Inventory Hive — Ditch the Clipboard, Protect the Deposit

Lettings-ops supplier

Where this supplier strengthens your lettings book — what to look for.

Per-managed-property pricing or per-branch pricing
Integration with your lettings CRM (Reapit, Alto, Jupix, MRI)
TDS / MyDeposits / DPS coverage
Maintenance contractor network — theirs or yours
Landlord portal vs landlord-email-only

In lettings, the profit is in week 53 of the tenancy — not week 1. The supplier that fits is built for the long tenancy.

The inventory problem

Deposit disputes, compliance gaps and hours of avoidable admin. Every letting office feels it. Most have just stopped noticing.

The inventory and inspection process is the single most litigation-prone touchpoint in a tenancy. It is also the one most letting agencies are still running on Word documents, personal phone cameras and three-hour typing sessions back at the office. That gap between what happened at the property and what ended up in the report is where disputes are born — and deposits are lost.

Deposit deductions challenged — and you can't prove the condition

The tenant disputes the charge. Your clerk's original photos are on a phone that has since been replaced. The inventory was typed up two days after the visit. The adjudicator rules for the tenant. You absorb the cost and the relationship.

Check-out reports that don't match the check-in

Without a direct side-by-side comparison, your team is comparing two separate documents created months apart. Discrepancies slip through. Damage goes unrecorded. The tenant walks away having redecorated your landlord's property at your landlord's expense.

Clerks spending three hours on a report that should take forty-five minutes

Manual room-by-room typing from scratch. Copying last year's template and editing it. Chasing tenants by phone to arrange signatures. Emailing PDFs that bounce. Every one of those hours is a cost — and none of it is billable.

Compliance audit gaps no-one spots until they matter

Smoke alarm checks, carbon monoxide compliance, right-to-rent document serving — the prompts your clerks need for England, Scotland, Wales and Northern Ireland are not in a Word template. They are in Inventory Hive, embedded in the report, impossible to skip.

How Inventory Hive works for your office

Six pieces that do one job: reports your team builds faster and deposit schemes cannot argue with.

Inventory Hive is a cloud platform with iOS and Android apps built in-house. Your clerks work offline at the property, sync when they are back on signal, and the finished report pushes into your CRM automatically. No rekeying. No lost photos. No chasing signatures.

1

AI-assisted Smart Fill

AI pre-populates condition and cleanliness descriptions from your previous reports on that property. Your clerk confirms, adjusts and moves on — instead of typing the same phrases for the hundredth time. Voice dictation works alongside it for the parts that are genuinely new.

2

360-degree photography integration

Compatible 360 cameras link directly to the app. Capture a full virtual tour on-site in minutes, then finalise the report remotely from your desk. Time at the property drops. The gallery your tenant and adjudicator see is immersive, timestamped and impossible to dispute.

3

Smart check-out compare

At the end of a tenancy, Inventory Hive places the check-out report side-by-side with the original inventory — room by room, item by item, photo by photo. The audit trail your deposit scheme adjudicator needs is assembled automatically, not by hand at 11pm.

4

Digital tenant sign-off and document serving

Tenants receive, review and sign their report digitally from a link. Safety certificates, welcome packs and pre-tenancy documents are served in the same flow — with a timestamped, GDPR-compliant audit trail from move-in to move-out.

5

Compliance checklists by region

England, Scotland, Wales and Northern Ireland each have different obligations. The correct compliance prompts for each jurisdiction are embedded into every report automatically. Your clerks cannot skip them. Your office cannot miss them.

6

Diary management with route optimisation

Manage every inspector's schedule from a map view. Google Maps integration calculates the most efficient route for each working day. Appointment confirmations go to tenants automatically — without a single manual call or email from your property management team.

Works alongside the platforms your office already runs

Reapit Alto SME Professional AcquaintCRM Street.co.uk iamproperty Apex27 Fixflo TDS

The agent journey

Five steps from first login to a fully paperless lettings team — with the Inventory Hive customer success team doing the heavy lifting.

Most letting agencies are fully operational within a day. Your clerks are not left to figure it out alone.

1

Connect your CRM

The Inventory Hive team handles the integration with Reapit, Alto, SME Professional or your chosen CRM. Properties and tenancies sync automatically from day one — nothing to rekey.

2

Import your portfolio

Your managed properties land in Inventory Hive immediately. Previous report templates, room layouts and recurring item descriptions carry over so your clerks start from a pre-populated base, not a blank page.

3

One-to-one onboarding

Dedicated personalised training with the Inventory Hive customer success team — tailored to your branch structure, your existing templates and your team's working style. Most offices are confident and operational the same day.

4

Run your first paperless inventory

Your clerk opens the app, follows the guided room tour, captures standard photos and 360 footage, and submits. The formatted, compliance-checked, gallery-linked report lands with the tenant for digital sign-off automatically.

5

The admin disappears

Completed reports sync to your CRM. Signatures are timestamped. When check-out comes, the smart compare tool builds the adjudicator-ready evidence in minutes. Your team stops dreading inventories. Your deposits start sticking.

The Kerfuffle & CTP member offer

Join Inventory Hive through Kerfuffle and you get terms your office cannot get by going direct.

Inventory Hive are partnered with Kerfuffle and Compare The PropTech to give member agencies a dedicated route in — with prioritised onboarding, a named account manager and commercial terms reviewed before you sign anything.

What you get as a Kerfuffle member

Prioritised onboarding for Kerfuffle members
Named Kerfuffle account manager
First refusal on K Con 2026 supplier slots
Member-only commercial terms reviewed by your Kerfuffle AM

Kerfuffle member route

Start with a free 30-day trial. The Inventory Hive customer success team handles the CRM integration, data import and one-to-one training. No card details required to begin.

Pricing is per property — not per user, not per report.

Unlimited clerks, unlimited branches, unlimited reports against every subscribed property. Member commercial terms agreed on your onboarding call.

Claim your member offer →

Live demo — open to all Kerfuffle & CTP members

See Inventory Hive running in a real lettings office workflow.

A 30-minute walkthrough of AI Smart Fill, 360-degree photography, the smart check-out compare and CRM integration — followed by live Q&A with the Inventory Hive team.

From check-in to check-out — fully paperless, fully defensible

See how letting agents using Reapit, Alto, SME Professional and AcquaintCRM plug Inventory Hive into their existing workflow, cut report creation time, and produce deposit-scheme-ready documentation from the same app their clerks use on-site.

IH

Inventory Hive Customer Success Team

Award-winning, ISO 27001 certified — founded 2015, 760,000+ properties managed

Reserve your spot →

Inventory Hive has made a spectacular difference to my business. The app and the interface proved easy to use and the free training is easy to access and helpful. The one-to-one account review and training was particularly useful — it corrected errors we were making and ended up saving us lots of time. The Inventory Hive team have made inventories, move-ins and move-outs something my staff look forward to instead of dreading.

Eirian Rogers — 1 Stop Lettings Verified Inventory Hive customer

Frequently asked questions

The questions every lettings director asks first.

We already have an inventory process. Why change it?

If your current process produces typed-up reports, relies on personal phone cameras, or cannot generate a side-by-side check-out comparison automatically, you are one deposit dispute away from finding out what it cost you. Inventory Hive does not replace your workflow — it digitises and automates the parts that create risk and consume time, while keeping the familiar room-by-room structure your clerks already know.

How long does onboarding take?

Most letting agencies are fully operational within a single day. The Inventory Hive customer success team handles the CRM integration, imports your property portfolio and runs personalised one-to-one training for your team — tailored to your branch structure and existing templates. You provide the information; they do the heavy lifting.

Which CRMs does Inventory Hive integrate with?

Direct integrations are live with Reapit, Alto, SME Professional, AcquaintCRM, Street.co.uk, iamproperty, Apex27 and MRI Software Sales and Lettings — most via the GlueDog PropTech Integration Hub. Fixflo and TDS are also connected. If your CRM is not on this list, ask on your demo call — the integration library is actively expanding.

Does it work offline at the property?

Yes. The iOS and Android apps are built for offline-first use. Your inspector captures photos, 360 footage and room notes without a signal, and everything syncs back to the cloud and your CRM when they return to connectivity. The report is never held hostage to the property's Wi-Fi.

What about 360-degree cameras — do we need to buy new equipment?

Inventory Hive is compatible with the leading consumer 360 cameras. If your office does not already have one, the team can advise on the most cost-effective option for your inspection volume. The 360 integration is optional — standard photo workflows continue to work exactly as before, alongside it rather than instead of it.

How is pricing structured?

Pricing is per property per month — not per user and not per report. Add as many clerks, property managers and branch staff as you need at no extra cost. Run as many inventories, check-ins, interim visits, check-outs and right-to-rent reports as your portfolio demands with no per-report charges and no photo-storage limits. Up to eight separate branches with their own report branding are included. Kerfuffle member pricing is agreed on your onboarding call.

How do we access the Kerfuffle member offer?

Click the member offer button on this page and let the Inventory Hive team know you are a Kerfuffle member. You will get the prioritised onboarding track, a named account manager and member-only commercial terms reviewed before you sign anything. Your Kerfuffle AM can also make the introduction directly if you prefer.

Why letting principals are switching

Inventory Hive is trusted by independent lettings agencies, national franchises and the UK's largest build-to-rent providers.

Award-winning. ISO 27001 certified. Built in-house. Founded in 2015 and still adding features — because the team building it has never stopped listening to agents.

760,000+

Properties managed through Inventory Hive

1,000+

Inventory clerks and letting agents on the platform

4.9/5

Trustpilot rating from 349+ verified reviews

ISO 27001

Certified — GDPR compliant, data encrypted in transit and at rest

Pays You Back — Not Yet On Platform

Inventory Hive isn't on PropTech That Pays Back yet.

PropTech That Pays Back is the Kerfuffle initiative that rewards estate agents with kredits when they actually use what they've bought — not just when they sign the contract. Inventory Hive isn't on the platform presently. If you'd like to see Inventory Hive added and arrange a demo as part of the rollout, register your interest below and we'll get back to you.

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