Done well, cross sales pay for the marketing budget. Done badly, they cost you the customer.
Simply Conveyancing specialises in one thing only: residential conveyancing for England and Wales. Fixed legal fees, a named solicitor with a direct dial for every client, and a digital case tracking system that was the first in the UK to integrate Amazon Alexa. 1,647 Google reviews at 4.4 stars. 19 Kerfuffle reviews at 5.0 stars.
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The three things clients complain about most in conveyancing are hidden costs, not knowing who is dealing with their case, and being unable to get a status update without chasing. Simply Conveyancing's model is built around eliminating all three.
Variable fees are the most common reason clients blame their estate agent for a poor conveyancing experience. Simply Conveyancing's fixed fee means the quote is the bill, not an estimate.
Pooled caseloads with no named lawyer are the root cause of most conveyancing complaints. Every Simply Conveyancing client has a named solicitor with a direct number and personal email address.
Agents absorb the complaints that belong to slow conveyancers. A digital case tracking system with direct client access reduces the number of calls that come back to your office.
Leasehold conveyancing is more complex than freehold, but it should not be opaque. Simply Conveyancing's specialists explain what is happening and why, at every stage.
Simply Conveyancing does one thing. They do not offer estate agency services, mortgage broking or any ancillary service. Their entire operation is built around delivering better residential conveyancing.
The quote given to the client is the legal fee charged. There are no hidden extras within the legal work scope. Disbursements (searches, SDLT, Land Registry) are itemised separately, but the legal fee does not change.
Every client is assigned a named solicitor with their direct dial telephone number and personal email address. Clients can contact their lawyer directly - they do not go through a switchboard to reach someone who does not know their case.
Simply Conveyancing built the UK's first law firm integration with Amazon Alexa. Clients can ask Alexa for a case update, a new quote, or answers to conveyancing questions. This is a genuine differentiator for tech-enabled clients.
Clients can log into the Simply Conveyancing portal at any time to see exactly where their case is. No more calling the office to ask - the status is visible round the clock.
Simply Conveyancing specialises exclusively in residential conveyancing. Their lawyers are not generalists who do conveyancing alongside other work. Specialism means faster case progression and better client outcomes.
Simply Conveyancing works with estate agents on a referral basis. You recommend Simply Conveyancing to your clients; the firm handles the legal work and keeps you informed throughout.
Your client gets a fixed fee quote - what they see is what they pay. Instruction is completed online and ID verification is handled digitally.
Within hours of instruction, a named solicitor is assigned. The client receives their direct line and email. You receive confirmation of the instruction.
The named solicitor manages the case actively and updates the client through the portal and direct communication. You are copied on key milestones.
Searches are ordered promptly. The solicitor coordinates with the mortgage lender and the other side's solicitor. Exchange happens when all conditions are met.
On completion, the solicitor handles SDLT submission and Land Registry registration. The client's file is closed cleanly and you receive confirmation.
Simply Conveyancing is featured on Compare The PropTech and Kerfuffle. Kerfuffle members get a structured conversation about what Simply Conveyancing can do for their business before committing to anything.
Commercial conversation first
Simply Conveyancing's referral model is structured for estate agents who want to recommend a fixed-fee specialist without hidden costs. Kerfuffle members access the commercial conversation via their account manager.
Simply Conveyancing's full Kerfuffle profile has 19 verified agent reviews, full profile, awards history and case studies. Open in a new tab - your spot on this page is saved.
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Simply Conveyancing is a UK law firm that specialises exclusively in residential property conveyancing for England and Wales. Their fixed-fee model, named-solicitor service and digital-first case tracking make them one of the more differentiated conveyancing firms in the UK market. They were the first UK law firm to integrate Amazon Alexa into their client case tracking system. With 19 Kerfuffle reviews at 5.0 stars and 1,647 Google reviews at 4.4 stars, the firm has a strong verifiable track record.
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