The best operations layer is the one your team forgets is there because it just works.
i4T Global is a field service management ecosystem built for property managers, letting agents and maintenance contractors. One platform connects the landlord, the agent, the service company and the tradesperson - with compliance documentation, audit trails and real-time job tracking at every step. Stop chasing contractors by phone. Start managing maintenance the way you manage listings.
Every untracked maintenance job, every verbal authorisation, every contractor invoice that arrives weeks after the work is done represents a gap in your compliance record and your landlord relationship.
When maintenance is arranged via WhatsApp messages and phone calls, there is no audit trail. When a landlord disputes a charge or an insurance claim requires evidence, the record does not exist.
Without a digital job workflow, tracking whether a contractor has attended, started and completed a job requires manual chasing. Missed jobs only surface when a tenant or landlord complains.
Gas safety certificates, electrical reports, EICR documentation and contractor insurance certificates managed outside a single system are a manual chasing exercise. Gaps create regulatory exposure.
Every landlord maintenance enquiry that your property manager has to handle is time not spent on new business. A self-service status view eliminates most of these calls.
i4T Global operates across three connected products: i4T Maintenance for property managers, i4T Business for service companies, and i4Tradies for individual tradespeople. The whole chain is visible in real time.
Raise a maintenance job from within your property management workflow. Assign to approved contractors with one click, set priority level and expected completion date. Full job details visible to everyone in the chain.
Track job status from assignment to completion in real time. See when a contractor has acknowledged the job, when they are on site, and when the work is marked complete - without a single chaser call.
Gas certificates, EICRs, electrical reports and contractor insurance documents are requested, uploaded and stored within the job record. No compliance document lives outside the system.
Landlords see maintenance status for their properties without calling. Tenants can raise issues through the tenant portal. Both receive automated notifications at key job milestones.
Build and manage an approved contractor panel within i4T. Track performance, response times, completion rates and document compliance for every tradesperson in your network.
Job costs are captured against the property and landlord record. Invoice approval workflows and integration with property management accounting prevent invoice surprises.
i4T Global connects to your existing property management software. Most lettings teams are live with a working contractor workflow within two weeks of sign-up.
Your property portfolio is imported into i4T Maintenance. Approved contractors are invited to the platform and their compliance documents are uploaded.
Each contractor downloads the i4T Business or i4Tradies app. They receive and manage jobs from within the app - no training required beyond the initial setup session.
Landlords receive login credentials for their property maintenance view. They see job status, costs and compliance documents without calling your team.
i4T connects to your property management system so job records and costs flow automatically into your existing workflow.
Your first real maintenance jobs go through the platform with full tracking. The compliance audit trail starts building from day one.
i4T Global is a Kerfuffle-rated supplier. Members get more than a standard trial - you get a commercial conversation with your Kerfuffle account manager in the loop before you commit to anything.
Standard route
Off-the-shelf pricing
Your terms, reviewed before you sign
Pricing and onboarding scope are agreed per agency. Book a demo and the team will scope it live - with your Kerfuffle AM in the room.
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A walkthrough of i4T Global's platform followed by live Q&A for estate and lettings professionals.
A practical walkthrough of i4T Global's platform, covering the features your estate and lettings team will use every day. Followed by live Q&A.
i4T Global was built to solve the fragmentation problem in property maintenance - where landlords, agents, service companies and tradespeople all operate from different systems that do not talk to each other. Their three-product ecosystem covers every stakeholder in the maintenance chain, from the agent raising a job to the tradesperson completing it. With operations across the UK, Australia and internationally, i4T Global brings enterprise-grade field service management discipline to the lettings sector.
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