Done well, cross sales pay for the marketing budget. Done badly, they cost you the customer.
Vouch is the award-winning tenant referencing platform built by letting agents for letting agents. Over 3,000 lettings agencies across the UK use Vouch to keep full control of their referencing in-house, while smart automation handles the admin. IDVT fraud checks, open banking, Equifax credit data and automated applicant chasing - all in one platform that also earns your branch commission on every let.
The majority of UK referencing platforms are owned by insurance companies with their own risk models and commercial priorities. That means agents either pay over the odds for managed referencing, or they outsource decisions they should be making themselves. Vouch was built differently - agents keep control, automation handles the admin, and the income stays in the branch.
Sending reference request reminders, following up with employers and landlords, collecting documents - it is unglamorous admin that falls to your negotiators. Automated chasing handles it without anyone lifting a finger.
Payslip fraud, manipulated bank statements and shared identity documents are all on the rise. Without IDVT checks and open banking income verification, fraudulent tenants can slip through - and when they do, you still face the eviction costs.
Many managed referencing services charge fees that could be reduced by running references in-house. At the same time, they often offer commissions on insurance and utility products - but not all of that commission reaches the agent who did the work.
With Renters' Rights Act changes and Right to Rent obligations evolving, mistakes in documentation collection can be costly. Vouch's IDSP-certified IDVT process handles digital verification for UK passport holders, removing the need for in-person checks in those cases.
Vouch gives you a real-time referencing dashboard, automated applicant communications and industry-leading fraud detection - all in one place. Core service keeps you in control; Core+ hands more of the decision-making to Vouch if you prefer a managed route.
Full Equifax adverse credit data on every applicant, with three years of address history. Risk-flagged reports let you see exactly where a reference stands without reading the whole file.
Government-accredited Identity Document Validation Technology through Credas. UK passport holders can be verified digitally, removing the need for in-person checks and reducing fraud risk significantly.
Tenants can securely share financial data via open banking (Tink, owned by Visa). This instant income verification method speeds up the reference and reduces reliance on documents that can be forged.
Automated outreach and chasing for employer and previous landlord references. The system flags when a reference is complete and alerts when it raises concerns, without manual monitoring.
Automated PEPs and sanctions checks on all tenants and guarantors as part of the referencing flow. Helps you meet your AML obligations without adding manual compliance steps.
Rent protection, tenants' insurance, deposit replacement (via Reposit), utility switching and SKY TV / Virgin Media referrals. Each product generates commission for your branch on every reference.
Vouch is a Propertymark Industry Supplier and an award-winning referencing platform trusted by over 3,000 UK letting agencies. Kerfuffle members can discuss commercial terms, onboarding arrangements and the income generation setup before committing to anything.
Vouch was founded on the idea that referencing should be fast, fraud-resistant and profitable for the agent - not just the referencing company. Over 3,000 UK letting agencies have made that switch.
As a Propertymark Industry Supplier, Vouch is a vetted, trusted referencing solution for UK letting agents. Book 15 minutes with the Kerfuffle team to review the commercial terms, understand the income generation setup and see if it is the right fit for your office.
Book a quick Zoom to discuss options →PropTech That Pays Back is the Kerfuffle initiative that rewards estate agents with kredits when they actively use the tools they have paid for. Vouch is not on the platform presently. Register your interest below if you would like to see them added.
Vouch is the award-winning platform built by letting agents who understood the problem from the inside. Kerfuffle members get commercial terms reviewed before they commit, and a dedicated account manager from day one.
Want to talk through the switch to Vouch for your agency?
Grab 15 minutes with the Kerfuffle team. We will walk through the Core vs Core+ options, the income setup, and help you understand what you would be moving from and to.
Book a quick Zoom to discuss options →