No Letting Go runs the UK's largest network of specialist property inventory clerks - 90+ offices, 400+ specialists available across the whole country. Whether you outsource inventories entirely or manage them in-house with Kaptur, you get professional reports built to survive a deposit dispute.
Lettings teams that rely on a patchwork of local freelance inventory clerks face the same recurring problems: inconsistent report quality, gaps in regional coverage and audit trails that vary depending on who did the inspection. When a deposit dispute lands at an adjudicator, that inconsistency is what tenants exploit.
Coverage gaps are the most common reason lettings teams switch to a managed service. No Letting Go's 90+ offices mean every property in your portfolio has a local specialist assigned.
Reports that lack consistent structure, clear photography and a delivery chain are routinely rejected by deposit scheme adjudicators. No Letting Go's reports are built to the standard that UK deposit schemes require.
Kaptur is No Letting Go's cloud-based platform for agents who prefer to run their own inventory workflow. It gives you booking, report templates, audit trail and job tracking in one place.
Without a centralised system, property managers waste time chasing availability and delivery across multiple properties. No Letting Go's portal shows live status on every job, in every branch, in one view.
Whether you outsource everything, run in-house with Kaptur or use a hybrid model, No Letting Go adapts to how your lettings team works.
Book any inspection through the portal and a local specialist handles everything. The completed report comes back to your dashboard without your team managing delivery.
Cloud-based job creation, clerk assignment, report templates, delivery tracking and audit trail for lettings teams who prefer to manage inventory internally.
Every booking, job status update and completed report is accessible through the portal at any time. No phone calls, no manual tracking.
Every report carries a timestamped delivery chain - who was sent it, when and whether they acknowledged it. The documentation deposit scheme adjudicators need.
Clerks trained to complete HHSRS health and safety assessments, electrical visual inspections, void reports and property information questionnaires as well as standard inventories.
A single view of all outstanding and completed jobs across every branch, every property and every clerk - with KPI reporting built in.
Most agencies are up and running quickly. Here is how it typically goes.
Your lettings team is onboarded to the portal with branch structure, property addresses and any bespoke report templates your agency uses.
You book your first inspections through the portal. A local specialist is assigned and delivers the report through the platform.
The completed report is sent to landlord and tenant with full delivery confirmation and signature request. The audit trail is created automatically.
Your office sees the status of every booked inspection in real time. No chasing clerks, no manual confirmation.
Your Kerfuffle AM and No Letting Go account manager stay in contact as your portfolio grows. Capacity scales with you.
As a supplier on Kerfuffle and Compare The PropTech, No Letting Go Inventory Management works with your Kerfuffle account manager to ensure members get the best possible commercial terms before anything is signed.
Standard route
Off-the-shelf pricing
Your terms, reviewed before you sign
Commercial terms, scope and onboarding timeline are agreed per agency. Book a call and the team will scope it live - with your Kerfuffle AM in the room.
No Letting Go's Kerfuffle profile has 165 verified agent reviews at 4.9 stars. Read what lettings managers and compliance teams say about service quality, clerk consistency and dispute support before you make a decision.
Already a Kerfuffle member? Write a review of No Letting Go Inventory Management →
A walkthrough of the No Letting Go booking portal, the Kaptur in-house platform and a live example of the audit trail a deposit scheme adjudicator actually receives.
A walkthrough of the No Letting Go booking portal, the Kaptur in-house platform and a live example of the audit trail a deposit scheme adjudicator actually receives.
Founded in 2006, No Letting Go set out to solve the national inventory coverage problem for letting agents. Eighteen years later it operates the UK's largest dedicated property inventory network - 90+ offices, 400+ trained specialists and a technology platform that gives lettings teams real-time visibility of every job. Kaptur extends the same audit-grade standards to agents who prefer in-house management.
A small group of suppliers on Compare The PropTech participate in PropTech That Pays Back - a Kerfuffle programme that rewards estate agents with kredits when they actively use the tools they invest in. See which suppliers are participating, what agents are saying, and how to start earning back on your subscriptions.
Kerfuffle members get member-only commercial terms, prioritised onboarding and a named account manager throughout. Book a Zoom with the Kerfuffle team to talk through the options.
Want to talk through how this would work for your team?
Grab fifteen minutes with the Kerfuffle team. We will walk you through the member offer, answer your questions, and figure out the best fit for your agency.
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