A branded agency wins the instruction before the valuation. An unbranded one wins it on the sixth call back.
OneDome is the UK's first end-to-end property transaction platform, connecting buyers, sellers, estate agents, conveyancers and mortgage advisers in a single digital environment. Real-time progress tracking, online document signing and a dedicated Property Moving Assistant reduce the communication overhead that slows down and aborts property transactions.
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Property transactions involve multiple parties - buyer, seller, two estate agents, two conveyancers, a mortgage adviser, a surveyor - none of whom share a platform. Communication happens across email, phone and post. Progress is invisible to most parties. Delays compound. Fall-throughs accumulate. Estate agents spend hours chasing updates they cannot access.
Without a shared platform, progress updates require manual contact with each party. Multiply that across every active transaction in your pipeline and chasing becomes a full-time job that produces no new business.
Communication gaps between parties cause delays that are invisible until they have already stalled the transaction. A platform that keeps every party informed and prompts the next action removes these silent delays.
Fall-throughs in the later stages of a transaction represent weeks of work and the full commission lost. Connecting buyers with vetted mortgage advisers and conveyancers at the start of the transaction - and keeping everyone on the same timeline - reduces late fall-through rates.
When sellers cannot see progress, they call their estate agent. When the estate agent cannot see progress either, they call the conveyancer. A shared platform eliminates this cycle by making progress visible to everyone simultaneously.
OneDome connects all parties in a property transaction through a single platform - with real-time progress tracking, online document signing and a dedicated Property Moving Assistant for every transaction.
Every party in the transaction - buyer, seller, estate agents, conveyancer, mortgage adviser - sees the same real-time progress view. Outstanding actions, completed milestones and upcoming steps are visible to everyone with the right access level. No more chaser calls for information that should be shared automatically.
Every OneDome transaction is managed by a dedicated Property Moving Assistant who answers questions, monitors progress, flags delays and coordinates between parties. The Moving Assistant acts as the human glue that holds the transaction together when communication between professionals breaks down.
OneDome connects buyers with vetted mortgage advisers and conveyancers who operate on a no-sale, no-fee basis. This means buyers are not exposed to legal and mortgage costs if the transaction falls through - reducing one of the most common barriers to proceeding.
OneDome has partnered with DocuSign to enable secure online document signing for all parties. Documents are signed from home, from the office or from a mobile device - no printing, no scanning, no posting. Signed documents are stored securely in the platform.
Every OneDome transaction comes with the OneDome Guarantee - free protection insurance covering up to 2,250 GBP for buyers if a purchase falls through. This covers mortgage advice fees, legal expenses, disbursements and surveyor fees - protecting buyers from sunk costs in aborted transactions.
Buyers and sellers can message their estate agent and conveyancer directly through the OneDome platform - reducing email and phone traffic and keeping all communication captured in one auditable record for every transaction.
OneDome connects into the transaction from the moment a sale is agreed. Every subsequent step - mortgage application, conveyancing, document signing, search results - is tracked and visible to all parties.
When a sale is agreed, the transaction is set up on the OneDome platform. The buyer and seller are invited to create accounts and the estate agents, conveyancers and mortgage advisers involved are connected to the transaction.
The buyer selects from OneDome's panel of vetted mortgage advisers and conveyancers, or their own existing professionals are connected to the platform. All parties now share a transaction dashboard.
As each stage of the transaction progresses - mortgage application submitted, survey instructed, searches ordered, enquiries raised and responded to - the platform updates in real time. Every party sees the same picture without chasing for it.
Required documents are sent through the platform for electronic signature via DocuSign. Signed documents are returned and stored automatically - no printing, no scanning, no delays waiting for post.
At completion, all transaction records are stored in the OneDome platform. The Property Moving Assistant remains available throughout and after completion for any queries. The OneDome Guarantee provides protection if the transaction falls through at any stage.
OneDome is listed on Kerfuffle with 2 reviews at 5.0 stars. Members can access the full profile and explore how the platform could reduce fall-throughs and chasing time in their transaction pipeline.
OneDome's commercial model for estate agents is discussed directly with the team. Contact OneDome through the Kerfuffle network for a demonstration and commercial conversation specific to your agency's transaction volume.
OneDome's Kerfuffle profile (2 reviews, 5.0 stars) and contact details are on the Kerfuffle profile - open in a new tab.
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A short call with the Kerfuffle team will help you understand the supplier's fit for your business and how to access any member terms on offer.
A walkthrough of the OneDome platform covering the shared transaction dashboard, Property Moving Assistant, DocuSign integration and OneDome Guarantee. The team will show how it connects to your existing estate agency workflow.
Book a Zoom with KerfuffleOneDome was built to solve one of UK residential property's most persistent problems: the transaction process is fragmented, communication is poor and the result is delays, fall-throughs and wasted professional time. The platform connects buyers, sellers, estate agents, conveyancers and mortgage advisers in a single environment with real-time progress visibility, online document signing and a dedicated Property Moving Assistant. OneDome was named Most Innovative Company of the Year 2021 and won Gold for Best Digital Product in the property industry.
PropTech That Pays Back is a Kerfuffle initiative that rewards estate agents with kredits when they actively use the tools they invest in. Browse the full supplier list to see who is on the programme.
OneDome is the UK's first end-to-end property transaction platform. Real-time visibility for every party, online document signing and a dedicated Property Moving Assistant for every sale.
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