WeCOMPLETE is a specialist sales progression and conveyancing support service for estate agents - providing dedicated resource to manage the gap between offer acceptance and exchange. Fewer fall-throughs. Faster timelines. More consistent updates to buyers and vendors. Your team's effort focused on winning the next instruction while WeCOMPLETE protects the ones you have already agreed.
A negotiator managing twenty active progressions alongside their valuation and viewing diary cannot give each transaction the attention it needs. WeCOMPLETE provides the dedicated focus that prevents the preventable fall-throughs.
Most transactions that collapse show warning signs early - a solicitor going quiet, a survey flagged and unresolved, a mortgage extension request that arrives late. Active progression catches these earlier and resolves them before they become terminal.
The post-offer silence is where buyer and vendor confidence erodes. Regular, accurate updates from a dedicated progression resource maintain confidence and reduce the number of clients who withdraw because they feel ignored.
Sales progression is important but it competes directly with valuation, viewing and instruction activity for the same negotiator's time. Specialist resource means progression happens at the right level without sacrificing new business development.
Conveyancers respond to consistent, informed pressure. Transactions with active progressors move faster than those without. WeCOMPLETE applies that pressure consistently across every case.
WeCOMPLETE operates as a specialist extension of your agency's sales team - owning the progression workflow from offer to exchange and reporting back to your branch throughout.
Each progression case is assigned to a dedicated WeCOMPLETE case manager who owns it from offer to exchange. Continuity of relationship with conveyancers and parties throughout the transaction.
Daily contact with solicitors at every stage of the process. WeCOMPLETE knows the right cadence of contact to maintain momentum without creating friction.
Active monitoring of every property in a chain, not just your client's. Issues elsewhere in the chain are identified early and communicated to your branch before they affect your transaction.
Regular, accurate updates to all buyers and vendors at agreed intervals. Consistent communication that maintains confidence and reduces the number of parties who escalate to your branch.
Problems are surfaced, assessed and communicated to your branch with a recommended action. WeCOMPLETE does not just report problems - they identify the fastest route to resolution.
Regular reports to your branch showing the status of all WeCOMPLETE managed cases, current risk levels and upcoming milestones. Full visibility without requiring you to chase for updates.
WeCOMPLETE can be activated on a sale-by-sale basis or as a full-portfolio progression service. The handover from your team is simple and fast.
On offer acceptance, send WeCOMPLETE the case details - buyer, vendor, property, solicitors on both sides, timeline and any known complications.
WeCOMPLETE makes first contact with all solicitors and parties within 24 hours. The progression cadence starts immediately.
Regular contact with conveyancers, chain monitoring and buyer/vendor update programme is live from day one.
Any complications identified during progression are communicated to your branch immediately with WeCOMPLETE's assessment and recommended next steps.
On exchange, WeCOMPLETE provides a case summary and closes the file. The resource moves to the next active case in your pipeline.
WeCOMPLETE is a Kerfuffle-rated supplier. Members get more than a standard trial - you get a commercial conversation with your Kerfuffle account manager in the loop before you commit to anything.
Standard route
Off-the-shelf pricing
Your terms, reviewed before you sign
Pricing and onboarding scope are agreed per agency. Book a demo and the team will scope it live - with your Kerfuffle AM in the room.
WeCOMPLETE's full Kerfuffle profile has 5 verified agent reviews, ratings, awards history and more. Open in a new tab - your spot on this page is saved.
Already a Kerfuffle member? Write a review of WeCOMPLETE →
A walkthrough of WeCOMPLETE's platform followed by live Q&A for estate and lettings professionals.
A practical walkthrough of WeCOMPLETE's platform, covering the features your estate and lettings team will use every day. Followed by live Q&A.
WeCOMPLETE was built around a simple insight: the progression gap between offer and exchange is where estate agencies lose the most value, and it is consistently under-resourced relative to the impact it has on revenue. By providing specialist progression resource that applies consistent, informed pressure on conveyancers and keeps buyers and vendors informed throughout the process, WeCOMPLETE reduces fall-through rates and accelerates exchange timelines for the agencies it works with.
PropTech That Pays Back is a Kerfuffle initiative that rewards estate agents with kredits when they actually use the tools they invest in. See which suppliers are enrolled, see what other agents are saying, and start earning back on the proptech you already pay for.
Book a demo and see the member offer available exclusively to Kerfuffle agents.
Want to talk through how this would work for your team?
Grab fifteen minutes with the Kerfuffle team. We will walk you through the member offer, answer your questions, and figure out the best fit for your branch.
Book a Zoom with Kerfuffle →