Trust Inventory Ltd provides professional property inventory, check-in, midterm inspection, and check-out services for UK letting agents and landlords in the South West of England and parts of London. Reports are completed on-site within three hours, automatically distributed to tenants and agents, and built to the standard that withstands deposit dispute adjudication.
A deposit dispute adjudicator sees thousands of inventory reports. The ones that lose are immediately identifiable - vague descriptions, photographs without timestamps, items noted without condition ratings, and reports completed after the fact rather than on-site. Trust Inventory produces the ones that win.
Inventory reports that do not use consistent condition descriptions, matched photography, and clear item-by-item structure cannot support a deduction claim. Trust Inventory's on-site process produces the evidence trail that adjudicators need to rule in your favour.
When multiple people produce inventories to different personal standards, the evidence quality varies. Professional inventory services produce consistent, reproducible evidence across every property in your portfolio.
Property managers completing their own inventories are spending time on a process that can be outsourced to a professional service - freeing them to focus on tenant management, landlord relationships, and new business.
Reports completed after the fact, based on notes rather than direct observation, are much harder to defend. Trust Inventory completes all reports on-site during the visit - with photographs taken at the property, at the time, and in the condition they will describe.
Trust Inventory does not use dictation or outsource preparation of property details. All reports are completed on-site to ensure consistency, accuracy, and the highest standard of reporting.
A professional inventory covering every item, its condition, and detailed high-quality photographs. The report is sent automatically within three hours to the tenant and agent - with no manual handling required from your team.
The inventory is completed two hours before the scheduled check-in time. Trust Inventory meets the tenant at the property, hands over keys, tests alarms, and records tenant signatures on-site - producing a single, combined document.
Professional midterm inspections conducted on-site with a written report covering property condition, maintenance observations, and any compliance concerns. Reports are distributed automatically to agent, landlord, and tenant.
Direct property-by-property comparison between the original inventory condition and the check-out state - with matched photographs and condition descriptions. Findings are objective and consistent regardless of whether the tenant is present.
Every Trust Inventory visit includes smoke and CO alarm testing, meter readings, key handover management, right to rent checks where applicable, and on-site digital signature collection - at no additional charge.
Every report is stored in a secure cloud archive and automatically distributed to the agent, landlord, tenant, and any authorised third party. Your team does nothing on completion - the report arrives where it needs to be.
Trust Inventory is designed to require nothing from your team on the day of the visit. Book the appointment and Trust Inventory handles everything else.
Confirm that your properties fall within the Trust Inventory service area - South West England and parts of London. The Trust Inventory team will confirm coverage and discuss your portfolio requirements.
Book inventory, check-in, midterm, and check-out appointments directly with the Trust Inventory team. Appointments are confirmed with property details and any specific instructions.
The Trust Inventory clerk attends the property, completes the full on-site inspection, photographs every item and its condition, and records all free-inclusion services.
The completed report is delivered automatically to the agent, landlord, and tenant within three hours of the visit completion. No chasing, no manual forwarding, no delays.
The report is stored in the cloud archive for the duration of the tenancy and beyond. If a deposit dispute arises, the Trust Inventory evidence trail is available immediately for adjudication submission.
Trust Inventory works with letting agents in the South West of England and parts of London. Kerfuffle members in these areas get a direct introduction to the Trust Inventory team.
Standard route
Off-the-shelf pricing
Your terms, reviewed before you sign
Trust Inventory pricing is per visit, with volume arrangements for larger portfolios. Kerfuffle members get the full pricing structure and a demonstration of report quality before committing.
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A walkthrough of Trust Inventory's on-site process, report quality standards, check-in workflow, and the evidence trail that wins deposit dispute adjudications.
We switched to Trust Inventory after losing two deposit disputes in six months where our in-house reports were not detailed enough. Since switching, we have won every dispute we have submitted because the Trust Inventory evidence trail is exactly what adjudicators need. The three-hour turnaround and automatic distribution to tenant and agent has also saved our team significant time.Lettings Manager, independent agency South West England
Trust Inventory Ltd was founded to provide letting agents and landlords with inventory services built to the standard that wins deposit disputes. Their on-site-only methodology, three-hour report turnaround, and comprehensive free inclusions package has made them a trusted partner for lettings teams in the South West of England and London who need inventory evidence that holds up when it matters most.
Trust Inventory Ltd is featured on Compare The PropTech alongside hundreds of other UK proptech suppliers. Kerfuffle members can view verified reviews, compare suppliers, and see which tools qualify for PropTech That Pays Back - the initiative that rewards estate agents with kredits for the tools they actually use.
Trust Inventory produces reports that hold up at adjudication. One conversation with Kerfuffle to confirm coverage for your portfolio.
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