K Compare The PropTech
#149 ON KERFUFFLE
See full Kerfuffle profile — 5 reviews →
Kerfuffle Listed — Compare The PropTech

Your phone answered professionally, every time. We Handle Calls is built for estate agents and costs up to 66% less than the competition.

We Handle Calls is the estate agent specialist in call handling. Whether you need overflow cover, a full receptionist service or total call management, your callers get a professional experience and messages land in your inbox within seconds - at a fraction of the cost of alternatives.

Your Kerfuffle presence vs the rest of the web

Kerfuffle
5
reviews — 5.0 stars
Google
9
reviews — 5.0 stars

You have 9 reviews sitting outside Kerfuffle.
Get them showing here — claim your page and sync.

The problem this solves

Why estate and letting agents look at We Handle Calls.

Specialist estate agent call handling service that saves up to 66% on call handling costs without compromising on quality. Here is what drives agents to look for a better solution.

"We miss calls when the team is on viewings and lose instructions."

A missed call from a prospective vendor at the right moment is an instruction that goes elsewhere. We Handle Calls ensures every call is answered professionally regardless of what your team is doing.

"Our current answering service costs too much and callers can tell they have reached a call centre."

We Handle Calls is up to 66% cheaper than generic call handling and is specifically built for estate agency. Callers hear your brand name and receive an experience consistent with your office.

"We are too small to justify hiring a receptionist."

At any call volume from one per month upwards, We Handle Calls is more cost-effective than a part-time hire - with full professional coverage and no employment overhead.

"Messages from our answering service arrive too late to be useful."

We Handle Calls delivers messages to your inbox within seconds of the call ending. By the time you check, the details are already there.

How We Handle Calls works

Six things We Handle Calls does for your agency.

Here is what you are getting access to.

1

Call Overflow Service

Calls only come to us when you cannot take them. Set a ring time, or divert when your line is busy. You stay in control - we catch what you miss.

2

Receptionist Service

Every call is introduced to you first. You decide in real time whether to take it or have a message taken. A hybrid model between full outsourcing and in-house handling.

3

Total Call Handling

All calls go to our estate agent-trained team. They handle every call under your brand, collect the information you need and deliver it to your inbox within seconds.

4

Any Call Volume

No minimums, no maximums. From 1 call per month to 1,000+. Pricing scales to what you actually use.

5

Fast Message Delivery

Messages from every call land in your inbox within seconds. Name, number, reason for calling and any other details you specified in onboarding.

6

Estate Agent Training

Our call agents are trained specifically on estate agency. They understand the difference between a vendor, a buyer, a landlord and a tenant - and handle each appropriately.

Getting started with We Handle Calls

From first contact to live in your agency — five steps.

1

Sign up for the free trial

No commitment required. A call from the onboarding team follows within one working day.

2

10-minute onboarding call

Tell the team your greeting, the information you need from callers and how to reach you. That is everything they need.

3

Receive your divert number

The technical team configures your requirements and issues your divert number. Setup is complete.

4

Go live

Forward your phone to the divert number - fully, partially or on overflow only. We Handle Calls begins answering in your brand from the first call.

5

Messages arrive instantly

Every call is logged and the message - name, number, reason for calling and any additional detail - lands in your inbox within seconds of the call ending.

The Kerfuffle member offer

What Kerfuffle members get when they connect with We Handle Calls.

We Handle Calls is listed on Kerfuffle as part of the Compare The PropTech supplier programme. Kerfuffle members can connect with We Handle Calls through the Kerfuffle platform or via the booking link below. Any commercial terms are agreed directly between your agency and We Handle Calls.

What you get through Kerfuffle

  • A warm introduction via the Kerfuffle platform
  • Access to the We Handle Calls team with context about your agency
  • Peer reviews from verified agents on Kerfuffle before you call
  • Commercial terms agreed directly — no hidden fees from Kerfuffle
Kerfuffle member route

Connected via Compare The PropTech

Discuss directly
Pricing agreed between you and We Handle Calls
More on Kerfuffle

Dig into the data before you book a call.

We Handle Calls's Kerfuffle profile has 5 verified agent reviews and full product details. Open in a new tab — your spot on this page is saved.

5
Verified agent reviews
Real agents, real ratings →
Full Kerfuffle profile
Product overview and contact →

Already a Kerfuffle member? Write a review of We Handle Calls →

Book a call

See We Handle Calls and ask your questions before committing to anything.

A short call with the We Handle Calls team covers how the product works, whether it fits your agency's workflow, and what terms apply. No obligation, no hard sell.

Arrange a call with We Handle Calls via Kerfuffle

Book a conversation via the Kerfuffle team. They will introduce you to We Handle Calls, provide context about your agency and make sure the call is worth your time.

Book a Zoom with Kerfuffle
Frequently asked questions

What agents ask about We Handle Calls.

What is the difference between call overflow, receptionist service and total call handling?
Call Overflow only kicks in when you cannot take a call yourself - you stay in control and we cover the gaps. Receptionist Service introduces every call to you first; you decide whether to take it or have a message taken. Total Call Handling routes all calls to our team, who handle them under your brand and send full details to your inbox within seconds.
How quickly can we go live?
Onboarding takes around 10 minutes. After signing up for the free trial, you receive a call from our onboarding team, we gather the information we need, our technical team builds it into the system and your divert number is issued. You are live the same day.
Is this genuinely 66% cheaper than other providers?
Yes, in most cases. We Handle Calls was started because the cost of call handling in the UK was identified as a barrier for estate agents who needed the service but could not justify the price. The pricing model is designed specifically to make professional call handling accessible for agencies of all sizes.
Do callers know they are not speaking to someone from our office?
No. Calls are answered in your agency name using the greeting and information you provide during onboarding. Callers receive a consistent, professional experience that reflects your brand.
Can you handle very low call volumes?
Yes. We Handle Calls accommodates any volume, from 1 call per month upwards. There is no minimum commitment that makes it uneconomical for smaller agencies.
How do we access this through Kerfuffle?
Book a call via the button below. The We Handle Calls team will walk you through the free trial and explain the pricing that applies to Kerfuffle members.
About We Handle Calls

Who they are and what they do.

We Handle Calls was founded to address the spiralling cost of call handling for UK estate agents. The service is purpose-built around how estate agencies operate - not adapted from a generic answering service. It is specifically focused on saving agents money without compromising on the quality of experience their callers receive.

See Kerfuffle profile → Visit wehandlecalls.co.uk →
PropTech That Pays

Could We Handle Calls pay you back when you use what you buy?

PropTech That Pays Back is a Kerfuffle initiative that rewards estate agents with kredits when they use the tools they invest in — not just when they sign up. Check whether We Handle Calls participates and see what other agents are saying on the platform.

See if We Handle Calls is on PropTech That Pays → Register your agency →

Ready to see whether We Handle Calls fits your agency?

Kerfuffle members get a warm introduction, peer review context and a direct line to the We Handle Calls team. No cold calls, no hard sell.

Want to talk through how We Handle Calls could work for your agency?

Grab fifteen minutes with the Kerfuffle team. They will walk you through the agent reviews, the member offer and help you decide if it is worth a closer look.

Book a quick Zoom to discuss options →