Done well, cross sales pay for the marketing budget. Done badly, they cost you the customer.
One Utility Bill Notify is the utility notification platform used by thousands of letting agents across the UK. Enter the property and tenant details once, and Notify contacts every utility supplier on behalf of your tenant — while you earn guaranteed commission on every qualified tenancy. Fully integrated with major CRMs, free to sign up, and with 238 verified Kerfuffle reviews from agents who use it every day.
Notifying utility suppliers of a new tenancy is a legal obligation for landlords and a practical necessity for agents. It is also time-consuming, repetitive, and entirely unrewarded — until Notify. Most lettings teams are still handling it manually, contact by contact, property by property, every time a tenant moves in or out.
The average letting agent spends 53 hours a month on utility notifications. That is more than a full week of one person's time, every month, on an administrative task that Notify automates completely for free.
Manual processes fail. A tenant move-in that wasn't notified to the energy supplier, a void period where the council tax wasn't transferred, a water account still in the previous tenant's name — each of these creates liability that lands on the agent and the landlord. Notify submits within 24-48 hours of your entry.
Notify pays up to £17.50 per tenancy on qualified move-in referrals, with uncapped commission and a referral structure that rewards agents who bring other agencies onto the platform. The time you were already spending on notifications now has a revenue attached to it.
Notify integrates with Street.co.uk and other major CRMs, meaning your tenancy data flows through automatically. When the integration is live, move-in notifications require no duplicate data entry — your team submits in your existing workflow and Notify does the rest.
Notify is the utility management platform from One Utility Bill, built specifically for letting agents. It handles the notification, the supplier contact, the commission, and the tenant communication — your team enters the property and tenant details, and Notify does everything else.
Enter property and tenant details into the Notify portal once. The One Utility Bill team contacts every utility supplier — gas, electricity, water, council tax — on behalf of your tenant and within 24-48 hours of your submission. No phone calls, no chasing, no individual supplier portals to log into.
Earn up to £17.50 per qualified tenancy referral, regardless of whether the tenant switches utility provider. Submit with 30 days or more notice and earn the top commission rate. Submit with more than 4 days' notice before the tenancy starts and you qualify for commission. Enhanced standard commissions are in place until March 2026.
One Utility Bill contacts your tenant directly near their tenancy start date, helping them understand their utility situation and offering them the option to take bills-inclusive arrangements if suitable. Your agency's move-in process looks more complete, and your tenants get support you currently don't have the time to provide.
Notify integrates with Street.co.uk and other major CRM and property management platforms via open API. When integrated, move-in data flows from your CRM to Notify automatically — no double entry, no manually re-keying tenant details. For agents on Street.co.uk in particular, the integration is live and in active use.
Refer other agents to Notify and earn a percentage of their Notify earnings as a recurring commission. Refer 1 agent and earn 10% of their commissions. Refer 2-3 agents and earn 15%. Refer 4 or more and earn 25%. The referred agent's own commission is unaffected — your commission is additional income from the relationship.
During void periods, utility accounts need to be managed and transferred correctly. Notify handles the void period notification process so that the correct party is responsible for utility accounts between tenancies — reducing the risk of surprise charges landing on the landlord or agent at the end of a void.
Integrated with the platforms your team already uses
Notify is free to sign up. The onboarding is simple. Kerfuffle members get prioritised setup and a named contact to make sure the integration and commission structure is configured correctly from day one.
Register your agency on the Notify portal. It is free. Kerfuffle members get prioritised onboarding — a guided setup conversation with the One Utility Bill team to make sure your account is configured correctly and your team understands the submission process.
If your agency uses Street.co.uk or another integrated CRM, connect Notify via the open API. Your tenancy move-in data starts flowing automatically. For non-integrated setups, the Notify portal is straightforward to use as a standalone submission tool.
For each new move-in, enter the property and tenant details into Notify. The One Utility Bill team contacts every utility supplier within 24-48 hours. Your team does not make a single call to a utility company. Your commission is ready to withdraw once the submission qualifies.
Commission of up to £17.50 per qualified tenancy is available to withdraw from your Notify account. There is no cap on how many tenancies you can earn on. Refer other agents and earn a percentage of their commissions on top of your own portfolio earnings.
One Utility Bill is a Kerfuffle-reviewed partner and sits at #3 on Kerfuffle with 238 verified agent reviews. Members of Kerfuffle get more than a standard Notify signup — you get a commercial conversation with your Kerfuffle account manager in the loop from the start.
Standard signup
Self-serve Notify registration
Prioritised, guided onboarding
Notify costs nothing to sign up and nothing to use. You earn up to £17.50 per qualified tenancy. The Kerfuffle member route gets you a guided setup and a named contact who makes sure your commission structure and integration are right from day one.
One Utility Bill's full Kerfuffle profile has 238 verified agent reviews, awards, integration details and video reviews. Open in a new tab — your spot on this page is saved.
Already a Kerfuffle member? Write a review of One Utility Bill →
A walkthrough of the Notify submission process, how the utility supplier notification works, how commission is earned and withdrawn, and how the CRM integration eliminates double entry for your team — followed by Q&A.
How letting agents can eliminate manual utility notification, earn up to £17.50 per tenancy, integrate with their existing CRM, and refer other agents for additional recurring commission. Includes a live walkthrough of the Notify portal and the commission withdrawal process.
We have been struggling with the headache of manually dealing with utilities and adding data to our CRM for ages, until Notify. Fully integrated with our CRM, so it requires little effort, and we have been given back hours of time each week that we can use for other essential tasks.Nick Smith, The Letting Station Notify user, integrated with Street.co.uk CRM
Notify is not a utility switching product. It is a utility notification platform that handles the legal and administrative obligation agents carry on every tenancy change — and pays them for doing it. #3 on Kerfuffle in its category.
One Utility Bill is one of a small group of suppliers on PropTech That Pays Back — a Kerfuffle initiative that rewards estate agents with kredits when they actually use the tools they invest in, not just when they sign the contract. See One Utility Bill's pay-back terms, see what other agents are saying, and start earning back on your subscription.
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