Done well, cross sales pay for the marketing budget. Done badly, they cost you the customer.
Tenant Shop handles the utility notification process for lettings teams, removing the manual work of contacting suppliers at the start and end of each tenancy. Tenants get help comparing and switching energy, broadband and TV. Agents earn on every switch and insurance policy placed. 1,531 Google reviews at 4.8 stars.
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Utility change-of-occupancy notifications are legally necessary and administratively tedious. Every tenancy start and end creates notifications that need to be sent to multiple providers. Tenant Shop automates this completely - and turns the process into a revenue opportunity.
Utility notifications for a busy lettings office take significant staff time every week. Tenant Shop's automated notification service handles every notification in the background, with no manual input from your team.
Utility guidance is outside most agents' expertise. Tenant Shop's product consultants help tenants find the best energy, TV and broadband deals - removing the call from your office and creating a better move-in experience.
Agents who manage high volumes of tenancies are sitting on a referral revenue opportunity they are not capturing. Tenant Shop's model generates income on every utility switch and insurance policy placed.
Landlords who ask for insurance recommendations expect their agent to have a vetted partner ready. Tenant Shop's landlord insurance products give you a structured, compliant answer.
Tenant Shop is free for letting agents to use. The platform automates notifications, helps tenants with utilities, and earns agents referral revenue on every product placed - without any cost to the agency.
When a tenancy starts or ends, Tenant Shop notifies all relevant utility suppliers on your behalf. Gas, electricity, council tax notifications handled automatically - no staff time, no manual calls, no missed notifications.
Tenant Shop's product consultants contact new tenants and help them compare and switch energy suppliers at competitive rates. Tenants get a better deal; agents earn on each successful switch.
Beyond energy, Tenant Shop helps tenants compare broadband and TV packages. In a competitive market, helping tenants manage their utility setup is a genuine value-add that distinguishes your agency.
Tenant Shop provides landlord insurance products including buildings, contents, rent guarantee and home emergency cover. Agents who place landlord insurance earn referral income and deepen the landlord relationship.
Contents insurance and tenants liability cover are available for tenants through Tenant Shop. Offering tenants the option to protect their possessions at move-in is a service add-on that takes no effort from your team.
Tenant Shop provides agents with transparent reporting on income generated from utility switches and insurance placements. You can see exactly what each tenancy has generated and track performance across your portfolio.
Set up is straightforward. Tenant Shop connects with your existing process - some integrations with agency management systems are available. Your team provides tenancy details; Tenant Shop handles the rest.
When a tenancy starts, Tenant Shop immediately notifies all relevant utility suppliers. No manual calls, no staff time. The notification is logged and confirmed back to your office.
Tenant Shop's product consultants contact the incoming tenant and help them compare energy, broadband and TV options. The tenant gets a better deal; the agent earns on the switch.
The relevant landlord insurance products are presented at the appropriate point in the tenancy setup. Your team does not need specialist knowledge - Tenant Shop's team handles the conversation.
All referral income generated through Tenant Shop is reported transparently. You see how much each tenancy generates and can track the revenue across your managed portfolio.
Tenant Shop is featured on Compare The PropTech and Kerfuffle. Kerfuffle members get a structured conversation about what Tenant Shop can do for their business before committing to anything.
Commercial conversation first
Tenant Shop is free for letting agents. The revenue is generated through utility switches and insurance placements. Kerfuffle members discuss the partnership structure with their account manager before going live.
Tenant Shop's full Kerfuffle profile has 2 verified agent reviews, full profile, awards history and case studies. Open in a new tab - your spot on this page is saved.
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Tenant Shop has been working with letting agents for over ten years, developing an automated utility management service that removes the administrative burden of change-of-occupancy notifications while generating agent revenue on every tenancy. Based in Grantham, the business serves agents across the UK. With 2 Kerfuffle reviews at 5.0 stars and 1,531 Google reviews at 4.8 stars, Tenant Shop has a strong verifiable track record in the letting agent utility services market.
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