HM Referencing is part of the Hazelton Mountford Group, a well-established name in the UK property services sector. They provide comprehensive tenant referencing for lettings agents, combining thorough credit and employment checks with a named account handler who knows your agency and your standards.
A thorough tenant reference is the primary risk management tool available to a letting agent before committing a landlord's property to an unknown occupant. When referencing is incomplete, superficial, or managed by a supplier who does not know your agency's standards, the risk is passed directly to the landlord - and indirectly to your professional reputation.
A binary pass/fail reference without underlying detail gives you a false sense of security. HM Referencing provides comprehensive output covering the full picture of a prospective tenant's financial and rental history.
HM Referencing assigns a dedicated account handler to every agency client. Your handler knows your portfolio standards, your preferred turnaround times, and how to escalate edge cases. You do not start every call from scratch.
Referencing edge cases - guarantors, self-employed applicants, corporate lets - require human judgment alongside the automated checks. HM Referencing's account handler model means those cases are managed by someone who knows your agency.
Delayed referencing delays rental income for landlords and commission for your agency. HM Referencing prioritises turnaround speed alongside thoroughness.
HM Referencing provides the full range of tenant and guarantor referencing services for UK letting agents, backed by a dedicated account handler and the support of the Hazelton Mountford Group.
Comprehensive credit search covering CCJs, IVAs, bankruptcies, and credit score. Combined with identity verification to confirm the applicant is who they claim to be. The foundational layer of any thorough reference.
Verification of the tenant's stated employment and income against documentation and direct employer contact where required. Self-employed applicants receive appropriate income assessment rather than a generic check.
Reference taken from the most recent landlord or letting agent, covering payment history, property condition, and whether the tenancy ended without incident. The most predictive single data point in tenant referencing.
Assessment of whether the tenant's income meets the standard ratio for the property's rent. Flagged clearly with commentary - not just a number. Agents and landlords can see the basis for the assessment.
Full referencing of guarantors where required - credit check, employment verification, income assessment, and affordability relative to the guaranteed rent. Guarantor references are as thorough as tenant references, not a secondary check.
Every agency client at HM Referencing has a named account handler who manages their references, handles escalations, and is available for direct conversation on complex cases. No call centre, no generic queue.
HM Referencing is designed to fit cleanly into your existing lettings workflow with minimal administrative overhead for your team.
Your team submits the tenant application to HM Referencing. The dedicated account handler acknowledges receipt and confirms the required checks based on the tenancy and your agency's standing instructions.
HM Referencing contacts the applicant directly to obtain required consents and documentation. Your team is not required to chase the tenant for documents.
Credit search, ID verification, employment check, landlord reference, and affordability assessment are conducted in parallel where possible to minimise turnaround time.
A clear, comprehensive reference report is delivered to your agency with a recommendation and full supporting detail. Edge cases are flagged with commentary from your account handler.
If the reference raises questions - a borderline affordability result, a guarantor requirement, or a previous tenancy issue - your account handler is available to discuss the detail and support your agency's decision.
HM Referencing is a verified Kerfuffle partner. Members who come via Compare The PropTech get the Kerfuffle account manager involved before any commercial discussion.
Standard route
Off-the-shelf pricing
Your terms, reviewed before you sign
HM Referencing prices are agreed per check type and volume. Your Kerfuffle account manager helps structure the arrangement to fit your agency's typical referencing profile.
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A 30-minute walkthrough covering the full reference report, how the account handler model operates, how guarantor and self-employed references are handled, and turnaround timelines.
Covering HM Referencing's full check suite, the account handler model, turnaround expectations, and how the Hazelton Mountford Group's wider service range supports lettings agencies across insurance, compliance, and risk management.
HM Referencing is part of the Hazelton Mountford Group, a well-established name in UK property services. The referencing operation was built with the lettings agency client at its centre - a dedicated account handler model rather than a generic portal, designed for agencies who want a supplier that understands their standards and manages complex referencing cases with judgment rather than automation alone.
HM Referencing is part of the PropTech That Pays Back initiative - a Kerfuffle programme that rewards UK estate agents with kredits for actively using the tools they invest in, not just signing the contract. See HM Referencing's pay-back terms and what other agents are saying.
Thorough checks, a dedicated account handler, and the backing of the Hazelton Mountford Group. Talk to Kerfuffle and get the introduction.
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