30 days standing charge clearance and up to £15 maximum clearance per energy meter. This means landlords avoid unnecessary charges accumulating between tenancies, and your team doesn't have to chase supplier credits manually.
Does Helpthemove integrate with my CRM?
Helpthemove integrates with a range of estate agency platforms including Reapit, SME Professional and HomeLet Vision+. If you use a different system, the onboarding team will confirm compatibility and advise on the best workflow during your setup call.
How does the commission income work?
When tenants remain with Helpthemove's preferred energy partner, your agency earns commission on each successful switch. The amount and structure are confirmed during onboarding. It's commission for work your team was already doing — the only difference is you now get paid for it.
How do we get started as a Kerfuffle member?
Book a demo through the button on this page and let the Helpthemove team know you came via Kerfuffle. You'll get prioritised onboarding, a named account manager and member-only commercial terms reviewed by your Kerfuffle AM. The demo and setup scoping happen in a single call.
Why letting agencies are switching to Helpthemove

A decade in the market. 3,000 clients. The admin savings are provable.

Helpthemove isn't a startup asking you to take a chance. It's been handling UK tenancy utility notifications since 2014, scaled to a team of 55 and manages hundreds of thousands of properties nationwide.

3,000+
Letting agent and housing association clients
90%
Admin time reduction per change-of-tenancy
50%
Faster void turnaround times
2014
Founded by Stephen Henesy — 10+ years in UK property
Pays You Back — Not Yet On Platform

Helpthemove isn't on PropTech That Pays Back yet.

PropTech That Pays Back is the Kerfuffle initiative that rewards estate agents with kredits when they actually use what they've bought — not just when they sign the contract. Helpthemove isn't on the platform presently. If you'd like to see Helpthemove added and arrange a demo as part of the rollout, register your interest below and we'll get back to you.

Register your interest in a demo → Browse suppliers that pay back →

Stop doing utility admin for free. Start getting paid for it.

Book a Helpthemove demo → See the member offer

Want to talk through how this would work for your team?

Grab fifteen minutes with the Kerfuffle team. We'll walk you through the member offer, answer your questions, and figure out the best fit for your branch.

Book a quick Zoom to discuss options →