Rushbrook and Rathbone provides outsourced property management, block management and staff relocation services for landlords, estate agents and corporate clients. Their ARLA-trained team, regulated by Propertymark CMP, has been managing UK residential property since 1997 - and consistently delivering the kind of service that earns long-term relationships.
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For estate agents adding lettings, corporate landlords building portfolios and companies relocating staff, property management is a core function that requires specialist expertise, ARLA-compliant processes and genuine accountability. The wrong outsourced partner creates the same problems as no partner at all - but with an additional layer of blame.
Scaling an in-house property management team costs significantly more than the revenue it generates at lower portfolio sizes. An outsourced partner who works to your standards removes the headcount cost while maintaining the service level.
Block management is a specialist discipline with its own regulatory requirements, service charge obligations and leaseholder communication standards. Without it, you cannot compete for that business.
Staff relocation tenancies require coordination across multiple geographies, flexible tenancy terms and a level of service that corporate HR departments demand. A specialist partner handles all of that.
ARLA compliance, deposit protection, gas safety and electrical certification requirements are non-negotiable. Gaps in process create regulatory exposure. Regulated outsourced management removes that risk.
Rushbrook and Rathbone has built its service around the real-world requirements of estate agents, corporate landlords and private clients who need property management done right and done compliantly.
Letting agents who want to add managed properties to their service without the overhead of a full property management department use Rushbrook and Rathbone to provide the management function under their existing client relationship.
Rushbrook and Rathbone provides block management for residential developments, handling service charge administration, leaseholder communications, maintenance coordination and compliance with the relevant legal obligations.
Corporate clients relocating employees to the UK or across regions use Rushbrook and Rathbone to manage the tenancy arrangements - from finding suitable properties to managing the ongoing relationship with landlords and ensuring smooth transitions.
The Rushbrook and Rathbone team is trained to ARLA standards and the company is regulated by Propertymark CMP. This provides the compliance foundation that clients and partners require from a property management provider.
Private landlords with portfolios they do not want to self-manage delegate day-to-day property management to Rushbrook and Rathbone, retaining the financial return while removing the operational burden of tenant contact, maintenance and compliance.
Rushbrook and Rathbone Limited is an appointed representative of Let Insurance Services Limited, authorised and regulated by the Financial Conduct Authority. This provides access to regulated insurance products as part of a managed property service.
Rushbrook and Rathbone manages the transition from your current arrangements to their service with minimal disruption to landlords, tenants and your agency relationship.
Rushbrook and Rathbone agree the scope of management services required - whether that is full portfolio management, block management, relocation services or a combination. Terms are agreed transparently before any properties transfer.
Properties are reviewed, compliance status is checked and any outstanding issues are identified. Landlords are informed of the management arrangement and introduced to the Rushbrook and Rathbone team.
Tenants are notified of the new management arrangements and introduced to their dedicated point of contact. Landlord reporting structures are established so clients always know where their property stands.
Day-to-day management covers rent collection, maintenance coordination, compliance scheduling and tenant management. The Rushbrook and Rathbone team handles every element so landlords and agents do not have to.
Regular reporting keeps landlords and agency partners informed on property performance, maintenance activity and compliance status. Periodic reviews ensure the service continues to meet requirements as portfolios change.
Rushbrook and Rathbone works with letting agents, corporate clients and private landlords. Kerfuffle members get a direct route to the senior team and commercial terms discussed from the first conversation.
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Management fees are scoped to your portfolio type and size. Rushbrook and Rathbone discuss commercial terms directly with each agency partner - book a call through Kerfuffle to start the conversation.
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Whether you are a letting agent looking to scale managed properties without headcount, a corporate client with relocation needs or a landlord who wants professional management, start with a conversation.
Talk to the Rushbrook and Rathbone team about your portfolio, your management requirements and what an outsourced arrangement would look like in practice.
Book a Zoom with Kerfuffle →Rushbrook and Rathbone was established to provide property management services that consistently meet the highest standards of compliance and client service. Operating from Hitchin, Hertfordshire, the company serves clients across the UK with ARLA-trained professionals, Propertymark CMP regulation and FCA-appointed representative status. Their Trustpilot score of 4.1 across 255 reviews reflects a long track record of managing expectations and delivering consistently.
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Rushbrook and Rathbone has been removing that risk for over 25 years. Talk to the team through Kerfuffle.
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