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Your agency is losing hours every week chasing conveyancers who are not calling back. Optimus tracks every transaction personally and cuts completion time by up to four weeks.

Optimus brings conveyancing, surveys, AML compliance, remortgages and home insurance under one roof for estate agents. Fixed fees, no hidden costs, personally monitored cases, and a hand-picked panel of solicitors visited in person. Part of the Landmark Information Group, plugged into over 700 property datasets - the biggest in the UK.

4w
Up to 4 weeks
Faster completion via Optimus Accelerate
700+
700+ datasets
Largest property data network in the UK
Fix
Fixed fees
No hidden costs, no surprises for your clients
1
One platform
Conveyancing, surveys, AML, wills, insurance

Your Kerfuffle presence vs the rest of the web

Kerfuffle
18
reviews - 5.0 stars
Google
73
reviews - 4.2 stars

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The conveyancing problem

Your clients' sales are slowing down - and your team is spending hours chasing conveyancers who should be chasing themselves.

The average conveyancing process in the UK takes far longer than it should - not because of regulation, but because most conveyancers operate on volume, not service. Your agency agrees a sale. Your vendor instructs a solicitor. And then nobody hears anything for three weeks. Your team makes the calls, chases the updates, and absorbs the frustration your client should never feel. That is not your job. It should not be your problem.

"We've chased the solicitor four times this week and still have no update for the vendor."

Overloaded conveyancers on volume-based models do not have time to proactively update estate agents or clients. Your team fills the gap - burning hours that should be spent winning new instructions.

"Our client got a nasty surprise from the solicitor about additional disbursements."

Quoted fees that expand during the transaction destroy client trust - and reflect on your agency even though you recommended the solicitor. Fixed-fee conveyancing removes this entirely. The fee quoted is the fee paid.

"We need AML checks sorted before exchange but we're waiting on the solicitor to organise them."

Anti-money laundering compliance causes more delays than almost any other single issue in residential conveyancing. Having a platform that handles AML upfront - before the process stalls - is the difference between a smooth transaction and a last-minute scramble.

"We're recommending different providers for conveyancing, surveys and insurance - and none of them talk to each other."

Sending clients to separate providers for each service means separate instructions, separate timelines, and no single view of transaction progress. When one provider is slow, the others wait - and your agency carries the communication burden across all of them.

How Optimus works for your estate agency

Six capabilities that replace the patchwork of providers your team currently juggles.

Optimus does not just provide conveyancing - it handles the chasing, the progress tracking, the AML, and the coordination that currently falls on your team. One platform, one point of contact, one fixed fee your client can trust.

1

Fixed-fee conveyancing

A hand-picked panel of performance-monitored solicitors, all visited in person by the Optimus team. Clients pay the quoted fee - all disbursements included, no nasty surprises. Every firm on the panel is assessed on service standards continuously, so you always know the quality is there.

2

Optimus Accelerate

A speed layer built on 700+ property datasets from the Landmark Information Group. Searches ordered upfront before the sale is agreed. Property data brought to the forefront before solicitors need it. Completion times cut by up to 28 days - not by accident, but by design.

3

Personal case tracking

Every single transaction is personally monitored, progressed and problem-solved by the Optimus team - not left to an automated portal. When an issue arises, Optimus handles it. When an update is needed, Optimus provides it. Your team stops chasing and starts selling.

4

AML checks handled on your behalf

Anti-money laundering compliance is managed by Optimus as part of the transaction process - upfront, on time, and without creating a bottleneck at the wrong moment. Your agency stays legally compliant. Your clients experience no last-minute delays from a compliance check landing at exchange.

5

Surveys, remortgages, wills and insurance

Beyond conveyancing, Optimus gives agents the ability to recommend level 2, level 3 and specialist surveys, remortgage and buy-to-let products, will writing, and home insurance - all from a single platform. Every referral comes back to Optimus, which means one relationship and one set of updates rather than five separate conversations.

6

Dedicated account team

Every estate agent on Optimus gets a dedicated account team - not a generic helpdesk. They are built from the industry: lenders, mortgage brokers, estate agencies, property services. They speak your language, understand your timelines, and are available by phone or email without the queuing that comes with a generic support line.

Your agency's journey with Optimus

From a fragmented set of referral relationships to one platform, one team, one fixed fee - five steps.

Setting up with Optimus does not require a platform migration or workflow overhaul. Your team gains a single point of contact that handles everything the current patchwork was supposed to handle - but actually delivers.

1

Meet your dedicated account team

A dedicated Optimus account manager meets with your agency, learns your typical transaction profile, and sets up the platform to reflect how your team works. One point of contact from day one - not a different person every time you call.

2

Instruct on your first transaction

When a sale is agreed, instruct Optimus through the platform or by phone. Your client receives a fixed-fee quote with all costs included. AML checks are initiated immediately. Searches are ordered through Optimus Accelerate before the solicitors need them.

3

Optimus takes over the chasing

From the moment of instruction, Optimus personally monitors and progresses the case. Updates are provided to your agency and your client without your team needing to ask. Bottlenecks are identified and resolved before they become delays.

4

Add surveys, remortgages and insurance from the same platform

If your client needs a survey, a remortgage recommendation, a will, or home insurance, you instruct through the same Optimus portal. No separate relationship, no separate update trail, no separate phone call for each provider.

5

Complete faster, retain more clients

With Accelerate running upfront and a personal case manager progressing daily, your transactions complete up to four weeks faster. Your clients associate the smoother experience with your agency. Referrals and repeat business follow.

The Kerfuffle member offer

Kerfuffle members get prioritised onboarding with Optimus and commercial terms reviewed by your Kerfuffle AM.

Optimus is a Kerfuffle partner with 18 verified agent reviews and a 5.0 rating. Kerfuffle members skip the standard onboarding queue and get a direct conversation with the Optimus team - with your Kerfuffle account manager in the room before anything is signed.

What Kerfuffle members get

  • Prioritised onboarding - skip the standard queue
  • Named Kerfuffle account manager throughout
  • Dedicated Optimus account team from day one
  • Member-only commercial terms reviewed by your Kerfuffle AM
  • First access to Optimus Accelerate for faster completions
Kerfuffle member route

Standard referral route

Standard onboarding

Your terms, reviewed before you sign

Bespoke deal
Scoped to your agency's transaction volume

Commercial structure and referral terms are agreed per agency. Book a demo and the Optimus team will scope it live - with your Kerfuffle AM in the room.

More on Kerfuffle

Dig into the data before you book a demo.

Optimus's full Kerfuffle profile has 18 verified agent reviews, service overview and full supplier profile. Open in a new tab - your spot on this page is saved.

18
Verified agent reviews
5.0 stars - real agents, real results →
Awards & recognition
Part of Landmark Information Group →
Full Kerfuffle profile
Services, overview, news →

Already a Kerfuffle member? Write a review of Optimus →

Live demo - open to all Kerfuffle members

See how Optimus handles the conveyancing admin your team currently absorbs - and what faster transactions look like in practice.

A walkthrough of the Optimus platform covering fixed-fee conveyancing, Accelerate data layer, AML handling, personal case tracking, and the single-platform approach to surveys, remortgages and insurance.

On demand
Book now
30 min + Q&A
Live with the Optimus team

One platform for conveyancing, surveys and compliance - how estate agents are saving hours every week with Optimus

How estate agents currently using separate providers for each service are consolidating onto Optimus and cutting completion times by up to four weeks - without changing how their team works in the field.

OP
Optimus team
Part of Landmark Information Group - 700+ property datasets, fixed fees, personal case tracking
Reserve your demo spot →
Frequently asked questions

What estate agents ask before getting started with Optimus.

Does Optimus replace our existing conveyancing relationships?
Optimus can work alongside existing relationships or replace them entirely - the choice is yours. Most agencies start by using Optimus for new instructions where they do not already have a preferred solicitor and then expand as they see the results. You are not locked into exclusivity. The key difference is that Optimus personally tracks and progresses every case on its panel, so the service level is consistent across every referral - not dependent on which solicitor picks up the phone.
What does "fixed fee" mean in practice? Are there really no additional charges?
Optimus quotes a fixed fee that includes all disbursements - search fees, Land Registry fees, bank transfer charges, and any other standard costs are included in the quoted amount. The fee the client is quoted is the fee they pay at completion. There are no "additional disbursements" letters arriving mid-transaction. This is one of the most common client complaints about traditional conveyancers and one of the clearest reasons agents switch to Optimus.
How does Optimus Accelerate actually speed up completions?
Optimus is part of the Landmark Information Group, which holds over 700 property datasets. Accelerate uses this data to order searches upfront - before a solicitor would normally even begin the process - and brings property information to the transaction from day one. By removing the search wait time and getting the full data picture in front of solicitors earlier, Optimus can cut completion times by up to 28 days compared to a standard conveyancing timeline.
How is personal case tracking different from an online portal?
An online portal shows you a status update when someone manually updates it. Optimus's personal case tracking means a real team member is monitoring your transaction, proactively chasing when something stalls, and calling you with updates rather than waiting for you to log in and check. The distinction matters because the delays in most conveyancing transactions happen between status updates - when everyone is waiting for everyone else to move. Optimus closes that gap by being the person who follows up.
Can we use Optimus for surveys and insurance as well as conveyancing?
Yes - Optimus is designed as a single platform for all the post-sale services your clients need. You can instruct level 2, level 3 and specialist surveys through the same portal. Remortgage and buy-to-let products, will writing and home insurance are also available. Every referral is tracked in one place, with one update trail. This removes the need to manage separate relationships and separate update timelines for each service.
How do we access the Kerfuffle member deal?
Book a demo through the button on this page and let the Optimus team know you came via Kerfuffle or Compare The PropTech. Your Kerfuffle account manager will be looped in to review the commercial terms before anything is signed. If you are not yet a Kerfuffle member, visit comparetheproptech.com/become-a-partner to find out more.
About Optimus

Built to make property moves more certain, more profitable, and less stressful for every party involved.

Optimus brings together estate agents, lenders, brokers, conveyancing solicitors, and surveyors under a single platform. Part of the Landmark Information Group - the largest property data network in the UK, with over 700 datasets - Optimus uses Accelerate technology to bring data to the front of every transaction, cutting completion times and removing the delays that come from waiting for searches that could have been ordered weeks earlier.

4w
Maximum time saved per transaction with Accelerate
700+
Property datasets accessible via Landmark Information Group
Fixed
All fees - no disbursement surprises for clients
1
Platform for conveyancing, surveys, AML, remortgage and insurance
Pays You Back

Optimus is part of the PropTech That Pays Back programme.

PropTech That Pays Back is a Kerfuffle initiative that rewards estate agents with kredits when they actually use the tools they invest in - not just when they sign the contract. See Optimus's pay-back terms, see what other agents are saying, and start earning back on your referrals.

See Optimus on PropTech That Pays Back → Register your agency →

Your team is spending hours every week chasing solicitors who should be calling you.

Optimus does the chasing. Your team does the selling.

Want to talk through how Optimus would work for your agency?

Grab fifteen minutes with the Kerfuffle team. We will walk you through the member offer, answer your questions, and figure out the best structure for your branch.

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