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The sales fees, rent arrears, and agency invoices you wrote off are probably still recoverable. Sinclair Taylor has been recovering property sector debt for over 25 years.

Sinclair Taylor specialises exclusively in debt recovery for the property sector. Serving UK estate agents, letting agents, housing associations, property management companies, and surveyors - they recover withdrawn commissions, unpaid invoices, rent arrears, and commercial rents that most agencies have given up on.

25+
25+ years
Property debt recovery expertise
1K+
Property clients
UK estate and letting agents
5.0
5.0 stars
Kerfuffle member rating
120y
120+ years
Combined team experience

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The debt recovery problem

You are owed money you have stopped chasing. Sinclair Taylor recovers it.

Every estate agency carries a debt ledger of invoices, commissions, and arrears that have been written off or deprioritised. Sinclair Taylor's data shows that a significant proportion of this is recoverable - including debts most agencies never knew existed.

Withdrawn properties may have sold without you - and without your fee

When a vendor withdraws their property and subsequently sells it through another channel, your introduction fee may still be legally recoverable. Most agencies never check. Sinclair Taylor checks every withdrawn property on your list.

Your rent arrears are accumulating faster than your team can chase them

Rent arrears management is time-consuming, legally complex, and emotionally charged. Outsourcing to specialists with 25 years of property debt experience removes the burden and improves the recovery rate.

Late-paying clients are affecting your agency cash flow every month

Unpaid invoices from vendors, solicitors, and trade creditors represent a cash flow drag that compounds month by month. Sinclair Taylor recovers what your internal team has been unable to collect.

Your litigation exposure is increasing but you lack specialist property legal support

When debt recovery escalates to litigation, you need a team that understands property law, not generic commercial debt. Sinclair Taylor is part of Broadriver Group, which provides specialist litigation support.

How Sinclair Taylor recovers property sector debt

Six services that recover money your agency has already written off.

Sinclair Taylor's approach combines specialist property knowledge with proprietary investigative tools and a litigation capability for cases that require it.

1

Withdrawn property fee recovery

Provide a list of your withdrawn properties and Sinclair Taylor checks whether any have subsequently sold. Where a fee is legally recoverable, they pursue it on your behalf - most agencies discover revenue they had no idea they were owed.

2

Rent arrears recovery

Structured debt recovery for letting agents and housing associations. From initial demand letters through to County Court Judgements, Sinclair Taylor manages the full process, keeping communication professional and the relationship preservable where possible.

3

Agency fee recovery

Unpaid sales fees, management fees, and invoice debts recovered through Sinclair Taylor's established property sector debt recovery process. Their client portal, ClientWeb, gives you real-time visibility of every active case.

4

Ground rent and service charge recovery

Specialist recovery for ground rent arrears, service charge debt, and commercial property income. Sinclair Taylor understands the leasehold structure that sits behind these debts.

5

Commercial rent recovery

Recovery of commercial rent arrears for property management companies and commercial landlords. Sinclair Taylor's team has direct experience of the commercial property sector.

6

ClientWeb portal

Real-time visibility of every case via the ClientWeb portal. Check activity, view communications with debtors, run bespoke reports, upload documentation, and refer new cases for review - all in one place.

How Sinclair Taylor works with your agency

From first referral to recovery - five steps.

Sinclair Taylor keeps the process simple because your team's time is better spent on live instructions, not chasing old debts.

1

Submit your withdrawn property list or debt ledger

Send Sinclair Taylor a list of your withdrawn properties or outstanding debts. For withdrawn properties, they run the investigation immediately to identify recoverable commissions. For debt ledgers, they assess each case for viability.

2

Investigation and viability assessment

For withdrawn properties, Sinclair Taylor checks sales data to identify where your vendors have subsequently completed. For invoice and arrears debt, they assess the best recovery route and advise on likelihood of success.

3

Demand and negotiation

Sinclair Taylor issues formal demand correspondence on your behalf and manages debtor negotiations. Their property sector specialism means they understand when to push and when a negotiated settlement is more commercially sensible.

4

Escalation where required

Cases that do not resolve through negotiation are escalated to County Court proceedings or specialist litigation through the Broadriver Group. Sinclair Taylor advises at every stage on the cost-benefit of continued pursuit.

5

Recovery and reporting

Funds recovered are remitted to your agency. ClientWeb gives you a full record of every action taken and every communication sent on your behalf.

The Kerfuffle member offer

Kerfuffle members get a free withdrawn property investigation and fast-track case setup.

Sinclair Taylor is on Kerfuffle and Compare The PropTech. Members get more than a free trial - they get a commercial conversation with your Kerfuffle account manager in the loop.

What Kerfuffle members get

  • Free withdrawn property fee check for Kerfuffle members
  • Fast-track case setup with a dedicated Sinclair Taylor account manager
  • Member-only commercial terms reviewed by your Kerfuffle AM
  • Access to ClientWeb portal from day one
Kerfuffle member route

Standard route

Off-the-shelf pricing

Your terms, reviewed before you sign

No win, no fee available
Performance-based fee structures for most case types

Sinclair Taylor offers contingency fee arrangements for most debt recovery work, meaning you only pay if they recover. Kerfuffle members get the commercial terms reviewed by their account manager before any engagement.

More on Kerfuffle

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Live demo - open to all Kerfuffle members

See Sinclair Taylor in action before you commit to anything.

Start with the free withdrawn property check. Send Sinclair Taylor your withdrawn property list and they will identify which have subsequently sold and where a fee may be recoverable - at no cost and no commitment.

Book a demo with the Sinclair Taylor team

A walkthrough of the platform, your questions answered, and the Kerfuffle member offer explained - all in one session.

Visit Sinclair Taylor to book a demo →
Frequently asked questions

What agents ask before getting started.

How far back can Sinclair Taylor investigate withdrawn property sales?
They can investigate properties withdrawn over several years and check whether they subsequently sold. The limitation period for commission claims varies - Sinclair Taylor advises on viability before pursuing any case.
Do they contact my vendors directly? Will it damage the relationship?
Sinclair Taylor is experienced in maintaining a professional and measured tone in all debtor communications. Their goal is recovery, not conflict. You retain control over the approach and can set parameters around how your clients are contacted.
What is the ClientWeb portal?
ClientWeb is Sinclair Taylor's online case management portal. It gives you real-time visibility of every case - activity log, debtor communications, documents, and case status. You can also refer new cases directly through the portal.
Do they only handle estate agency debt or other property sector debt too?
Sinclair Taylor works across the full property sector: estate agents, letting agents, housing associations, property management companies, surveyors, architects, and interior designers operating in the property space.
What happens if a debt needs to go to court?
Sinclair Taylor manages the escalation to County Court proceedings and, through the Broadriver Group, has access to specialist litigation teams for more complex cases. They advise on cost-benefit at each escalation point.
How do I access the Kerfuffle member deal?
Book via the Calendly link on this page and let Sinclair Taylor know you came via Kerfuffle or Compare The PropTech. Your Kerfuffle AM will be included in the initial conversation.
About Sinclair Taylor

Over 25 years recovering property sector debt - with 120+ years of combined team expertise.

Sinclair Taylor has been recovering debt exclusively for the property sector since the late 1990s. The team brings over 120 years of combined experience from estate agency, legal, and finance backgrounds. As part of Broadriver Group, they combine the personal service of a specialist with the legal and technical capabilities of a larger operation. Their client list includes the UK's leading high street and online estate agents.

25+
Years in business
120y
Combined team experience
5.0
Kerfuffle rating
Broadriver
Group legal capability
PropTech That Pays

Could Sinclair Taylor pay you back when you use what you buy?

Kerfuffle's PropTech That Pays Back initiative rewards estate agents with kredits when they actually use the tools they invest in. Check if Sinclair Taylor participates and start earning back on your subscription.

Check PropTech That Pays Back → Register your agency →

Your withdrawn property ledger contains money you wrote off. Sinclair Taylor recovers it.

Book a call with the Kerfuffle team and we will walk you through the member offer for Sinclair Taylor.

Want to talk through how this would work for your team?

Grab fifteen minutes with the Kerfuffle team. We will walk you through the member offer and figure out the best fit for your agency.

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