In lettings, the profit is in week 53 of the tenancy — not week 1. The supplier that fits is built for the long tenancy.
KeyNest is a UK-wide network of 7,000+ key exchange points - in shops, petrol stations and coffee outlets - where your estate agency can store and exchange keys with contractors, photographers, surveyors, tenants and buyers without a member of staff being present. Timestamped digital signature on every handover. Full key tracking from the office dashboard.
Waiting for a key return, driving across a patch to hand over access, calling contractors who cannot reach the office before close of business - these are daily frictions that add up to significant wasted hours every week.
When a photographer, surveyor or contractor needs access and office hours do not align, a negotiator has to be present. That is a viewing, a valuation call or a prospecting session that does not happen.
Without a formal tracking system, keys passed between contractors, surveyors and buyers create disputes about who had what, when. The liability sits with the agency.
Evening viewings, weekend contractor visits and early-morning inspections require either staff presence or a system that works independently. Most agencies have neither.
When a maintenance job is delayed because the contractor cannot get keys until Tuesday afternoon, the landlord calls your office. It is a relationship problem that started as a logistics problem.
KeyNest combines a nationwide physical network with a digital management platform. Keys are stored at a local KeyNest Point - a participating shop or petrol station - and accessed by authorised parties via a unique code, with a timestamped signature on every exchange.
Over 7,000 KeyNest Points in shops, petrol stations, coffee shops and newsagents across the UK and 800 cities globally. Your keys are accessible to anyone you authorise, 24 hours a day, without staff involvement.
Each authorised person gets a unique one-time or time-limited code. When they collect the key, they sign digitally with a timestamp. You see the event in your dashboard immediately.
See where every key is, who has it and when it was collected from your office or remote dashboard. Overdue keys trigger automatic reminders to the holder.
KeyNest connects with major estate agency software to log key events against the relevant property record. No manual entry, full audit trail in your CRM.
When a key is collected or returned, you and the authorising agent receive instant notifications. No need to chase contractors for confirmation.
Agencies with high key volume can arrange dedicated storage at their nearest KeyNest Points. Custom branding available for high-volume accounts.
KeyNest is one of the fastest setups in proptech. Most agencies are using the network within 24 hours of account creation.
Sign up online. Your agency dashboard is live immediately. No technical setup required.
Use the interactive map to see which shops, petrol stations and outlets nearest to your office and managed properties are KeyNest Points.
Drop the key at your chosen KeyNest Point. Staff log it in the app with a photo. It is immediately available for authorised collection.
From your dashboard, generate a unique code for a contractor, photographer or tenant. Set the collection window. They go directly to the KeyNest Point without involving your office.
All collections and returns are logged with timestamps in your dashboard. Keys are returned to the same point or to your office at your instruction.
KeyNest is a Kerfuffle-rated supplier. Members get more than a standard trial - you get a commercial conversation with your Kerfuffle account manager in the loop before you commit to anything.
Standard route
Off-the-shelf pricing
Your terms, reviewed before you sign
Pricing and onboarding scope are agreed per agency. Book a demo and the team will scope it live - with your Kerfuffle AM in the room.
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A walkthrough of KeyNest's platform followed by live Q&A for estate and lettings professionals.
A practical walkthrough of KeyNest's platform, covering the features your estate and lettings team will use every day. Followed by live Q&A.
KeyNest was founded in 2016 and has grown to over 70,000 clients across more than 800 cities globally. Originally built around the Airbnb property management sector, the platform has expanded to serve estate and lettings agencies as a primary use case. The network of 7,000+ UK exchange points makes remote key management practical for agents of any size, in any location. Five million guests and property visitors have checked in using KeyNest since launch.
PropTech That Pays Back is a Kerfuffle initiative that rewards estate agents with kredits when they actually use the tools they invest in. See which suppliers are enrolled, see what other agents are saying, and start earning back on the proptech you already pay for.
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