Propertymark Industry Supplier

Kerfuffle & Compare The PropTech Partner

Your agents are losing instructions on calls you can't see. Prospector Pro records, scores and syncs every conversation - so you coach on evidence, not gut feel.

Every call your team makes is performance data you're not capturing. Prospector Pro automatically records, summarises and syncs every outbound and inbound call back into your CRM in seconds - no manual notes, no wrap-up time, no missed leads. Agents make up to 35% more calls per day. Managers see exactly where instructions are being won and lost.

35%

Up to 35% more calls

Per day with Click-to-Dial workflow

20%

Up to 20% better

Answer rates with best-time-to-call data

10k+

10,000+ search combos

Find any call in seconds with Call Genius

19 reviews

5-star rated on Kerfuffle

Get the member offer -> Book a Prospector Pro demo See how it works

The call intelligence problem

Your team is making hundreds of calls a week. You have no idea what's being said, what's working, or where instructions are slipping.

Most estate agency managers run their team's prospecting on gut feel and hope. Your negotiators finish a call, type a brief note - or nothing - into the CRM, and move on. The landlord who mentioned they were thinking of selling gets forgotten. The objection your best agent handles perfectly never gets shared with the rest of the team. And every compliance or dispute question is answered from memory, not from a record.

Instructions are slipping through on unanswered calls

The warm landlord you called on a Wednesday afternoon at 2pm - who never picked up - is now listed with a competitor. Best-time-to-call data would have put that call on a Monday morning. But without call intelligence, you're dialling blind and hoping volume covers the gaps.

Your CRM notes are incomplete and inconsistent

Manual note-taking is the weakest link in every lettings and sales operation. Agents forget, abbreviate, or skip notes entirely when they're busy. The result is a CRM full of half-records and dead leads that your team cycles through repeatedly without context or follow-up logic.

You're coaching your team without any evidence

Managers sit in on one call a week hoping to catch something useful. Meanwhile the patterns that are costing you instructions - the common objection nobody knows how to handle, the moment where the pitch loses the landlord - are happening dozens of times a day on calls nobody ever hears.

Compliance and dispute queries are answered from memory

When a landlord disputes what was said on a call, or a regulator queries what assurances were given, your only defence is your agent's recollection. With Prospector Pro, every conversation is encrypted, stored and searchable. What was said, when, by whom - all on record in seconds.

How Prospector Pro works for your office

Six capabilities. One outcome: your team makes more calls, wins more instructions, and you see every detail.

Prospector Pro is not a CRM replacement. It is the AI intelligence layer that sits on top of your existing system - recording, summarising and analysing every call automatically, then pushing the data straight back where it belongs.

Automatic call recording and AI summarisation

Every outbound and inbound call is automatically recorded and summarised. Notes are pushed back into your CRM in seconds - no manual input from your agents. What was said, what was agreed, what needs to happen next - all captured accurately every time.

Click-to-Dial from your CRM

Agents dial directly from Street.co.uk, Reapit or Alto without switching tools. Every call is logged automatically against the right contact. No copy-paste, no missed records. Removing the friction between "I should call this person" and "I just called this person" is what drives the 35% call volume uplift.

AI call scoring and objection detection

Every seller and landlord call is automatically scored. Dynamic scorecards track conversation quality, flag objections the moment they appear, and highlight best practice across your team. Managers see which agents are handling the valuation pitch well and which are dropping the ball - without sitting in on calls.

Call Genius - find any call in seconds

Over 10,000 search filter combinations let you surface any call by type, objection, outcome, date, agent, or even specific words and phrases spoken in the conversation. If it was said on a call, you can find it. Disputes and compliance queries are answered in minutes, not meetings.

Best-time-to-call intelligence

Prospector Pro analyses your call data and surfaces the days and times when your contacts are most likely to pick up. Your team stops dialling at the wrong time and concentrates effort where answer rates are highest - improving pick-up rates by up to 20% across the portfolio.

AI Agent - 24/7 lead re-engagement

The AI Agent works around the clock to revive cold leads from your database - sending personalised follow-up messages based on conversation history, booking viewings, and handling admin tasks. The leads your team forgot about are still converting while your negotiators focus on new instructions.

Integrates with your existing CRM

Street.co.uk Reapit Alto GlueDog WhatsApp

Getting started with Prospector Pro

From setup to your first AI-summarised call - and nothing about your workflow changes.

No new CRM. No new phone system. Prospector Pro connects to what you already use and starts working the same day.

Connect your CRM and phone system

Prospector Pro integrates directly with Street.co.uk, Reapit and Alto. You do not need to change your VOIP provider. Setup takes an afternoon. Your team is live before the end of the day.

Every call is automatically captured

From day one, every outbound and inbound call is recorded, transcribed and summarised by AI. Notes go straight back into your CRM against the right contact. Your agents stay focused on the conversation, not the admin.

Scorecards surface what's working and what isn't

Within days you have call quality data across your whole team. You see which agents are handling objections well, who's missing buying signals, and where the same conversation patterns are costing you instructions. Coaching becomes specific and evidence-based.

Call volume and answer rates climb

Agents who are not spending time on manual notes make more calls. Best-time-to-call data means more of those calls get answered. The compounding effect across a full team is measurable within the first month.

Your database stops leaking leads

Dead leads in your CRM are automatically flagged and re-engaged by the AI Agent. The landlord who went cold six months ago gets a personalised follow-up. Instructions that would have stayed dormant in the database start converting again - with no effort from your team.

The Kerfuffle & CTP member offer

Kerfuffle members get prioritised onboarding, a named account manager, and no onboarding fee - worth £500.

Prospector Pro onboards agencies directly with full setup support. Kerfuffle and Compare The PropTech members skip the queue, get a named contact, and have their onboarding fee waived. Your Kerfuffle AM reviews the commercial terms with you before you sign anything.

What Kerfuffle members get

Prioritised onboarding for Kerfuffle and CTP members
Named Prospector Pro account manager
No onboarding fee - worth £500
Commercial terms reviewed by your Kerfuffle AM before you commit
First refusal on K Con 2026 supplier slots

Member route

Standard onboarding

£500 setup fee

Kerfuffle & CTP member route

Onboarding fee waived

Named AM + terms reviewed before you commit

Propertymark members get no onboarding fees as a headline benefit. Your Kerfuffle AM reviews all commercial terms with you before any commitment is made - pricing, contract length, and integration scope. No pressure, no generic sales process.

Claim the member offer ->

Prospector Pro gives you complete transparent oversight of what your team is doing. You see exactly where each agent is winning and where they're losing instructions - without guesswork, without sitting in on every call.

Prospector Pro - as described by estate agency users AI call intelligence for UK estate agents

Live demo - open to all Kerfuffle & CTP members

See Prospector Pro in action - from call to CRM summary to coaching scorecard, in thirty minutes.

A walkthrough of the full Prospector Pro platform: live call recording, AI summarisation, CRM sync, objection detection, scoring dashboards and the Call Genius search - followed by live Q&A with the team.

From call chaos to call intelligence - Prospector Pro for estate agents

See how Prospector Pro connects to your CRM, what the agent experience looks like during a live call, and how managers see performance data across the full team. Bring your current call volume and the Prospector Pro team will scope your instruction uplift opportunity live on the call.

Prospector Pro agent partnerships team

Prospector Pro - AI call intelligence for UK estate agents

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Frequently asked questions

Questions estate agents ask before getting started with Prospector Pro.

Is Prospector Pro a CRM replacement?

No. Prospector Pro is a sales enhancement layer that sits on top of your existing CRM. It integrates with Street.co.uk, Reapit and Alto and writes call summaries, notes and follow-up tasks back into the right places in your system automatically. You keep the CRM your team already knows - Prospector Pro makes every call within it more productive.

Do we need to change our phone or VOIP system?

No. Prospector Pro does not require you to change your phone provider. The platform is designed to connect to your existing setup. Click-to-Dial works directly from your CRM, and all calls - inbound and outbound - are captured automatically regardless of which device or line is used. Setup typically takes an afternoon.

How does AI call scoring actually work?

Every call is processed by Prospector Pro's AI and scored against dynamic scorecards that you can configure for your agency's specific sales approach. Scores reflect conversation quality - whether the right questions were asked, how objections were handled, whether next steps were agreed. Managers see scores per agent, per call session, and across the whole team, without listening to every recording themselves.

What is Call Genius and how do we use it?

Call Genius is Prospector Pro's advanced search feature. It lets you find any recorded call using over 10,000 filter combinations - by call type such as landlord, vendor or tenant, by specific objections raised, by outcome, by date, by agent, or even by words and phrases spoken in the conversation. If a landlord dispute arises or a compliance question surfaces, you can retrieve the exact call and its transcript within seconds rather than relying on anyone's memory of what was said.

How does the 35% call volume uplift work in practice?

The uplift comes from removing the friction and wasted time that surrounds every manual call. When agents do not need to write notes, update the CRM, or decide what to log after each call, they move faster between conversations. Click-to-Dial also removes the context-switching between CRM and phone. Combined, these changes mean agents are dialling the next contact within seconds of finishing the previous call rather than spending three to five minutes on admin between each one.

Is the call data GDPR compliant and securely stored?

Yes. All calls are encrypted at rest and in transit. Prospector Pro maintains a full audit trail and is designed to meet GDPR requirements for call recording and data retention. The platform gives you control over retention periods and access rights per user role. For compliance and dispute purposes, having an auditable, encrypted record of every conversation is a significant advantage over relying on agent notes or memory.

How do we get started as Kerfuffle members?

Use the member offer button on this page. You will be connected via Kerfuffle to the Prospector Pro team, who will arrange a demo scoped to your agency's current CRM and call volume. Your Kerfuffle AM reviews the commercial terms with you before any commitment - pricing, contract length, integration details - so you go in with full clarity. Propertymark members also have the onboarding fee waived as a named benefit.

Why agents switch to call intelligence

Instructions are won and lost on calls you have never heard. Prospector Pro makes every call visible and every coaching conversation evidence-based.

The agencies that win more instructions are not the ones that make more random calls - they're the ones that know which calls to make, when to make them, and exactly how to have the conversation. Prospector Pro gives your team that intelligence on every dial.

35%

More calls per day with Click-to-Dial and automated admin

20%

Better answer rates with best-time-to-call data

10,000+

Search combinations to find any call in seconds

Kerfuffle reviews at 5 stars - Propertymark Industry Supplier

Stop flying blind on the calls that win you instructions.

Kerfuffle members get prioritised onboarding, no setup fee, and commercial terms reviewed before they commit. This is the shortest route to having AI call intelligence live in your office.

Claim the member offer -> Book a demo

Want to talk through how this would work for your team?

Grab fifteen minutes with the Kerfuffle team. We will walk you through the member offer, answer your questions, and figure out the right setup for your agency's CRM and call volume.

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