Student Stay is a student accommodation specialist helping letting agents manage HMO and student lettings portfolios. With 63 Google reviews at 5.0 stars, they bring a structured approach to the specific operational challenges of student lettings -- tenant matching, group referencing, compliance, and the annual renewal cycle that defines student accommodation management.
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Letting agents who manage student properties face a distinct set of operational challenges that standard residential lettings processes are not designed to handle. Multiple occupant referencing, annual void periods, HMO licensing, guarantor management, and coordinating group renewals are all routine in student lettings -- and all create additional work that falls on your team without a specialist system in place.
Student properties are typically let to groups of three, four, or five individuals who need to be referenced simultaneously. Each student may have a different guarantor, different income verification requirements, and different reference timescales. Without a structured process, group referencing becomes a coordination headache that delays move-in dates.
Properties let to three or more unrelated occupants forming more than one household are legally an HMO. Most student houses qualify. HMO licensing requirements -- including minimum room sizes, fire safety, and facility standards -- must be met and evidenced. Getting this wrong exposes landlords and managing agents to fines and rent repayment orders.
Student properties in most university towns re-let for the following academic year between October and February. Agents who do not have a proactive renewal process risk missing the peak booking window and carrying void periods into the spring. A structured student letting system builds the renewal process into the calendar automatically.
Student tenants are typically supported by parent guarantors who sign the tenancy agreement as guarantor for the student's rent obligations. Managing guarantor documentation, chasing signed guarantor agreements, and pursuing guarantors in the event of arrears is a distinct process from standard residential lettings arrears management.
Student Stay is built around the operational workflow of a letting agent who manages student properties as part of their wider portfolio -- not as a specialist student accommodation operator. The platform and service handles the student-specific complexity so your general lettings team does not need to become HMO specialists to manage this part of their book.
Student Stay helps match individual student applicants to available rooms in shared properties -- managing the group formation process that is unique to student lettings. This includes coordinating between students who are looking for housemates and groups who are looking for a suitable property.
Student Stay manages the referencing process for multiple occupants simultaneously -- including student income verification, guarantor collection, ID checks, and right-to-rent compliance. The system coordinates the referencing process across the whole group so move-in is not delayed by a single outstanding reference.
Student Stay supports letting agents with HMO licensing requirements -- tracking licence applications, renewal dates, and compliance obligations for each property in the portfolio. The compliance tracking ensures properties do not fall into unlicensed operation between licence renewal cycles.
The guarantor workflow within Student Stay collects, stores, and tracks guarantor agreements for all students in a tenancy. In the event of arrears, the system identifies the relevant guarantor and manages the arrears notification process in line with the tenancy agreement terms.
Student Stay builds the annual re-letting calendar into the management workflow -- flagging properties for renewal outreach at the right point in the academic year, tracking re-let progress, and ensuring your team hits the booking window before the market peaks.
All compliance documentation -- HMO licences, right-to-rent checks, deposit registration certificates, gas safety and EICR certificates -- is stored and tracked within Student Stay. The audit trail supports both proactive compliance management and any retrospective evidence requirements from a local authority or court.
The student letting cycle is predictable but only manageable if you have a process that tracks each stage. Student Stay structures the cycle so your team knows what needs to happen at each point in the academic calendar.
Student Stay lists available student properties and begins the matching process -- either matching individual applicants into groups or working with existing groups who are looking for a suitable property. The listing is active during the peak student booking window.
Once a group is matched to a property, Student Stay manages the referencing process for all occupants simultaneously. Guarantor agreements, income verification, ID checks, and right-to-rent are all tracked through the system.
Student Stay manages the tenancy agreement execution and deposit registration. Joint tenancy agreements for multiple occupants are handled within the platform. Deposit registration with a government-approved scheme is confirmed and documented.
For HMO properties, Student Stay checks the property's HMO licence status, compliance documentation, and safety certificate currency before the tenancy begins. Any gaps in the compliance record are flagged to the letting agent for resolution before move-in.
In advance of the re-letting window, Student Stay initiates renewal outreach to existing occupants and begins the process of re-listing the property for the following academic year. The cycle restarts with the same structure so the void period is minimised.
Student Stay is featured on Kerfuffle and Compare The PropTech as a student accommodation specialist for letting agents. The Kerfuffle route connects you with the Student Stay team so the conversation covers your specific portfolio and workflow.
Student Stay pricing is structured around the size of your student lettings portfolio and the level of management support required. The Kerfuffle introduction ensures the commercial conversation is scoped to your agency's current student lettings operation.
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A 30-minute conversation with the Kerfuffle team covers the product in the context of your specific agency setup -- followed by live Q&A and a clear picture of what the commercial relationship would look like.
Whether you are a single-office agent or a multi-branch group, the conversation is tailored to your current setup and where the biggest gains are available for your team.
Book a Zoom with KerfuffleStudent Stay is a specialist in student accommodation management for letting agents, focused on the unique operational and compliance requirements of HMO and student lettings portfolios. With 63 Google reviews at 5.0 stars, their approach to tenant matching, group referencing, HMO compliance, and annual renewal cycle management gives letting agents a structured framework for managing student properties alongside their wider residential lettings book.
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Student Stay gives letting agents a structured system for managing the student letting cycle -- from tenant matching through HMO compliance to annual renewals -- so the predictable revenue stays predictable.
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