Muuvo is the utility management platform built specifically for letting agents - automating utility registrations, council tax notifications and broadband setup at every tenancy changeover. Founded by Jamie Parks, who created Tenant Shop in 2008, Muuvo brings next-generation automation to the move services sector. Save your team hours every week. Give tenants a smoother move-in experience. Do both without lifting a finger.
For every tenancy changeover, someone in your office coordinates utility notifications, council tax changes and broadband setup. Multiply that by your managed portfolio and the admin never ends.
Calling utility providers, logging meter readings, notifying councils of occupancy changes and chasing broadband providers - these tasks take between one and three hours per tenancy changeover across a typical lettings team.
When utility changeovers fall through the gap, new tenants call your office the day they move in. The property management team spends the first week of every tenancy resolving issues that should not exist.
When a property is vacant, utilities still need managing. Void periods that drag because of slow utility changeovers cost landlords money and erode your managed portfolio retention.
Without a documented record of every utility notification, your agency has no evidence of what was communicated and when. In a dispute, that gap is yours to fill.
Muuvo connects to your letting agency platform and triggers automated workflows at tenancy changeover - notifying utility providers, council tax departments and broadband suppliers without manual intervention from your team.
At every tenancy changeover, Muuvo automatically notifies gas, electricity and water providers with the correct meter readings, occupant details and tenancy dates. No manual calls, no duplicate entry.
Muuvo notifies local councils of occupancy changes at the start and end of every tenancy. The notification record is stored for every property - compliance evidence available on demand.
Muuvo connects tenants with broadband options at move-in, with commissions returned to the agency or passed to the tenant as a welcome incentive. Faster broadband activation, better move-in experience.
Muuvo connects to your property management system so tenancy changeover events trigger workflows automatically. No manual start, no data re-entry, no missed changeovers.
Tenants manage their utility setup and services through a branded portal. Your agency looks after the whole move-in experience, not just the keys.
A full log of every utility notification, council tax change and broadband setup is available in your dashboard. Your compliance record is built automatically as you work.
Muuvo connects to your existing property management system. Most lettings teams are processing changeovers automatically within two weeks of implementation.
Muuvo's team connects the platform to your property management system. Tenancy start and end events automatically trigger the changeover workflow.
Your utility notification preferences are configured. Meter reading sources, default providers and notification templates are set up for your portfolio.
The tenant self-service portal is branded to your agency. Tenants see your name and contact details throughout the move-in experience.
Your property management team gets a walkthrough of the Muuvo dashboard. The automation runs in the background - the training focuses on the exception handling when something needs a human touch.
Changeovers start processing automatically. Your dashboard shows the status of every active changeover and flags anything that requires manual intervention.
Muuvo is a Kerfuffle-rated supplier. Members get more than a standard trial - you get a commercial conversation with your Kerfuffle account manager in the loop before you commit to anything.
Standard route
Off-the-shelf pricing
Your terms, reviewed before you sign
Pricing and onboarding scope are agreed per agency. Book a demo and the team will scope it live - with your Kerfuffle AM in the room.
Muuvo's full Kerfuffle profile has 7 verified agent reviews, ratings, awards history and more. Open in a new tab - your spot on this page is saved.
Already a Kerfuffle member? Write a review of Muuvo →
A walkthrough of Muuvo's platform followed by live Q&A for estate and lettings professionals.
A practical walkthrough of Muuvo's platform, covering the features your estate and lettings team will use every day. Followed by live Q&A.
Muuvo was founded by Jamie Parks - the same person who created Tenant Shop in 2008, which became the UK's leading tenancy services network before Parks sold it and launched Muuvo as the next evolution of the concept. Muuvo takes a software-first approach to utility management, built on intelligent automation rather than a contact centre model. In 2025, Muuvo was selected to power Tenant Shop's agent network of 700+ letting agencies, representing one of the most significant technology integrations in the tenancy services sector.
PropTech That Pays Back is a Kerfuffle initiative that rewards estate agents with kredits when they actually use the tools they invest in. See which suppliers are enrolled, see what other agents are saying, and start earning back on the proptech you already pay for.
Book a demo and see the member offer available exclusively to Kerfuffle agents.
Want to talk through how this would work for your team?
Grab fifteen minutes with the Kerfuffle team. We will walk you through the member offer, answer your questions, and figure out the best fit for your branch.
Book a Zoom with Kerfuffle →