K Compare The PropTech
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Compliance sorted. Fall-throughs down. Sales that complete faster. mio is the sales management hub that handles CPR compliance, upfront information and chain progression in one platform.

mio is a low-cost, easy-to-use digital platform for estate agents covering everything from CPR compliance and upfront material information through to chain view sales progression and AML checks. One login, one platform, less chasing - more completions.

CPR
CPR
Consumer Protection Regulations compliance
Chain
Chain
Real-time sales progression
AML
AML
Digital ID and anti-money laundering
Reapit
Reapit
CRM integration included
The compliance and fall-through problem

Upfront material information is now a legal requirement. Sales progression is still mostly manual. And fall-throughs are costing your agency money every month.

Consumer Protection Regulations now require estate agents to have upfront material information on every listing. Sales progression done by phone and email creates avoidable delays. AML checks handled manually create compliance risk. mio addresses all three in one affordable platform.

We are not yet CPR compliant on upfront material information.

mio's Digital Sellers Information Pack captures the upfront material information required by the Consumer Protection Regulations at instruction stage - keeping your agency compliant and your listings correct from day one.

Our sales take months to exchange and we lose too many at the final hurdle.

mio's chain view sales progression software shows every party in the chain, what each is waiting for and the earliest possible exchange date - with automated milestone updates replacing manual chasing.

We are doing AML checks but the process is slow and paper-based.

mio integrates Thirdfort's digital ID and AML checks - fast, digital, HMRC-compliant and triggered directly from the platform without separate logins or systems.

Our vendors and buyers do not know where their transaction is and they keep calling us.

The mio Consumer app gives vendors and buyers real-time visibility of their transaction - what is done, what is outstanding and what comes next. Fewer calls to your office, better client experience.

How mio works

Six capabilities that make the difference for your agency.

Every module is built to solve a specific operational challenge - and they work together as a single platform your team can rely on every day.

1

Digital Sellers Information Pack

A guided questionnaire that collects the upfront material information required by the Consumer Protection Regulations - title information, material facts, tenure data - at instruction stage. CPR compliant from day one.

2

Land Registry and Local Authority data

Instant access to Land Registry title register, registered ownership, council tax band, tenure data and local search turnaround times - presented to vendors and agents at instruction to identify issues early.

3

Chain view sales progression

A visual, real-time chain view showing every party and property in the transaction - with automated milestone updates, intelligent task lists, notes and pipeline forecasting tools.

4

Thirdfort digital ID and AML

Secure digital ID verification and AML checks via Thirdfort integration - triggered directly from mio, HMRC-compliant and completed by the client on their phone.

5

Consumer app

Vendors, buyers and tenants receive access to the mio app - showing their transaction status, outstanding items, key milestones and an in-app chat function for direct messaging with the agent.

6

Reapit CRM integration

For Reapit users, mio syncs automatically - property data flows in, sales progression notes are transferred back to the Reapit account on completion. No double-entry.

Your journey with mio

From first conversation to measurable results - five steps.

The path from introduction to live operation is designed to be as fast and frictionless as possible.

1

Set up mio

Low-cost, easy to introduce. mio is designed for fast onboarding - most agents are operational within a day of setup.

2

Take the instruction with CPR compliance

At instruction, the vendor completes the Digital Sellers Information Pack - gathering upfront material information before the property goes to market.

3

Issue the AML checks

Thirdfort ID and AML checks are triggered from the platform at the point of offer acceptance - digital, fast and fully HMRC-compliant.

4

Manage progression with chain view

The chain view gives you real-time visibility of every party and every milestone. Automated updates mean less chasing; intelligent task lists mean nothing is missed.

5

Complete with full audit trail

Vendor and buyer have been kept informed throughout via the mio app. Notes sync back to Reapit. The transaction completes with a full digital audit trail.

The Kerfuffle member offer

Kerfuffle members get access to commercial terms that are not available off the shelf.

mio is featured on Compare The PropTech as part of the Kerfuffle partner programme. Members get more than a standard trial - you get a commercial conversation with your Kerfuffle account manager before you commit to anything.

What Kerfuffle members get

  • Priority onboarding for Kerfuffle members
  • Member-only terms reviewed by your AM
  • Reapit integration included in setup
  • Full CPR compliance configuration
  • Kerfuffle AM in the commercial conversation
Kerfuffle member route

Standard route

Off-the-shelf terms

Your terms, reviewed before you sign

Bespoke deal
Scoped to your agency's specific needs

Commercial terms, onboarding scope and pricing are agreed directly. Book through this page and your Kerfuffle account manager will be in the conversation before anything is signed.

More on Kerfuffle

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mio's full Kerfuffle profile has 8 verified agent reviews, ratings and profile details. Open in a new tab - your spot on this page is saved.

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Book a conversation

Talk to the Kerfuffle team about mio and what Kerfuffle members get.

A 15-minute Zoom with the Kerfuffle team covers the member offer, your agency's specific needs, and whether mio is the right fit - before you commit to anything.

15 minutes with Kerfuffle - on mio

Walk through the member offer, ask your questions, and understand how mio compares to what you currently use. Your Kerfuffle account manager will be on the call.

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Sales manager, independent estate agency
Verified Kerfuffle review CPR compliance was something we knew we needed to address and kept delaying. mio made it straightforward - the Sellers Information Pack is easy for vendors to complete and the chain view has significantly reduced the amount of time our team spends chasing solicitors.
Frequently asked questions

What agents ask before they get started with mio.

What is CPR compliance and why do estate agents need it?
Consumer Protection Regulations require estate agents to ensure that all material information about a property is disclosed upfront - before and during marketing. mio's Digital Sellers Information Pack captures this information at instruction stage, keeping your agency compliant and reducing the risk of late-stage withdrawals driven by information surprises.
What is the chain view and how does it work?
The chain view is a visual, real-time display of every party and property in the transaction chain - showing what each party is waiting for, automated milestone updates as progress is made, and the earliest possible exchange date. It replaces the manual chasing that consumes a significant portion of a sales progressor's working day.
Does mio integrate with Reapit?
Yes - mio has a direct Reapit integration. Property data flows from Reapit into mio automatically. When a transaction completes, sales progression notes are transferred back to the Reapit account. No manual data entry.
What does the AML and ID check do?
mio integrates Thirdfort's digital ID verification and anti-money laundering check. The client completes the check on their phone - it is HMRC-compliant, fast and triggered directly from the mio platform.
What does the mio Consumer app do?
The app gives vendors, buyers and tenants real-time visibility of their transaction - what is done, what is outstanding and what comes next. In-app chat messaging with the agent is included. Fewer calls, better client experience.
How do Kerfuffle members access the deal?
Book through this page and mention Kerfuffle or Compare The PropTech. Your AM will be in the commercial conversation before you commit.
About mio

mio: the background behind the reviews.

mio was designed in direct response to the problems that cause UK property transactions to take too long and fall through too often: missing upfront information, manual sales progression, slow AML processes and clients left in the dark. The platform brings together CPR compliance, chain view progression, digital AML and a consumer-facing app in one affordable system. The Reapit integration makes it a natural fit for the large portion of the UK estate agency market that runs on Reapit.

8
Kerfuffle agent reviews
5.0
Average Kerfuffle rating
#264
Kerfuffle ranking
PropTech That Pays

PropTech That Pays Back - see if mio qualifies.

PropTech That Pays Back is a Kerfuffle initiative that rewards estate agents with kredits when they actively use the tools they invest in. Check whether mio participates and see what other agents say about getting value from it.

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