Smoove is the UK's leading conveyancing technology provider, best known for eConveyancer -- the online comparison platform used by mortgage brokers, lenders and intermediaries to help clients instruct vetted, regulated solicitors. Their DigitalMove platform centralises communication between buyers, sellers, agents and conveyancers. 20 years of property technology. Approximately 5% of all new UK conveyancing instructions flow through Smoove's platforms.
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Conveyancing falls through, delays compound and clients lose confidence when nobody in the transaction has a clear picture of what is happening. Estate agents are typically caught in the middle -- chasing solicitors, updating clients and managing expectations without any real visibility into case progress. Smoove was built to change this dynamic by connecting all parties on a shared platform where information flows automatically.
34% of property transactions do not complete, according to Smoove's own data. When conveyancing slows -- due to miscommunication, missing information or parties operating in silos -- the risk of fall-through compounds. A shared digital platform reduces the friction that leads to withdrawal.
Clients who cannot see their case progress call you. When you cannot tell them anything definitive, their confidence in the transaction -- and in your agency -- drops. DigitalMove gives clients real-time access to their own case status, removing you from the role of unwilling messenger.
eConveyancer is already embedded in the workflow of many mortgage brokers and intermediaries. If you are working with brokers who use Smoove's comparison platform, there may be a natural connection to formalise -- a conversation worth having to understand how conveyancing referrals currently flow in your market.
A branded, digital transaction platform positions your agency as professional and forward-thinking. Clients who experience a smooth, transparent transaction through DigitalMove are more likely to recommend you and less likely to cite the sale process as a reason to try a different agent next time.
Smoove operates across multiple platforms that serve different points in the property transaction journey -- from conveyancing comparison at the mortgage stage through to digital case management at completion. Together, they represent a comprehensive approach to removing the friction from property transactions.
The flagship platform used by mortgage brokers and intermediaries across the UK. Clients compare vetted, regulated solicitors and licensed conveyancers and instruct directly through the platform. Approximately 5% of all new UK conveyancing instructions are generated through eConveyancer -- making it one of the most significant sources of conveyancing work in the UK market.
DigitalMove centralises the conveyancing process: buyers, sellers, agents and solicitors all access the same case from one platform. Document exchange, ID verification, progress milestones and communications are handled digitally -- reducing the paper trail, cutting delay and giving all parties a clear view of where the transaction stands.
Smoove provides panel management services to major UK lenders and building societies -- most recently partnering with Nottingham Building Society to manage their lender panel. This institutional-grade workflow management ensures that conveyancers are approved, documents are transmitted securely and risk profiles are maintained across large lending operations.
Beyond mortgage brokers, Smoove's comparison tools connect estate agents, lenders and consumers directly with suitable legal representation. The platform covers residential conveyancing, lease extensions, wills and related services -- a broad set of ancillary legal services accessible from a single comparison point.
DigitalMove's client interface guides home movers through the process with a dynamic to-do list, reminders and secure document upload. Clients complete their own tasks within the platform rather than sending paper forms and waiting for acknowledgement -- accelerating the process at the points that typically cause the most delay.
Smoove's platforms include digital ID verification tools that confirm client identity securely online -- satisfying compliance requirements without manual processing. For solicitors and lenders managing large case volumes, this automated verification step removes a consistent bottleneck in the early stages of a transaction.
Smoove's platforms are designed to interoperate with the existing workflow of agents, brokers, solicitors and lenders rather than replacing it. The starting point depends on where in the transaction you want to improve communication and efficiency.
Smoove's platforms serve different roles. If your focus is on generating conveyancing referrals and earning referral income, eConveyancer is the starting point. If you want to improve the client experience during a live transaction, DigitalMove is the relevant tool. A conversation with Smoove's team will identify the right entry point for your agency.
Many brokers who work with residential buyers are already using eConveyancer to source conveyancing for their clients. Understanding how conveyancing referrals currently flow between your agency and the brokers you work with -- and whether Smoove is already part of that chain -- is a useful first step.
For transactions already in progress, DigitalMove invites buyers, sellers, agents and solicitors onto the shared platform. Each party sees their own tasks, their own progress and the milestones relevant to their role -- without the other parties having to share that information manually.
ID verification, document upload, form completion and progress acknowledgement are all handled within DigitalMove by clients on their own timeline. Solicitors receive complete, verified information rather than chasing missing documents -- and agents receive real-time confirmation that tasks have been completed.
Every action taken within DigitalMove is logged -- creating a complete digital record of the transaction from initial instruction through to completion. For agents, this record supports client communication, complaint handling and process improvement in future transactions.
Smoove is featured on Kerfuffle and Compare The PropTech. If you are a Kerfuffle member and want to understand how Smoove's conveyancing platforms could work alongside your agency, book a discussion below.
Pricing model
Smoove's commercial model depends on which platforms are relevant to your agency and how you want to use them. A direct conversation with their team is the fastest way to understand what applies to your situation.
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Smoove was founded in 2003 and is headquartered in Thame, Oxfordshire. From eConveyancer -- which holds approximately 5% of all new UK conveyancing instructions -- to DigitalMove and lender panel management, Smoove has spent two decades building technology that removes friction from the UK home ownership journey. In 2022, Smoove became part of PEXA Group, bringing institutional backing and international scale to a UK-focused technology business.
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