We Handle Calls is the estate agent specialist in call handling. Whether you need overflow cover, a full receptionist service or total call management, your callers get a professional experience and messages land in your inbox within seconds - at a fraction of the cost of alternatives.
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Specialist estate agent call handling service that saves up to 66% on call handling costs without compromising on quality. Here is what drives agents to look for a better solution.
A missed call from a prospective vendor at the right moment is an instruction that goes elsewhere. We Handle Calls ensures every call is answered professionally regardless of what your team is doing.
We Handle Calls is up to 66% cheaper than generic call handling and is specifically built for estate agency. Callers hear your brand name and receive an experience consistent with your office.
At any call volume from one per month upwards, We Handle Calls is more cost-effective than a part-time hire - with full professional coverage and no employment overhead.
We Handle Calls delivers messages to your inbox within seconds of the call ending. By the time you check, the details are already there.
Here is what you are getting access to.
Calls only come to us when you cannot take them. Set a ring time, or divert when your line is busy. You stay in control - we catch what you miss.
Every call is introduced to you first. You decide in real time whether to take it or have a message taken. A hybrid model between full outsourcing and in-house handling.
All calls go to our estate agent-trained team. They handle every call under your brand, collect the information you need and deliver it to your inbox within seconds.
No minimums, no maximums. From 1 call per month to 1,000+. Pricing scales to what you actually use.
Messages from every call land in your inbox within seconds. Name, number, reason for calling and any other details you specified in onboarding.
Our call agents are trained specifically on estate agency. They understand the difference between a vendor, a buyer, a landlord and a tenant - and handle each appropriately.
No commitment required. A call from the onboarding team follows within one working day.
Tell the team your greeting, the information you need from callers and how to reach you. That is everything they need.
The technical team configures your requirements and issues your divert number. Setup is complete.
Forward your phone to the divert number - fully, partially or on overflow only. We Handle Calls begins answering in your brand from the first call.
Every call is logged and the message - name, number, reason for calling and any additional detail - lands in your inbox within seconds of the call ending.
We Handle Calls is listed on Kerfuffle as part of the Compare The PropTech supplier programme. Kerfuffle members can connect with We Handle Calls through the Kerfuffle platform or via the booking link below. Any commercial terms are agreed directly between your agency and We Handle Calls.
Connected via Compare The PropTech
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A short call with the We Handle Calls team covers how the product works, whether it fits your agency's workflow, and what terms apply. No obligation, no hard sell.
Book a conversation via the Kerfuffle team. They will introduce you to We Handle Calls, provide context about your agency and make sure the call is worth your time.
Book a Zoom with KerfuffleWe Handle Calls was founded to address the spiralling cost of call handling for UK estate agents. The service is purpose-built around how estate agencies operate - not adapted from a generic answering service. It is specifically focused on saving agents money without compromising on the quality of experience their callers receive.
PropTech That Pays Back is a Kerfuffle initiative that rewards estate agents with kredits when they use the tools they invest in — not just when they sign up. Check whether We Handle Calls participates and see what other agents are saying on the platform.
Kerfuffle members get a warm introduction, peer review context and a direct line to the We Handle Calls team. No cold calls, no hard sell.
Want to talk through how We Handle Calls could work for your agency?
Grab fifteen minutes with the Kerfuffle team. They will walk you through the agent reviews, the member offer and help you decide if it is worth a closer look.
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