A branded agency wins the instruction before the valuation. An unbranded one wins it on the sixth call back.
Stitch AI connects your estate agency to the WhatsApp Business Platform - the messaging channel where 85% of property enquiries get answered within five minutes. Shared team inbox, automated lead capture from Rightmove and Zoopla, AI assistants and CRM sync. One platform, zero missed conversations.
Estate agents invest thousands in Rightmove and Zoopla subscriptions but lose leads in the minutes it takes to check email and dial back. The window is tighter than most agencies realise.
Research shows that responding to an enquiry within one minute gives you an 80% chance of reaching the vendor. Thirty minutes later that drops to 50%. Most agency inboxes check every 15 minutes at best.
When WhatsApp messages come to individual mobile numbers, no manager sees the full picture. Follow-ups get missed. Compliance records don't exist. Landlords fall through the cracks between handovers.
Copy the email, find the number, dial - by which point the enquirer has already called two other agents. Every manual step between lead arrival and first contact is a conversion you're giving away.
Generic chatbots trained on generic data frustrate property buyers and landlords who have specific questions. Without property-specific context, automation becomes a barrier rather than an accelerator.
Stitch is a Meta Tech Partner and official UK reseller of the msgboxx WhatsApp Business Platform, built around the specific workflow of estate and lettings agencies.
Every WhatsApp conversation - from portal leads, website enquiries and QR codes - lands in a single shared inbox visible to your whole team. No message gets stuck on a personal phone. Every negotiator sees context before they respond.
Portal leads from Rightmove, Zoopla and OnTheMarket trigger an automatic WhatsApp conversation within seconds of the enquiry being submitted. 85% engagement rate within five minutes. You are first every time.
Stitch captures every WhatsApp conversation and logs it to your CRM automatically. Click-to-chat from within your CRM, full conversation history attached to each contact record, zero manual transcription.
Property-specific AI bots handle initial enquiries, qualify leads, send viewing confirmations, answer FAQs and chase feedback - freeing your negotiators for the conversations that require judgement.
When a call comes in and nobody can answer, Voice2WhatsApp routes the caller into a WhatsApp conversation instead of voicemail. You keep the lead. No third-party answering service fee.
Generate WhatsApp leads from your website, QR codes on For Sale boards and printed materials, forms and paid social campaigns. Every lead enters your shared inbox with full context attached.
Stitch handles the Meta Business verification and WhatsApp Business Account setup for your agency. Most lettings teams are live and responding via WhatsApp within five to seven working days.
Stitch submits your agency for WhatsApp Business API access through Meta. They manage the verification process end to end - you provide the business details, they handle the technical submission.
Your team members are added to the shared inbox with role-based access. Branch managers see all conversations. Negotiators see their assigned threads. Setup takes under two hours.
Stitch connects to your Rightmove, Zoopla and OnTheMarket account to route incoming email leads into WhatsApp messages automatically. CRM integration is configured at the same time.
Your viewing confirmations, valuation follow-up sequences, feedback request templates and AI assistant scripts are configured to match your agency's tone and workflow.
Your team gets a walkthrough session. Most negotiators are comfortable with the platform within an hour - it is, after all, WhatsApp. Just with a shared inbox and automation layer underneath.
Stitch AI Ltd is a Kerfuffle-rated supplier. Members get more than a standard trial - you get a commercial conversation with your Kerfuffle account manager in the loop before you commit to anything.
Standard route
Off-the-shelf pricing
Your terms, reviewed before you sign
Pricing and onboarding scope are agreed per agency. Book a demo and the team will scope it live - with your Kerfuffle AM in the room.
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A walkthrough of Stitch AI Ltd's platform followed by live Q&A for estate and lettings professionals.
A practical walkthrough of Stitch AI Ltd's platform, covering the features your estate and lettings team will use every day. Followed by live Q&A.
Stitch AI Ltd was founded in Kingston upon Thames in 2018 to help businesses get more from the WhatsApp Business Platform. Their focus on estate and lettings agencies reflects the specific challenge the sector faces: high lead volume, narrow response windows, and a customer base that already uses WhatsApp every day. As a Meta Tech Partner and official UK reseller of msgboxx, Stitch handles the compliance and technical complexity of WhatsApp Business API access so agencies focus on the conversations, not the plumbing.
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