Propertymark Industry Supplier

Kerfuffle & Compare The PropTech Partner

Client accounting is eating your lettings team alive. The Letting Partnership handles every penny - reconciliations, landlord payments, deposits, compliance - so you focus on growing your rent roll.

Over £30 million of client money processed every month for letting agents across the UK. No software changes. No bank changes. Your designated TLP team member handles everything from daily reconciliations to landlord statements - while you run your agency. Trusted by independent agents and multi-branch firms for over 20 years.

£30M

£30M+ per month

Client money processed by TLP

95 reviews

5-star rated on Kerfuffle

20+

20 years

Supporting letting agents since 2006

CMP

CMP approved

HealthChecks accepted by all major providers

Get the member offer -> Book a TLP demo See how it works

The compliance problem

Client accounting is complex, time-consuming, and the one area where errors have regulatory consequences. Most letting agents are managing it themselves when they should not have to.

Every day your team is reconciling accounts, chasing rent arrears, processing landlord payments, and dealing with deposit queries is a day not spent growing your portfolio. And if something goes wrong - an unreconciled account, a CMP audit, a deposit discrepancy - the consequences go well beyond a stressed property manager.

Daily reconciliation is consuming your property managers

Matching incoming rents, allocating deposits, processing refunds, and reconciling your client account daily is a specialist job. Most letting agencies do it with generalist staff, which means it takes longer, produces more errors, and gives your PM team less time for the front-line work that retains landlords.

CMP renewals and audit reports are expensive and disruptive

Getting an accountant's report for your Client Money Protection renewal typically costs £750 or more and requires access to your full client account records. Most agents pay it without questioning whether there is a faster, cheaper, more thorough alternative. There is.

Deposit discrepancies surface at the worst possible times

A mismatch between your software records and your deposit scheme provider goes unnoticed until a checkout dispute, a regulator query, or a client audit surfaces it. By then the resolution is costly and stressful. A regular DepositAudit catches these discrepancies early - before they become problems.

Growing your portfolio means more complexity, not less

Every new landlord, every new property, every new tenancy adds to your client accounting burden. The agents who scale successfully are the ones who outsource this complexity early - before the volume makes it unmanageable. Waiting until it breaks is the expensive approach.

How The Letting Partnership works for your office

Six services. One outcome: your client money is handled by specialists so your team can focus on growth.

TLP slots into your existing setup. You do not change your letting software. You do not change your bank. Your designated TLP team member learns your portfolio, your landlords, and your way of working - then handles the accounting so you do not have to think about it.

Outsourced client accounting

TLP takes over full management of your client account. Daily reconciliations, landlord payments, contractor payments, deposit lodgement, fee and commission reports, bank reconciliations - all handled. Your accounts stay accurate, transparent, and compliant. You get the time back.

DepositAudit - proactive discrepancy detection

An in-depth audit matching your agent software records against your tenancy deposit provider records. Detailed reports flag every discrepancy. Run regularly, this prevents problems from accumulating unnoticed until they surface at the worst possible moment.

Client Money HealthChecks - the industry standard

The industry-leading cost-effective alternative to an on-site accountant's report. Approved and accepted by all major CMP scheme providers as an alternative to a conventional accountant's report. Agents save on average £750 per renewal compared to traditional accountant fees.

Accountant's reports for CMP renewals

Where a full accountant's report is required, TLP provides this through their partner Chartered Accountancy service. Proactive, professional, and coordinated with your client accounting records so the process is clean from start to finish.

Acquisition due diligence and compliance

Buying a lettings book or acquiring a portfolio? TLP provides compliance and due diligence checks on client money management ahead of any acquisition. Understand what you are taking on before you commit - and set up the accounting correctly from day one.

Business accounting, VAT, and payroll

TLP's partner Chartered Accountancy service covers your business-side accounting: annual accounts, VAT returns, payroll. One trusted relationship handles both your client money compliance and your own business finances - less friction, fewer handoffs.

Getting started with TLP

From initial conversation to fully managed accounts - and nothing about your setup changes.

No software migration. No bank account changes. TLP works within your existing systems and becomes the specialist layer behind your accounts team.

Initial call and setup assessment

Your TLP contact reviews your current setup, software, and portfolio size. They identify the services you need, agree the scope, and set up access to your client account systems. No disruption to your day-to-day operation during onboarding.

Your designated TLP team member is assigned

You get a named, dedicated TLP person who learns your portfolio, your landlords, and your preferences. When you call or email, you reach someone who knows your account - not a generic support queue.

Daily accounting runs in the background

From your first reconciliation day, TLP handles your client account. Landlords get paid on time. Deposits are lodged correctly. Your records reconcile daily without your team touching them. You start getting time back immediately.

Compliance stays current without the panic

CMP renewals, HealthChecks, DepositAudits - all coordinated by TLP. You no longer have a compliance scramble every renewal period. Your accounts are maintained in a state that makes audits straightforward, not stressful.

Your team focuses on growth

With the accounting handled, your property managers do property management. Your business development people develop business. You scale knowing that the compliance foundation stays solid however fast your portfolio grows.

The Kerfuffle & CTP member offer

Kerfuffle members get a named TLP contact, a tailored scope review, and commercial terms reviewed before they commit.

TLP onboards each agency individually. The scope of service depends on your portfolio size, your current software, and the specific compliance requirements you face. Kerfuffle and Compare The PropTech members get a prioritised introduction, a named TLP contact, and terms reviewed by their Kerfuffle AM before signing.

What Kerfuffle members get

Prioritised onboarding for Kerfuffle and CTP members
Named TLP team member assigned to your account
Tailored scope review against your current software and portfolio
Commercial terms reviewed by your Kerfuffle AM before you commit
First refusal on K Con 2026 supplier slots

Member route

Standard TLP enquiry

Generic introduction

Kerfuffle & CTP member route

Prioritised access

Named contact + tailored scope + terms reviewed

TLP pricing is based on portfolio size and services required. There is no one-size-fits-all rate. Your Kerfuffle AM reviews the proposed terms with you before any commitment - so you understand exactly what you are getting and what it costs per month to take the accounting burden off your team.

Claim the member offer ->

We have worked alongside The Letting Partnership now for a period of over 16 years and have never considered changing. Their solid team have always been at the end of the phone and have ensured that we can focus on the front end of our growing business.

Edward Gailey Phillips and Stubbs, Rye

Live demo - open to all Kerfuffle & CTP members

See exactly how TLP would take your client accounting off your hands - in thirty minutes.

A walkthrough of TLP's client accounting service scoped to your portfolio: daily reconciliations, landlord payment flows, DepositAudit, HealthCheck process, and CMP renewal support - followed by a live Q&A with your TLP contact.

From compliance headache to managed service - The Letting Partnership for letting agents

See how TLP maps onto your current setup without changing your software or bank. Bring your current portfolio size and software stack - the TLP team will walk through exactly what your service would include, what it replaces, and what it costs to get client accounting completely off your desk.

TLP

The Letting Partnership client accounting team

The Letting Partnership - Outsourced client accounting and compliance for UK letting agents

Book the demo ->

Frequently asked questions

Questions letting agents ask before moving their client accounting to TLP.

Do we have to change our letting software to use TLP?

No. TLP works with your existing letting software. They support all major platforms used by UK letting agents including Jupix, Reapit, ALTO, 1090, 10ninety, and others. You keep the system your team already knows - TLP simply takes over the accounting processes that run on top of it. There is no migration and no disruption to your day-to-day operations.

Do we have to change our client account bank?

No. Your bank account stays exactly as it is. TLP connects to your existing client account to perform reconciliations and manage payments. You retain full control and ownership of the account - TLP is the expert layer that handles the day-to-day accounting within it.

What is a Client Money HealthCheck and how does it differ from an accountant's report?

A Client Money HealthCheck is TLP's own service that has been approved by all major CMP scheme providers as a cost-effective alternative to a conventional on-site accountant's report. Where an accountant's report typically costs £750 or more and requires coordinating access to your full records, a TLP HealthCheck is faster, cheaper, and performed by specialists who understand lettings accounting specifically. Most TLP clients save hundreds of pounds per renewal using the HealthCheck route.

What is a DepositAudit and how often should we do one?

A DepositAudit is an in-depth comparison of your agent software records against your tenancy deposit provider records. It identifies any discrepancies between what your software shows and what is actually registered with TDS, DPS, or myDeposits. TLP recommends running these regularly to catch small discrepancies before they accumulate. For agents who have not audited recently, the first DepositAudit often surfaces issues that have been quietly building for months.

Will we get a dedicated contact at TLP or just a support team?

Every TLP client is assigned a dedicated team member who looks after their account specifically. That person learns your portfolio, your landlords, and your preferences. When you have a question or a query, you reach someone who knows your account - not a support queue that starts from scratch every time. This personal approach is consistently highlighted in TLP's Kerfuffle reviews as the key differentiator.

Is TLP suitable for new lettings businesses as well as established ones?

Yes. TLP serves both start-up letting agents who want to set up their client accounting correctly from day one and established agencies with large managed portfolios. Their Lettings Launch Kit is specifically designed for new lettings businesses: it includes a ring-fenced client account, CMP cover, redress scheme membership, deposit protection setup, ICO registration, and access to a dedicated lettings helpline. Starting right prevents the compliance problems that accumulate when client accounting is set up informally.

How does TLP handle rent arrears and chasing?

TLP offers an arrears chasing service as an additional service alongside client accounting. They can manage the process of identifying and chasing overdue rent on behalf of agents whose teams do not have the time to follow up consistently. Consistent arrears management improves landlord confidence and reduces the risk of unreconciled amounts building up in your client account.

Why agents stay with TLP for years

95 five-star reviews is not an accident. Agents who outsource their client accounting to TLP do not come back to doing it themselves.

Client accounting is one of those functions where getting it right quietly in the background is the only acceptable standard. TLP has been delivering that standard for agents of all sizes since 2006 - processing over £30 million of client money every month with a personal, dedicated approach that scales with your portfolio.

£30M+

Client money processed monthly across TLP clients

Kerfuffle reviews, 5-star average

20+

Years supporting UK letting agents since 2006

£750

Average saving per CMP renewal vs traditional accountant's report

Stop managing client accounting in-house when specialists can handle it for less.

Kerfuffle members get a named TLP contact, a tailored scope review, and commercial terms reviewed before they commit. This is the shortest path to getting your client accounting off your team's desk permanently.

Claim the member offer -> Book a demo

Want to talk through how this would work for your team?

Grab fifteen minutes with the Kerfuffle team. We will walk you through the member offer, answer your questions, and figure out the right TLP service scope for your portfolio.

Book a quick Zoom to discuss options →