Progresa is dedicated sales progression support for estate agents who want their transactions handled properly. From welcome call to exchange, Progresa becomes an extension of your team - handling chain checks, solicitor liaison, problem-solving and keeping all parties aligned. Plus structured training for agents who want to sharpen their in-house progression capability.
Estate agents are brilliant at winning instructions and negotiating offers. Sales progression is a different skill - it requires persistence, relationship management with solicitors, and the discipline to maintain consistent communication across a chain. When it is done reactively or inconsistently, transactions take longer and more fall through.
Progresa takes the progression administration entirely off your negotiators - welcome calls, chain checks, solicitor chasing, client updates - so your team can focus on winning the next instruction.
Progresa's proactive approach identifies chain issues early - before they become fall-through risks. Early intervention and clear solicitor communication prevents the late-stage collapses that damage revenue and reputation.
Progresa provides regular, structured client updates throughout the transaction. Vendors and buyers know where they are, what is outstanding and what comes next - reducing the frustration that damages NPS and referrals.
Progresa's training programme covers communication style and frequency, building trust with clients and solicitors, managing chains effectively and handling challenges like survey issues or delays. Available online or in person.
Every module is built to solve a specific operational challenge - and they work together as a single platform your team can rely on every day.
A professional first contact with vendor and buyer at the point of offer acceptance - setting expectations, introducing the process and building the relationship that makes communication easier throughout.
Regular, proactive contact with all solicitors in the chain - identifying what is outstanding, what is blocking progress and what needs to be chased. Not reactive follow-up but structured, scheduled management.
When survey issues, financing delays, title complications or chain collapse risks emerge, Progresa identifies them early and takes ownership of resolving them - keeping the transaction moving.
Structured updates to vendor and buyer throughout the transaction - what has been done, what is outstanding and what the next steps are. Communication that builds confidence and reduces churn.
Pipeline visibility for your agency - which transactions are progressing well, which are at risk, and what the expected completion pipeline looks like in the coming weeks.
Structured training for your in-house team: communication style and frequency with clients and solicitors, managing chains effectively, handling survey challenges and delays, and building the confidence to progress transactions with authority.
The path from introduction to live operation is designed to be as fast and frictionless as possible.
At the point of offer acceptance, the transaction is handed to Progresa. Welcome calls are made to vendor and buyer on day one.
Chain checks, solicitor liaison and issue identification begin immediately. Your team is updated; the client experience is professionally managed.
Blockers are identified early and resolved before they become fall-through risks. Solicitors are chased to schedule; issues are escalated and managed.
Regular structured updates keep vendor and buyer informed throughout. In-app communication and direct contact managed by Progresa.
The transaction progresses to exchange and completion with a full record of the progression process, the issues resolved and the client communications made.
Progresa is featured on Compare The PropTech as part of the Kerfuffle partner programme. Members get more than a standard trial - you get a commercial conversation with your Kerfuffle account manager before you commit to anything.
Standard route
Off-the-shelf terms
Your terms, reviewed before you sign
Commercial terms, onboarding scope and pricing are agreed directly. Book through this page and your Kerfuffle account manager will be in the conversation before anything is signed.
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A 15-minute Zoom with the Kerfuffle team covers the member offer, your agency's specific needs, and whether Progresa is the right fit - before you commit to anything.
Walk through the member offer, ask your questions, and understand how Progresa compares to what you currently use. Your Kerfuffle account manager will be on the call.
Book a Zoom with Kerfuffle →“Agency owner, North of EnglandVerified Kerfuffle review Our fall-through rate dropped noticeably in the first quarter of using Progresa. The welcome calls, the proactive chain checking, the early identification of issues - it is everything our in-house progression should have been doing but was never consistent enough to deliver.
Progresa was built to address one of the most consistent frustrations in UK estate agency: transactions that take too long, fall through unnecessarily or leave clients feeling ignored. Founded by Laura Harvey, Progresa provides high-level sales progression support - proactive, responsive and completely on it from welcome call to completion. Their training programme gives in-house teams the skills to strengthen their own progression capability, and their outsourced service gives agencies the option to remove the burden entirely.
PropTech That Pays Back is a Kerfuffle initiative that rewards estate agents with kredits when they actively use the tools they invest in. Check whether Progresa participates and see what other agents say about getting value from it.
Book a 15-minute Zoom with the Kerfuffle team. We will walk you through the member offer, answer your questions and make sure it is the right fit before you commit to anything.
Want to talk through how this would work for your team?
Grab fifteen minutes with the Kerfuffle team. We will walk you through the member offer, answer your questions, and figure out the best fit for your agency.
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