The UK's first end-to-end property transaction platform. OneDome puts your buyer, their conveyancer, their mortgage broker, and you in one joined-up system with a shared task list, online document signing, real-time progress visibility, and a completion guarantee that protects buyers from the cost of a fall-through. Fewer stalled transactions. Faster completions. A fee that is less likely to disappear.
When a sale falls through, the impact lands everywhere - on the buyer who loses their legal fees, on the vendor who goes back to market, and on your agency whose fee evaporates with the deal. The core problem is that everyone involved in the transaction - agent, conveyancer, mortgage broker, buyer, seller - is working from a different system with no shared view of progress. OneDome solves that.
Your buyer calls to ask for an update. You call the conveyancer. The conveyancer is waiting on the solicitor on the other side. Nobody has a clear, real-time view of what has been done, what is outstanding, and where the delay is sitting. Every chasing call wastes your team's time and damages the client relationship.
A buyer who loses £2,700 in legal fees and mortgage arrangement costs when a chain collapses does not forget the experience - and they associate it with you, even when the cause was entirely outside your control. Fall-through rates have remained stubbornly high for years because the underlying fragmentation of the process has never been fixed.
Printing, signing, scanning, and posting documents at multiple stages of a conveyancing chain is still the experience for many buyers and sellers. Every manual step adds days. Every delay increases the risk that something changes - a buyer's circumstances, a lender's criteria, a vendor's plans - before you reach exchange.
Recommending a conveyancer to your buyer without being able to see how the case is progressing is a risk to your client relationship. If the conveyancing is slow, the buyer assumes you gave them a bad recommendation. OneDome gives you visibility into the transaction without you having to become a conveyancing firm.
OneDome connects the estate agent, the buyer, the conveyancer, and the mortgage broker in a single online platform with a shared task list, real-time progress tracking, online document signing, and a financial guarantee that protects buyers if the deal falls through. It is designed to make completions happen faster and more consistently - with less chasing from your team.
Every party - agent, buyer, conveyancer, mortgage broker - sees a live task list showing exactly what has been completed, what is outstanding, and who is responsible for the next step. No more chasing calls to establish where the hold-up is. The bottleneck is visible to everyone, which means it gets resolved faster.
Buyers can message their estate agent, conveyancer, and mortgage broker directly through the OneDome platform - without needing separate email chains, phone calls, or office visits. Communication is centralised, documented, and visible to the right parties. Your team drastically reduces the volume of progress-chasing calls they receive from clients.
Documents are signed online through OneDome's partnership with DocuSign. Buyers and sellers complete documents from home without printing, signing, scanning, or posting. Each signing step is completed faster, the audit trail is cleaner, and the delays associated with physical document handling are removed from the chain.
OneDome connects buyers with vetted mortgage advisers and legal professionals who work on a no-sale, no-fee basis. This reduces the financial risk to buyers and aligns the incentives of every professional in the chain with completion - everyone is working towards the same outcome.
If a transaction fails for any reason when using OneDome, the platform covers buyer costs up to £2,250 - including mortgage advice fees, legal expenses, disbursements, and surveyor fees. This removes the financial penalty from buyers when a deal collapses through no fault of their own, making OneDome transactions a more compelling offer at the point of sale.
Each transaction has access to a dedicated OneDome Property Moving Assistant who helps progress the case and coordinates between parties. Buyers and sellers have a named person to contact for support, reducing the reliance on your office for queries that are not directly your responsibility to answer.
No disruption to your existing workflow. OneDome sits alongside your current process and adds the coordination layer that the traditional property transaction is missing.
Once a sale is agreed, your buyer receives an invitation to join the transaction on OneDome. They set up their account and are connected to the shared platform where the entire transaction will progress. The task list begins from day one.
The buyer selects or is connected to their conveyancer and mortgage adviser through OneDome. All parties are now visible to each other and sharing the same task list. Communication happens in the platform - not across disconnected email chains.
As documents are required at each stage, buyers and sellers receive them in the platform and sign online via DocuSign. No delays waiting for postal returns. No physical document management for your team. Each completed document advances the task list automatically.
Throughout the transaction, every party sees the current status without needing to chase for updates. When something stalls, it is visible immediately - and the responsible party can be prompted without a phone call. Faster identification of delays means faster resolution.
Transactions progressed through OneDome complete faster and with fewer fall-throughs than the industry average, because every delay is visible and every party is accountable. Your fee is protected. Your buyer and vendor have a better experience. Your recommendation of OneDome becomes part of what makes your agency worth instructing.
OneDome works with agencies of all sizes. Kerfuffle and Compare The PropTech members get a named contact, a tailored walkthrough of how the platform would work with their current sales process, and commercial terms reviewed by their Kerfuffle AM before signing.
Standard enquiry queue
Generic introduction
Kerfuffle & CTP member route
OneDome pricing and commercial terms depend on your agency's size, transaction volume, and service requirements. Your Kerfuffle AM reviews the proposed terms with you before any commitment - so you understand exactly what OneDome costs your office and what it returns in reduced fall-throughs and faster completions.
A walkthrough of the OneDome platform: the shared task list, the online messaging, the DocuSign document flow, the completion guarantee, and the Property Moving Assistant service - followed by a live Q&A with the OneDome team.
See exactly how OneDome connects everyone in your next sale - buyer, conveyancer, mortgage broker, and your office - in one platform. Bring a recent fall-through as a reference point and the OneDome team will show you where the process would have been different and how the guarantee would have protected your buyer's costs.
OneDome was built by people who experienced the broken UK property transaction process first-hand and decided to fix it rather than work around it. The result is the UK's first end-to-end transaction platform - named Most Innovative Company of the Year in 2021 and recognised for its digital product in the property industry.
PropTech That Pays Back is the Kerfuffle initiative that rewards estate agents with kredits when they actually use what they have bought - not just when they sign the contract. OneDome is not currently on the platform. If you would like to see OneDome added and be included in the rollout, register your interest below.
Kerfuffle members get a prioritised introduction to OneDome, a named account manager, and commercial terms reviewed before they commit. This is the shortest path to giving your buyers a joined-up transaction and closing more of your agreed sales.
Want to talk through how this would work for your team?
Grab fifteen minutes with the Kerfuffle team. We will walk you through the member offer, answer your questions, and figure out whether OneDome is the right fit for your current transaction volume and process.
Book a quick Zoom to discuss options →