Global 4 Communications / Home Telecom reviews from estate and letting agents
Rated 3.5 out of 5 from 6 agent reviews left on Kerfuffle. Latest review July 2026.
1 out of 5 · **Extremely poor customer service - a simple query shouldn’t require this much chasing**
**Extremely poor customer service - a simple query shouldn’t require this much chasing** I contacted this ISP on 8 July with a straightforward technical query: I needed confirmation of whether my IP address is static or dynamic. After receiving no satisfactory response, I followed up again on 9 July, 13 July and 15 July. I also called on 14 July and am now having to call again on 20 July - almost two weeks later - and I still do not have a clear answer. For an internet service provider, this is a basic piece of information that should be readily available and easily confirmed. The amount of...
Nortam Finishing Ltd · July 2026
1 out of 5 · VERY BAD SUPPORT
Since 8x8/Global 4 took over the legacy CallSwitch platform, our company has endured more than a year of unresolved migration failures, poor communication, and ongoing billing disputes. The most concerning issue is that 8x8 has been unable to migrate its own inherited CallSwitch numbers onto its own platform, yet has continued billing us for the legacy system throughout this period. We were never properly informed at the outset that we could be charged indefinitely because of their inability to complete the migration. Instead, we have been expected to absorb the financial cost of their tech...
Business Owner, ALS International LTD · June 2026
5 out of 5 · Great Service
From our initial conversation to going live with Global 4 they have delivered on their promises. I can not fault the service we have received and i am happy with our current set up.
Belvoir Biggleswade · September 2021
4 out of 5 · Top Supplier
Top supplier for data and telephony services. Good support who offer a great range of solutions and integrations with CRM's. Carl and his team were fantastic in supporting us move to remote working during lockdown.
Kerfuffle reviewer · October 2020
5 out of 5 · Really positive
Simplicity
SJM Consultants · July 2020
5 out of 5 · Really positive
they save you money and imorove efficiences and customer experience
Iain C White Consultants Limted · July 2020
Frequently asked questions about Global 4 Communications / Home Telecom
How many reviews does Global 4 Communications / Home Telecom have?
Global 4 Communications / Home Telecom has 280 reviews across 2 platforms: 6 on Kerfuffle and 274 on Google. Kerfuffle reviews are left by estate and letting agents. Counts from other sites are shown as they appear there and are not part of the Kerfuffle rating. Some people review on more than one site.
What is Global 4 Communications / Home Telecom's rating on Kerfuffle?
Global 4 Communications / Home Telecom is rated 3.5 out of 5 from 6 agent reviews on Kerfuffle. The rating uses Kerfuffle reviews only.
Where can I read Global 4 Communications / Home Telecom reviews?
Agent reviews are on this page. Global 4 Communications / Home Telecom also has 274 reviews on Google, and each tile above links to them.
Has Global 4 Communications / Home Telecom won any awards?
We do not have any industry awards on file for Global 4 Communications / Home Telecom yet. Awards from Kerfuffle, the ESTAS, EA Masters and The Negotiator Awards are listed here when Global 4 Communications / Home Telecom wins one.
How do I book a demo with Global 4 Communications / Home Telecom?
Use the Book a demo button on this page and Global 4 Communications / Home Telecom will be in touch. It is free for agents.
