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Kerfuffle & Compare The PropTech Partner

Property viewings happen when buyers are available - not just when your properties are easy to reach. U-See Homes makes any viewing possible, anywhere, for any buyer.

U-See Homes is a revolutionary virtual viewing platform for UK estate agents. It enables personal, face-to-face video viewings of multiple properties in a single appointment - from the buyer's own location, using the agent's existing virtual tours - with integrated appointment management, floor plan sharing, and buyer insight data.

Free
Free to register
No cost to set up your agency account
Multi
Multi-property
Multiple properties in one video appointment
Live
Face-to-face
Personal video interaction between buyer and agent
Insight
Buyer insights
See how often buyers rewatch your tours
The property viewing friction problem

Physical viewings are expensive in agent time and buyer logistics. Most buyers shortlist properties they have never properly seen.

The traditional property viewing process is inefficient for everyone involved. Buyers take time off work to visit properties they eliminate in five minutes. Agents spend days managing viewing calendars for properties that never result in an offer. U-See Homes removes the geographic and scheduling friction without losing the personal engagement that makes a buyer commit.

"Buyers are putting in offers based on portal photos and then withdrawing after the viewing."

When buyers have not had a proper guided viewing before making an offer, the physical visit becomes a disappointment check rather than a confirmation. U-See Homes enables a proper guided viewing upfront - reducing the gap between offer and physical view.

"We have buyers who are relocating and cannot view in person before making a shortlist."

Relocating buyers, overseas investors, and time-poor professionals are significant missed opportunity groups for agents. U-See Homes' virtual viewing platform enables this group to view and qualify multiple properties in a single 45-minute session.

"Our negotiators are spending full days on viewings with buyers who are not ready to offer."

Physical viewing days are high-cost, low-conversion when the buyer has not been properly qualified. U-See Homes enables a virtual qualification viewing before a physical visit - ensuring physical viewings are reserved for buyers with genuine intent.

"We have virtual tours but buyers just watch them passively - there's no engagement."

Passive virtual tours lack the agent interaction that answers questions, handles objections, and builds the buyer relationship that leads to an offer. U-See Homes combines the tours with live video interaction between buyer and negotiator.

How U-See Homes works for estate agents

Six capabilities that transform property viewings from a scheduling challenge into a competitive advantage.

U-See Homes integrates with your existing virtual tours and CRM to create a seamless virtual viewing experience that feels personal, professional, and engaging for every buyer.

1

Live face-to-face video viewings

Negotiators conduct live video viewings with buyers using the agency's existing virtual tours. The buyer is present via video call while the negotiator guides them through the property - answering questions in real time and building the relationship that drives offer decisions.

2

Multi-property appointments

A single U-See Homes appointment can cover multiple properties - allowing buyers to view three or four properties in one session from their own location. This dramatically reduces the time-to-shortlist and the number of physical viewing requests before buyers commit.

3

Integrated booking system

A booking system embedded on your agency's website lets buyers book virtual viewing appointments directly. Appointments can also be booked on behalf of callers by your team.

4

Floor plan and document sharing

During the virtual viewing, negotiators can share floor plans, local area maps, Google Maps neighbourhood tours, and property documents directly in the video session - giving buyers the full context without a physical visit.

5

Wishlist and session replay

Buyers can create wishlists of properties viewed in their U-See Homes account and rewatch their virtual viewings after the session. The replay feature allows buyers to return to specific rooms and features that interested them most.

6

Buyer insight data

U-See Homes tracks how many times buyers rewatch each property and how long they spend on each room. These insights tell your negotiators which properties each buyer is most seriously considering - enabling more effective follow-up and offer encouragement.

Getting U-See Homes live for your agency

Five steps from registration to your first virtual viewing appointment with a buyer.

U-See Homes registration takes two minutes. Adding properties and taking bookings can begin immediately.

1

Register your agency

Create your U-See Homes agency account. Registration is free and takes two minutes.

2

Build your team

Add branch managers and negotiators to your account. Anyone on your team can upload properties and start taking virtual viewing bookings.

3

Upload properties

Upload your properties with virtual tours. U-See Homes works with your existing 360-degree or video tours. Each property upload costs £10 with a £2 monthly management fee.

4

Add the booking facility to your website

U-See Homes works with your technical team to install the booking facility on your agency website. Buyers can then self-book virtual viewing appointments online.

5

Conduct virtual viewings and track buyer engagement

Your negotiators conduct virtual viewing appointments using the U-See Homes platform. After each session, track buyer engagement through the insight dashboard to prioritise follow-ups.

The Kerfuffle member offer

Kerfuffle members get a demonstration of U-See Homes using properties from their current live portfolio.

U-See Homes works with estate agencies across the UK. Kerfuffle members get a personalised demonstration using their own property listings.

What Kerfuffle members get

  • Live demonstration using properties from your current portfolio
  • Booking system installation support for your agency website
  • Buyer insight data walkthrough
  • CRM integration scoping for appointment management
  • Kerfuffle account manager introduction to the U-See Homes team
Kerfuffle member route

Standard route

Off-the-shelf pricing

Your terms, reviewed before you sign

From £10/property
Free to register + per-property fee

U-See Homes is free to register. Properties are uploaded for £10 each with a £2 monthly management fee per active listing. Kerfuffle members get the full pricing structure and a demonstration before committing.

More on Kerfuffle

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Live demo - open to all Kerfuffle members

See a U-See Homes virtual viewing appointment from the buyer and negotiator perspective.

A practical demonstration of the full U-See Homes experience - from buyer booking to virtual viewing to insight tracking - using live UK properties.

On demand
Book now
30 min + Q&A
Kerfuffle team

U-See Homes - a practical walkthrough for UK estate agents

A 30-minute demonstration of U-See Homes covering the buyer booking system, a live virtual viewing example with multi-property navigation, floor plan and document sharing, the wishlist and replay features, and the buyer insight dashboard that tells your negotiators which properties each buyer is most seriously considering.

K
Kerfuffle Team
Your account manager - member advisory
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U-See Homes changed the way we qualify buyers before physical viewings. Our relocating buyers can now properly view five properties in one session from their current city. By the time they arrive for physical viewings, they already have a clear shortlist. Our physical viewing-to-offer conversion rate has improved significantly.
Sales Manager, regional estate agency East of England
Frequently asked questions

What estate agents ask about virtual viewings with U-See Homes.

Does U-See Homes replace physical viewings?
No. U-See Homes is designed as a qualification step before physical viewings - not a replacement. Buyers who complete a virtual viewing appointment arrive at physical viewings with a clearer intent and a shorter shortlist, making physical viewings more efficient and productive.
What virtual tours does U-See Homes work with?
U-See Homes works with your existing virtual tours - 360-degree tours from Matterport, EyeSpy360, or other providers, as well as standard video tours. No specific virtual tour provider is required.
How does the booking system integrate with our website?
The U-See Homes team works with your technical team to install the booking facility on your existing website. The integration is supported by U-See Homes and typically takes less than a day.
What do the buyer insight metrics actually show?
The insight dashboard shows you how many times each buyer has rewatched a specific property, how long they spent on each room, and which features they paid most attention to. This data helps your negotiators prioritise follow-up calls and understand which properties are generating the strongest buyer interest.
How are appointments synchronised with our existing calendar?
Appointments booked through U-See Homes auto-sync with Google Calendar and Outlook. CRM platform integrations are being developed and can be requested at registration.
How do we access the Kerfuffle member deal?
Book through this page and your Kerfuffle account manager will introduce you to the U-See Homes team for a demonstration using your live properties.
About U-See Homes

Revolutionary virtual viewings for UK estate agents - personal, flexible, and data-rich.

U-See Homes was built to remove the geographic and scheduling barriers that prevent buyers from properly engaging with properties before committing to a physical viewing. By enabling live face-to-face video viewings of multiple properties in a single appointment, U-See Homes helps estate agents reach more buyers, qualify them earlier, and generate offers faster - with buyer insight data that makes every follow-up conversation more informed.

Free
Free to register your agency account
Multi
View multiple properties in one appointment
Live
Face-to-face video - not passive virtual tours
Insight
Buyer rewatch data shows genuine interest levels
Pays You Back

U-See Homes on Compare The PropTech

U-See Homes is featured on Compare The PropTech alongside hundreds of other UK proptech suppliers. Kerfuffle members can view verified reviews, compare suppliers, and see which tools qualify for PropTech That Pays Back - the initiative that rewards estate agents with kredits for the tools they actually use.

Browse PropTech That Pays Back → Register your agency →

Your buyers want to view properties on their terms. U-See Homes makes every viewing possible without the diary logistics.

Virtual viewings that feel personal. Buyer insights that improve follow-up. One conversation with Kerfuffle to see it in action.

Want to talk through how U-See Homes would work for your team?

Grab fifteen minutes with the Kerfuffle team. We will walk you through the member offer, answer your questions, and figure out the best fit for your agency.

Book a Zoom with Kerfuffle →