HIPLA provides estate agents with digital ID and AML checks, Digital Legal Packs, agency agreement signing, and conveyancing referral tools - all beautifully white-labelled in your agency's branding. Contract legal packs issued 5-6 weeks quicker. Agency agreements signed in under a minute. Material Information compliance built in. And most agents use it completely free. Supported by Propertymark.
The legal preparation stage of a property sale typically adds 5-6 weeks to the timeline - weeks spent waiting for solicitors to request documents your vendor already has. ID checks are manual. AML is paper-heavy. Agency agreements require DocuSign accounts. Digital Legal Packs are not a standard offering. HIPLA fixes all of this in a single platform - and gives agents access to it completely free.
A vendor who has not completed their ID check, signed the agency agreement digitally, or started their Legal Pack is not truly on the market. Every day between instruction and being genuinely sale-ready is a day of marketing effort that may be wasted if the vendor or buyer gets cold feet before the legal groundwork is done.
Title documents, property information questionnaires, TA6 and TA10 forms - the information conveyancers need to issue a contract pack exists, but it has to be collected from scratch because no one gathered it at the point of instruction. HIPLA collects it digitally at the start of the sale and makes it available to every conveyancer in the country instantly.
Manual AML verification leaves gaps. Biometric checks, PEP screening, sanctions watchlists, adverse media monitoring - a full compliance suite is what AML regulations require, but most agency processes fall short. HIPLA provides the complete set: document authenticity, address verification, biometric liveness, and the full AML database suite - all logged and audit-ready.
A lead who calls at 11am may receive a callback at 2pm. By then they have spoken to two other agents. HIPLA's lead response technology gets your team on the phone to new leads within 30 seconds - not 3 hours. In a market where the first agent to respond usually wins the instruction, that gap matters.
Every HIPLA product is configured to display in your agency's branding. Your clients see your logo, your colours, your name. HIPLA is the technology underneath. And most of it costs your agency nothing - the commercial model is built around the referral revenue your panel generates.
Compliant identity verification including document authenticity checks, fraud and forgery detection, biometric liveness and facial matching, 3rd-party address verification, and the full AML database suite - PEPs, sanctions, watchlists, adverse media. All workflow-compliant and audit-ready. All in your agency's brand.
Law Society-licensed Property Information Questionnaire, TA6, TA7 and TA10 forms, HM Land Registry title register and title plan, and additional material information - all in a digital workflow that looks great on mobile. Buyers view the pack before making an offer. Conveyancers download it directly. Legal packs issued 5-6 weeks quicker than a conventional process.
HIPLA converts your existing agency terms and conditions into a digital workflow that clients sign on their mobile in under a minute. Legally binding. No DocuSign account required for your clients. No third-party signing costs for your agency. Extendable to tenancy agreements and other legal documents.
HIPLA integrates a real-time conveyancing quote engine into your client onboarding journey, introduced at the key stages where conversion is highest. Your preferred panel - local or national - earns the instruction. Client nurturing algorithms maximise conversion without the hard sell from your team.
Show vendors that your buyers can transact. Proof of deposit, Approval in Principle status, and progress of property sale are all evidenced digitally - creating a more transaction-ready buyer pool for your instructions and a genuine differentiator when pitching for vendor instructions against competitors.
HIPLA's lead response technology ensures your team is on the phone to new enquiries within 30 seconds - compared to the industry average of several hours. The first agent to speak with a motivated vendor is statistically the most likely to win the instruction. HIPLA makes sure that agent is always yours.
HIPLA replaces the fragmented, paper-heavy client onboarding process with a single digital journey - white-labelled in your agency's brand - that gets vendors, landlords, and buyers genuinely transaction-ready from day one.
Following instruction, your vendor receives a link to your branded HIPLA onboarding portal. It looks like your agency. It feels like your agency. HIPLA is the technology underneath - invisible to your client and to your competitors.
Your terms of business are presented in a clean, mobile-optimised flow. The vendor reads and signs digitally - no DocuSign account, no PDF attachments, no printing. Legally binding. The process takes under a minute. Your file is immediately compliant.
The vendor completes biometric identity verification and the full AML check suite within the same onboarding flow. No separate visit to a branch. No paper copies. Your compliance is evidenced and logged automatically. Every keystroke is saved in real time.
Your vendor completes the Property Information Questionnaire and uploads supporting documents - title register, material information, TA forms - before you have found a buyer. When you do find one, you share the pack link. Conveyancers can download directly. Weeks are saved before the sale has even begun.
At the right moments in the onboarding journey, HIPLA introduces your conveyancing and mortgage panel with real-time quotes. Your clients choose a conveyancer. Your agency earns the referral. No pressure sales. No awkward conversations. Just a client journey that naturally surfaces the services they need.
HIPLA is free for most estate agents - the commercial model is built on conveyancing panel referrals. Kerfuffle and Compare The PropTech members get a prioritised introduction, a live walkthrough of the full onboarding platform, and a conversation with their Kerfuffle AM about how HIPLA fits into their current workflow.
Standard pricing for agents
Most products completely free
Kerfuffle & CTP member route
HIPLA's agent model means most products are free to use - the platform earns through the conveyancing panel referrals your vendors make. Your Kerfuffle AM confirms the exact commercial structure and referral terms for your agency's panel before you go live.
A walkthrough of the complete HIPLA platform: ID and AML, Digital Legal Pack, agency agreement signing, conveyancing referral flow, and buyer qualification - all in your agency's branding.
The 5-6 weeks that HIPLA removes from the legal preparation stage are not just administrative weeks - they are the weeks when chains stall, buyers get cold feet, and vendors withdraw. Front-loading the legal work is the most effective fall-through prevention tool in UK property today.
PropTech That Pays Back is the Kerfuffle initiative that rewards estate agents with kredits when they actually use what they have bought. HIPLA is not on the platform presently. If you would like to see HIPLA added, register your interest below.
Kerfuffle members get a direct introduction to HIPLA, a live demo in their agency's branding, and commercial terms reviewed by their AM - before committing to anything. And for most agents, it costs nothing to use.
Want to see HIPLA in your agency's branding before you commit?
Grab fifteen minutes with the Kerfuffle team. We will walk you through how HIPLA works for agents, answer your questions, and arrange the demo in your branding.
Book a quick Zoom to discuss options →