K Compare The PropTech
Deal-progression supplier

Where this supplier protects your sales pipeline between offer and exchange — what to look for.

Every fall-through is a marketing budget you spent twice. Good progression is cheaper than the second campaign.
Propoly logo K5.0 - GOLD RATED ON KERFUFFLE
Propertymark Industry Supplier
Kerfuffle & Compare The PropTech Partner

Your lettings team is spending hours on pre-tenancy admin that should take minutes. Propoly automates the entire journey from offer to move-in - referencing, ASTs, compliance, payments and landlord reporting - so your team focuses on winning instructions, not chasing paperwork.

Award-winning tenancy progression software voted Best in Sector at The ESTAS and rated 5.0 on Kerfuffle by 24 letting agencies. Propoly handles the complete pre-tenancy workflow in a single platform: digital offers, open-banking referencing, instantly generated tenancy agreements, landlord portals, compliance automation and integrated rent protection.

5.0
5.0 on Kerfuffle
Gold-rated by 24 letting agencies
Est.
Best in Sector
Voted Best in Sector at The ESTAS
AST
Instant ASTs
Pre-populated tenancy agreements generated in minutes
R2B
Renters' Rights ready
Auto-equipped for new regulations
Get the member offer → Book a Propoly demo See how it works
The tenancy progression problem

UK letting agents spend more time chasing pre-tenancy paperwork than they do finding new landlords or filling properties.

The average pre-tenancy process for a UK letting agent involves multiple phone calls chasing referencing, emails to tenants asking for the same documents twice, manual generation of tenancy agreements from templates, separate payment tracking for holding deposits and move-in monies, and compliance checks that require someone to remember to do them. Each let costs the agent hours of administrative time that add no value and could be almost entirely automated.

Your team is chasing tenants for information they could submit digitally in minutes

The standard referencing process involves your staff calling tenants to ask for bank statements, employment letters and ID documents - then chasing when they do not arrive. Open-banking referencing through Propoly means tenants can complete a reference in minutes and your team sees the result instantly, without a single chasing call.

Tenancy agreements are generated manually and checked for errors by hand

Most letting agencies still generate ASTs by populating a Word template with property details, tenant names and tenancy terms - then sending them for wet signature or via a separate e-signature tool. Propoly generates a fully pre-populated tenancy agreement from the deal data already in the platform, with your custom options applied, in minutes. No Word template, no manual population, no errors.

Compliance obligations pile up because they rely on someone remembering to check

How to Rent guides. Right to Rent checks. Prescribed Information certificates. Deposit registration. Each compliance obligation requires a staff member to remember it is due, complete it correctly and record it. When compliance is managed through memory and a checklist on a shared drive, things get missed. Propoly automates compliance tasks and updates automatically when regulations change - including for the Renters' Rights Bill.

Landlords have no visibility of their tenancy progression until your team gives them a manual update

Landlords who cannot see what is happening with their property become worried landlords who call your office. Every call a landlord makes asking for an update on their tenancy is a call your team has to answer and a relationship that is slightly more at risk. Propoly gives landlords a dedicated portal where they can see the status of every tenancy, every document and every payment - without your team needing to report to them.

How Propoly works for letting agents

One platform for the entire pre-tenancy journey. Offer accepted to tenants moved in - with minimal manual effort for your team.

Propoly is a single platform that handles everything between offer accepted and move-in day. Tenants apply digitally, references are completed via open banking, ASTs are generated instantly, compliance is automated, landlords have a live portal, and payments are tracked in real time. Your team acts on exceptions rather than driving every step manually.

1

Digital offers and holding deposits

Tenants submit digital offers through Propoly, providing their details online rather than in a branch or over the phone. Holding deposits are collected digitally and tracked in the platform, with automated notifications sent when payment is received. The deal is opened from the digital offer with the tenants' details already populated - no re-entry required.

2

Open-banking referencing

Propoly's instant referencing uses open banking to provide a faster, more accurate tenant reference without the manual document collection that traditional referencing requires. Tenants connect their bank account to provide income verification directly. The reference result is available almost immediately - reducing the referencing stage from days to minutes and protecting against document fraud.

3

Instantly generated tenancy agreements

Once referencing is complete, Propoly generates the tenancy agreement automatically using your custom options and the deal details already in the platform. The AST, guarantor letters, offer letters and prescribed information certificates are all generated in minutes. Tenants sign digitally. No printing, no scanning, no Word templates and no documents stored anywhere except Propoly's secure platform.

4

Automated compliance with Renters' Rights updates

Propoly automates the compliance obligations that letting agents must complete for every tenancy: How to Rent guide delivery, Right to Rent checks, prescribed information, deposit registration and more. When regulations change - as they are with the Renters' Rights Bill - Propoly updates automatically. Your team does not need to track regulatory changes or update compliance checklists manually.

5

Landlord portal with live progress visibility

Every landlord on Propoly gets a dedicated portal showing all their properties, viewing feedback, tenancy document status and payment progress. Landlords can see in real time whether a reference has been completed, whether the AST has been signed and whether move-in monies have been received. Your team is freed from answering progress updates that landlords can now check themselves.

6

Rent protection and ancillary revenue

Propoly includes integrated rent protection, which you can offer to landlords at the click of a button. Landlords who take rent protection have their income secured against tenant default - and your agency earns from the referral. Propoly also integrates with utility switching services through TenantShop, providing another ancillary revenue stream without your team adding another product to manage.

The letting agent journey with Propoly

From offer accepted to tenants moved in - with the entire workflow managed in one place.

Propoly is designed so that the letting agent's role in the pre-tenancy process is to manage exceptions and confirm decisions - not to drive every administrative step. The platform handles the tasks; your team handles the relationships.

1

Tenant submits digital offer and holding deposit

The tenant receives a digital offer link and submits their details online. The holding deposit is collected through Propoly. Your team receives a notification and the deal is opened with tenant details already populated. No branch visit required, no manual data entry for your team.

2

Open-banking reference completed

The tenant completes their reference via open banking from their phone in minutes. Your team sees the result in the platform. For tenancies requiring a guarantor, the guarantor journey runs in parallel through the same digital process. No chasing, no document collection, no delays from traditional referencing providers.

3

AST generated and signed digitally

Propoly generates the tenancy agreement from your custom options and the deal data. Tenants sign digitally. Compliance documents are generated and delivered automatically. Move-in monies are collected through the platform and tracked in real time. Your landlord can see all of this happening in their portal without calling your office.

4

Move-in and beyond - with ongoing compliance handled automatically

Propoly tracks compliance obligations throughout the tenancy - not just at the start. Renewal reminders, regulatory updates and rent review management are automated. When the Renters' Rights Bill comes into effect, Propoly updates your workflows automatically so your team stays compliant without needing to check every tenancy manually.

The Kerfuffle & CTP member offer

Kerfuffle members access Propoly with dedicated support and commercial terms reviewed before they commit.

Propoly is a Propertymark Industry Supplier, voted Best in Sector at The ESTAS and rated 5.0 on Kerfuffle by 24 letting agencies. Kerfuffle and Compare The PropTech members access Propoly through a dedicated route - with your Kerfuffle account manager reviewing the commercial terms and confirming the right implementation path for your agency before you proceed.

What Kerfuffle members get

  • Dedicated Kerfuffle account management throughout
  • Member-only commercial terms reviewed before you commit
  • Propertymark Industry Supplier - verified partner status
  • Full platform: digital offers, referencing, ASTs, compliance, landlord portal
  • Integrated rent protection and ancillary revenue streams
  • Renters' Rights Bill ready - auto-updated for new regulations
  • White-label option with your agency branding
Gold rated - member route

Standard onboarding queue

Generic demo process

Kerfuffle & CTP member route

Direct access
Terms reviewed by your Kerfuffle AM before you commit

Propoly's pricing is configured based on your lettings volume. Your Kerfuffle account manager reviews the commercial terms - including the referencing model, the rent protection revenue share and any white-label requirements - before you commit. Onboarding is quick and the team confirms easy data transfer from your existing system.

Live demo - open to Kerfuffle & CTP members

See Propoly in action - the complete pre-tenancy workflow from digital offer to move-in in one thirty-minute walkthrough.

A walkthrough of the Propoly platform covering digital offers, open-banking referencing, instant AST generation, automated compliance, the landlord portal and the rent protection revenue model - with live Q&A on your current pre-tenancy process and how Propoly fits around it.

Book direct
30 min
1-to-1 with the Propoly team
Via Kerfuffle member route

From offer accepted to move-in in minutes - Propoly for UK letting agents

See the full Propoly workflow: how tenants submit digital offers, how open-banking referencing works in practice, how ASTs are generated and signed digitally, how compliance is automated and how your landlords use their portal. Bring your current pre-tenancy process and monthly lettings volume - the team will confirm what time savings look like for your agency and how the revenue streams from rent protection and utility switching work.

PL
Propoly team
Propoly - Award-winning tenancy progression platform for UK letting agents
Book the demo →
Frequently asked questions

Questions letting agents ask before adopting Propoly.

Does Propoly replace our CRM or does it work alongside it?
Propoly is a tenancy progression platform rather than a full CRM. It is designed to work alongside your existing CRM for the period between offer accepted and move-in. Propoly is ready to integrate with CRM systems and can be white-labelled with your agency branding. The demo call confirms the current integration options for your specific CRM and how data passes between the two platforms.
How does the open-banking referencing work and is it as thorough as traditional referencing?
Propoly's open-banking referencing connects directly to a tenant's bank account to verify income and assess affordability in real time. It is faster than traditional referencing - taking minutes rather than days - and is less susceptible to document fraud because the data comes directly from the bank rather than a document the tenant provides. For tenancies where traditional full referencing is preferred, Propoly also supports standard referencing workflows.
How does Propoly handle the Renters' Rights Bill changes?
Propoly is described as Renters' Rights Bill ready - meaning the platform is built to update automatically as the new legislation takes effect. This includes built-in offer limits, rent review management tools and seamless legal notice submissions. When changes come into force, Propoly updates your compliance workflows automatically rather than requiring your team to update manual checklists or procedures.
Can Propoly be white-labelled with our agency branding?
Yes. Propoly offers a white-label option with your agency logo and brand colours. This means tenants and landlords interact with a platform that carries your agency identity rather than a third-party product. White-label availability and any associated commercial terms are confirmed during the Kerfuffle member route review with your account manager.
How does the rent protection revenue model work?
Propoly includes integrated rent protection that you can offer to landlords at the point of tenancy. When a landlord takes rent protection, the landlord's rental income is insured against tenant default and your agency earns a revenue share from the protection policy. Offering rent protection is as simple as a click in the platform - there is no separate product to manage, no manual referral process and no administrative overhead for your team.
What does onboarding look like and how long does it take?
Propoly is designed for fast onboarding with minimal training required. The team facilitates easy data transfer from your existing system. Most agencies are processing live tenancies through Propoly within days of onboarding. The Kerfuffle member route includes account management from day one so your team has direct support during the initial setup period.
Is Propoly suitable for large multi-branch agencies or only independents?
Propoly is used by single-branch independent letting agencies and larger enterprise operations. The platform is flexible and customisable - features and workflows can be tailored to suit your agency's specific processes. The demo call covers how Propoly scales across branches and what the implementation approach looks like for larger operations.
How do we get started as Kerfuffle members?
Use the member offer button on this page. Your Kerfuffle account manager will connect you with the Propoly team, review the commercial terms - including the referencing model, rent protection revenue share and any white-label requirements - and confirm the implementation path for your agency. Onboarding is quick and the team is highly rated for support throughout the process.
Why letting agents rate Propoly 5.0

Best in Sector at The ESTAS. 5.0 on Kerfuffle. Trusted by letting agencies from single-branch independents to enterprise operations.

Propoly's ratings reflect what agents consistently report: the platform delivers on the promise of automation, the team is responsive when agents need help, and the time savings on pre-tenancy admin are measurable from the first month. Agencies that adopt Propoly typically describe it as one of the most impactful changes they have made to their lettings operation.

5.0
Rating on Kerfuffle from 24 letting agencies
Best
In Sector award at The ESTAS
0
Printing or scanning required - fully digital workflow
Minutes
From offer to tenancy agreement with instant AST generation
Pays You Back - Not Yet On Platform

Propoly is not on PropTech That Pays Back yet.

PropTech That Pays Back is the Kerfuffle initiative that rewards estate agents with kredits when they actually use what they have bought - not just when they sign the contract. Propoly is not on the platform presently. If you would like to see Propoly added and arrange a demo as part of the rollout, register your interest below.

Register your interest in a demo → Browse suppliers that pay back →

Stop spending your lettings team's time on pre-tenancy admin that Propoly can handle automatically.

Kerfuffle members get dedicated account management, commercial terms reviewed before they commit, and the most awarded tenancy progression platform in UK lettings. Best in Sector at The ESTAS and 5.0 on Kerfuffle - this is the platform the industry has already validated.

Claim the member offer → Book a demo

Want to understand how Propoly would fit with your current lettings workflow?

Grab fifteen minutes with the Kerfuffle team. We will walk you through the member offer, confirm the commercial terms, and work out what automating your pre-tenancy process means for your agency's weekly hours.

Book a quick Zoom to discuss options →