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Estate agents need tools that work as hard as they do. Open Box: Since 2001, Open Box Software has been a major multinational supplier of estate agent-related software and services.

Since 2001, Open Box Software has been a major multinational supplier of estate agent-related software and services. Open Box is the ideal option for realistic, innovative, and cost-effective estate...

Cross Sa
Cross Sa
Cross Sales / Additional Income specialist
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Kerfuffle
Kerfuffle-verified reviews
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Member satisfaction rating
The challenge Open Box solves for your agency

The estate agents winning in your area are already using solutions like Open Box.

Since 2001, Open Box Software has been a major multinational supplier of estate agent-related software and services. Estate agents who invest in the right tools win more instructions, retain more clients, and build stronger pipelines than those who do not.

Open Box solves what manual processes cannot

Open Box is the ideal option for realistic, innovative, and cost-effective estate. Estate agents who rely on ad-hoc approaches to cross sales / additional income spend hours on tasks that Open Box handles in minutes.

You cannot scale without the right cross sales / additional income infrastructure

Growing your agency is harder when your cross sales / additional income tools cannot keep pace. Open Box gives you the platform to take on more instructions without proportionally increasing your admin burden.

Your competitors are already using tools your team does not have access to

The gap between agents using modern cross sales / additional income solutions and those still on legacy systems is widening every year. Every month without Open Box is ground your agency is giving up.

Inconsistent processes lead to inconsistent client experiences

When your team handles cross sales / additional income differently across branches or individuals, the client experience suffers. Open Box standardises the process so every client gets the same quality of service.

How Open Box works for your agency

Six capabilities that transform how your agency handles cross sales / additional income.

Open Box combines ease of use with the depth of features estate agents actually need. Here is what it delivers for your team from day one.

1

Since 2001, Open Box Software has been a major

Since 2001, Open Box Software has been a major multinational supplier of estate agent-related software and services. Open Box makes this accessible for every estate agent on your team, reducing manual effort and improving consistency.

2

Open Box is the ideal option for realistic

Open Box is the ideal option for realistic, innovative, and cost-effective estate. Open Box makes this accessible for every estate agent on your team, reducing manual effort and improving consistency.

3

Commission tracking

Clear reporting on referral income by agent, branch, and service type.

4

Client communication

Automated client communications at the right points in the transaction to present additional services naturally.

5

Compliance support

Guidance on disclosure obligations and HMRC requirements for estate agency referral income.

6

Performance analytics

Data on conversion rates, referral volumes, and income per instruction to optimise your cross-sale strategy.

Getting started with Open Box

From sign-up to live in your agency — five simple steps.

Open Box is designed to slot into your existing workflow quickly, with minimal disruption to your team.

1

Book an intro call

Start with a quick call through Kerfuffle. Your account manager will introduce you to Open Box and explain what the member offer looks like for your agency size and structure.

2

Platform demo

See Open Box in action with a walkthrough tailored to your agency. Ask questions about the features that matter most to your team before committing to anything.

3

Agree terms

Your Kerfuffle account manager reviews the commercial terms with you. Members consistently get better pricing and conditions than going to Open Box direct.

4

Onboarding and setup

Open Box's team handles the initial setup and data migration. Your team gets training so everyone is confident before going live.

5

Go live and grow

Your agency is live on Open Box. The support team is available for questions, and your account manager checks in to ensure you are getting full value from the platform.

The Kerfuffle member offer

Kerfuffle members unlock an exclusive deal with Open Box.

Open Box is on Kerfuffle and Compare The PropTech. Members get more than a free trial - they get a direct commercial conversation with your Kerfuffle account manager in the loop.

What Kerfuffle members get

  • Exclusive Kerfuffle member terms with Open Box
  • Priority onboarding and dedicated account support
  • Commercial terms reviewed by your Kerfuffle account manager
  • Free trial or demo arranged through Kerfuffle
Kerfuffle member route

Standard route

Off-the-shelf pricing

Your terms, reviewed before you sign

Member pricing
Better than off-the-shelf — reviewed by Kerfuffle

Open Box pricing is agreed directly with your Kerfuffle account manager before any commitment. Members consistently get better terms than going direct.

More on Kerfuffle

Dig into the data before you book a demo.

Open Box's full Kerfuffle profile has verified agent reviews, awards history, and case studies. Open in a new tab.

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Verified agent reviews
Real agents, real ratings →
Awards & recognition
Kerfuffle recognition →
Full Kerfuffle profile
Overview, deals, news →

Already a Kerfuffle member? Write a review of Open Box →

Live demo - open to all Kerfuffle members

See Open Box in action before you commit to anything.

A demo with Open Box is the fastest way to see whether it fits your agency. Book through Kerfuffle and your account manager will be part of the conversation to make sure you get the most out of the session.

Book a demo with the Open Box team

A walkthrough of the platform, your questions answered, and the Kerfuffle member offer explained - all in one session.

Visit Open Box to book a demo →
Frequently asked questions

What agents ask before getting started.

What kind of estate agencies use Open Box?
Open Box is used by independent agencies, regional groups, and national networks across the UK. The platform is designed to work for agencies of any size, from a single branch to a multi-branch operation.
How long does it take to get started with Open Box?
Most agencies are live with Open Box within a few weeks of agreeing terms. The onboarding team handles the heavy lifting so your team can focus on instructions.
Does Open Box integrate with our existing systems?
Open Box is built to work alongside the CRM, portals, and back-office systems your agency already uses. Your Kerfuffle account manager can advise on integrations specific to your setup before you commit.
What support is available after we go live?
Open Box provides ongoing support via a dedicated support team. As a Kerfuffle member, your account manager also stays involved to ensure you are getting full value from the platform.
Is there a minimum contract length?
Contract terms vary and are discussed during the commercial negotiation. Kerfuffle members benefit from having their account manager review and advise on terms before signing anything.
How do I access the Kerfuffle member deal with Open Box?
Book a call through the Calendly link on this page and mention you came via Kerfuffle or Compare The PropTech. Your account manager will be included in the introduction and the commercial terms discussion.
About Open Box

Open Box — a cross sales / additional income specialist for UK estate agents.

Since 2001, Open Box Software has been a major multinational supplier of estate agent-related software and services. Open Box is the ideal option for realistic, innovative, and cost-effective estate...

PropTech That Pays

Could Open Box pay you back when you use what you buy?

Kerfuffle's PropTech That Pays Back initiative rewards estate agents with kredits when they actually use the tools they invest in - not just when they sign the contract. Check if Open Box participates and start earning back on your subscription.

Check PropTech That Pays Back → Register your agency →

The best estate agencies already use tools like Open Box. Now it is your turn.

Book a call with the Kerfuffle team and we will walk you through the member offer for Open Box.

Want to talk through how this would work for your team?

Grab fifteen minutes with the Kerfuffle team. We will walk you through the member offer, answer your questions, and figure out the best fit for your agency.

Book a quick Zoom to discuss options →