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Kerfuffle Listed — Compare The PropTech

Tenant referencing and rent guarantee insurance designed for letting agents. Straightforward pricing, fast turnaround, real people in Newcastle.

Van Mildert delivers comprehensive tenant referencing and rent guarantee insurance for UK letting agencies. A dedicated team of over 80 staff in Newcastle means your references are handled in-house from start to finish - not farmed out.

Your Kerfuffle presence vs the rest of the web

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46
reviews — 5.0 stars
Google
36
reviews — 4.5 stars

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The problem this solves

Why estate and letting agents look at Van Mildert.

Specialist tenant referencing and rent guarantee insurance provider built specifically for UK letting agents. Here is what drives agents to look for a better solution.

"Referencing takes too long and we lose applicants while we wait."

Fast turnaround matters when applicants are viewing multiple properties. Van Mildert's in-house team processes references without the delays that outsourced referencing introduces.

"Our rent guarantee insurance is complicated and claims are hard to make."

Van Mildert's rent guarantee products are designed to be straightforward - published pricing, clear terms and simple monthly or annual options. No opaque policy language.

"We have to log into a separate system to order references."

CRM integration means you order referencing directly from the platform your team already uses. No extra logins, no duplicate data entry.

"Landlords keep asking us to cover rent if a tenant defaults."

The Guaranteed Rental Payment Service at £15 per month removes that pressure entirely. Rent is guaranteed to arrive whether or not the tenant pays.

How Van Mildert works

Six things Van Mildert does for your agency.

Here is what you are getting access to.

1

Full Tenant Reference - £18

A comprehensive reference covering credit history, employment check, landlord reference and affordability assessment. In-house team, start to completion.

2

Instant Credit Check - £10

A rapid credit check for fast pre-qualification. Useful for high-volume agencies who want to filter applicants before committing to a full reference.

3

Company Reference - £25

Reference checks designed for corporate and company tenants where employment and directorship verification is required alongside credit history.

4

Rent Guarantee Insurance

Monthly (from £10/month) or annual (from £125/year) rent guarantee policies covering lost rent and legal expenses. Options with or without a one-month excess.

5

Guaranteed Rental Payment Service - £15/month

Guarantees rent collection regardless of whether the tenant pays. Removes arrears management from your office entirely.

6

CRM Integration

Direct integrations with major UK estate agency platforms allow agents to order referencing and insurance from within their existing workflow.

Getting started with Van Mildert

From first contact to live in your agency — five steps.

1

Set up your agency account

Register with Van Mildert and configure your CRM integration. The process is straightforward and the team supports you through setup.

2

Order a reference

Submit a tenant for referencing directly from your CRM or the Van Mildert portal. Choose from instant credit check or full comprehensive reference.

3

Van Mildert processes in-house

The Newcastle-based team handles your reference from start to finish using their own staff - no outsourcing, full quality control throughout.

4

Receive your report

Get a clear referencing outcome with all supporting documentation. Pass, refer or fail results are presented with the evidence to support your decision.

5

Add rent guarantee insurance

Apply a rent guarantee policy to qualifying tenancies. Monthly or annual options are available with or without a one-month rent excess.

The Kerfuffle member offer

What Kerfuffle members get when they connect with Van Mildert.

Van Mildert is listed on Kerfuffle as part of the Compare The PropTech supplier programme. Kerfuffle members can connect with Van Mildert through the Kerfuffle platform or via the booking link below. Any commercial terms are agreed directly between your agency and Van Mildert.

What you get through Kerfuffle

  • A warm introduction via the Kerfuffle platform
  • Access to the Van Mildert team with context about your agency
  • Peer reviews from verified agents on Kerfuffle before you call
  • Commercial terms agreed directly — no hidden fees from Kerfuffle
Kerfuffle member route

Connected via Compare The PropTech

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Pricing agreed between you and Van Mildert
More on Kerfuffle

Dig into the data before you book a call.

Van Mildert's Kerfuffle profile has 46 verified agent reviews and full product details. Open in a new tab — your spot on this page is saved.

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Book a call

See Van Mildert and ask your questions before committing to anything.

A short call with the Van Mildert team covers how the product works, whether it fits your agency's workflow, and what terms apply. No obligation, no hard sell.

Arrange a call with Van Mildert via Kerfuffle

Book a conversation via the Kerfuffle team. They will introduce you to Van Mildert, provide context about your agency and make sure the call is worth your time.

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Frequently asked questions

What agents ask about Van Mildert.

How much does a full tenant reference cost?
Van Mildert publishes clear pricing: a fully comprehensive reference is £18, an instant credit check is £10, a company reference is £25. Rent guarantee insurance starts at £10 per month with a one-month rent excess, or £25 per month with no excess.
What does the Guaranteed Rental Payment Service cover?
The Guaranteed Rental Payment Service is a £15 per month product that guarantees rent collection regardless of tenant payment. It provides an additional layer of protection beyond standard rent guarantee insurance, removing the need to pursue tenants for arrears.
How does Van Mildert integrate with estate agency software?
Van Mildert integrates with most major UK estate agency platforms, allowing agents to order references and insurance directly from their CRM without switching systems. This also reduces data entry and the risk of manual errors.
Is all referencing done in-house?
Yes. Van Mildert handles references with their own dedicated team of over 80 staff based in Newcastle. They do not outsource the referencing process, which gives them direct quality control over every reference until completion.
Can I offer rent guarantee insurance to landlords who are not my clients?
Van Mildert's products are primarily structured for letting agents to offer to their landlord clients. The commercial model gives agents a revenue stream on every policy while giving landlords straightforward protection.
How do I access this through Kerfuffle?
Use the booking link below to arrange a call with the Van Mildert team. Mention you are a Kerfuffle member and they will walk you through the commercial terms that apply.
About Van Mildert

Who they are and what they do.

Van Mildert has been providing tenant referencing and insurance services to UK letting agents for many years, operating from a dedicated team of over 80 personnel in Newcastle. Their focus on in-house delivery, transparent pricing and CRM integration makes them a consistent choice for agents who want straightforward referencing without the complexity.

See Kerfuffle profile → Visit vanmildert.net →
PropTech That Pays

Could Van Mildert pay you back when you use what you buy?

PropTech That Pays Back is a Kerfuffle initiative that rewards estate agents with kredits when they use the tools they invest in — not just when they sign up. Check whether Van Mildert participates and see what other agents are saying on the platform.

See if Van Mildert is on PropTech That Pays → Register your agency →

Ready to see whether Van Mildert fits your agency?

Kerfuffle members get a warm introduction, peer review context and a direct line to the Van Mildert team. No cold calls, no hard sell.

Want to talk through how Van Mildert could work for your agency?

Grab fifteen minutes with the Kerfuffle team. They will walk you through the agent reviews, the member offer and help you decide if it is worth a closer look.

Book a quick Zoom to discuss options →