K Compare The PropTech
Identity and presence supplier

Where this supplier sharpens how your agency shows up — what to look for.

A branded agency wins the instruction before the valuation. An unbranded one wins it on the sixth call back.
##204 ON KERFUFFLE
See full Kerfuffle profile - 177 reviews, awards and details →
Kerfuffle & Compare The PropTech Partner

The CRM built to stay ahead of the curve - so your agency does too.

Veco Plus powers over 2,000 UK agency branches across residential sales, lettings, property management and client accounting. Rated the number-one PropTech CRM on Kerfuffle with 177 reviews at a perfect 5.0 stars. Built on 30 years of estate agency expertise and available to Kerfuffle members with member-only commercial terms.

K
177 reviews
Kerfuffle verified - 5.0 stars
#204
Rank #204
On Kerfuffle by review volume
5.0
5.0 stars
Average Kerfuffle rating
The agency CRM problem

Staying on a platform that cannot scale you is costing you more than switching.

Most agency CRMs were built around how agents worked a decade ago. Bolt-on compliance tools, disconnected client accounting, lettings data that does not talk to sales. The result is a patchwork of workarounds that slows every transaction and caps every negotiator's capacity.

Our CRM is slow and the support is poor.

CRM performance and support quality are the two complaints that come up most when agencies consider switching. Veco Plus is built on modern cloud infrastructure with UK-based support from people who understand the sector.

We have separate systems for sales, lettings and accounts.

Multiple logins, duplicate data and manual reconciliation between platforms is the hidden overhead in most mixed agencies. Veco Plus covers all three in a single platform with one data set.

Our compliance reporting is manual and prone to error.

Regulatory compliance in lettings is too important to run on spreadsheets. Veco Plus has built-in compliance tools that track obligations, flag overdue actions and create auditable records automatically.

Our CRM does not scale well as we add branches.

Systems that work for a single branch often fracture under multi-office pressure. Veco Plus was designed from the start to support multi-branch operations with centralised reporting and branch-level visibility.

How Veco Plus works for your agency

Six capabilities covering the full lifecycle of estate and lettings agency in one platform.

Veco Plus is not a collection of add-ons. Every module shares the same data layer so your sales, lettings and accounts teams are always working from the same property and contact records.

1

Residential sales CRM

Full pipeline management from valuation to completion. Property records, vendor and buyer management, offer tracking, chain management and reporting - all in one place with no re-entry between stages.

2

Lettings management

End-to-end lettings workflow from landlord instruction to tenancy renewal. Includes applicant management, tenancy creation, rent collection, maintenance tracking and portfolio-level reporting.

3

Property management

Maintenance workflow, contractor management, inspection scheduling, landlord statements and compliance tracking alongside front-office operations.

4

Client accounting

Integrated client account management with bank reconciliation, BACS processing, VAT returns and end-of-year reporting. No separate accounts package required.

5

Compliance tools

Built-in ID verification, AML checks, GDPR consent management and regulatory deadline tracking. Flags overdue actions before they become compliance failures.

6

Portal and integration layer

Automatic property feeds to Rightmove, Zoopla and OnTheMarket. Pre-built integrations with major proptech suppliers and an API for custom connections.

Your journey with Veco Software

From first contact to results - five steps.

Most agencies are up and running quickly. Here is how it typically goes.

1

Scoping call

A conversation to understand your current platform, branch structure and priorities. This shapes the migration and onboarding plan.

2

Data migration

Your existing contacts, properties and history are migrated from your current CRM by the Veco technical team.

3

Configuration

Templates, workflows, compliance rules and portal feeds are set up to match how your agency works.

4

Team training

Staff trained by people who understand estate agency - different sessions for valuers, negotiators, property managers and accounts.

5

Live and supported

You go live with dedicated support. Your Veco account manager and your Kerfuffle AM stay in contact through the first weeks.

The Kerfuffle member offer

What Kerfuffle members get with Veco Plus

As a supplier on Kerfuffle and Compare The PropTech, Veco Software works with your Kerfuffle account manager to ensure members get the best possible commercial terms before anything is signed.

What Kerfuffle members get

  • Prioritised onboarding for Kerfuffle members
  • Named Kerfuffle account manager throughout
  • Member-only commercial terms reviewed before signing
  • Access to Kerfuffle deal history and reviews
Kerfuffle member route

Standard route

Off-the-shelf pricing

Your terms, reviewed before you sign

Bespoke deal
Agreed with your Kerfuffle account manager

Commercial terms, scope and onboarding timeline are agreed per agency. Book a call and the team will scope it live - with your Kerfuffle AM in the room.

More on Kerfuffle

Dig into the data before you book a demo.

Veco Plus has 177 verified agent reviews at a perfect 5.0 stars and is rated the number-one PropTech CRM on Kerfuffle. Read what agency directors say about the migration experience, the support quality and the platform's capabilities.

177
Verified agent reviews
Real agents, real ratings →
Awards and recognition
Industry awards history →
Video reviews
Agents on camera, unedited →
Full Kerfuffle profile
Integrations, overview, news →

Already a Kerfuffle member? Write a review of Veco Software →

Book a demo

See Veco Plus in action - a live platform walkthrough.

A demonstration of the sales, lettings, property management and accounts modules in a single platform, followed by a conversation about what migration would look like for your specific setup.

On demand
Book now
30 min + Q&A
Live with the Veco Software team

See Veco Plus in action - a live platform walkthrough.

A demonstration of the sales, lettings, property management and accounts modules in a single platform, followed by a conversation about what migration would look like for your specific setup.

VP
Veco Plus Sales Team
CRM specialists - 30 years of estate agency technology expertise
Visit Veco Software to book a demo →
Frequently asked questions

What agents ask before getting started.

How long does migration from our current CRM take?
Migration timelines depend on data volume and your current setup. The Veco team handles the technical migration and most agencies are live within six to twelve weeks of the scoping call.
Can Veco Plus handle a multi-branch agency?
Yes - it was designed for multi-branch operations from the ground up. You get centralised reporting across all branches with branch-level visibility and role-based access controls.
Does it cover client accounting?
Yes. Veco Plus includes integrated client accounting with landlord statements, BACS processing, bank reconciliation and VAT support. Most agencies on Veco Plus do not need a separate accounting package.
What portals does it feed automatically?
Rightmove, Zoopla and OnTheMarket are standard. Additional connections and third-party integrations are available through the integration layer.
How do we access the Kerfuffle member deal?
Book through this page and mention Kerfuffle or Compare The PropTech. Your Kerfuffle account manager will be in the commercial conversation before you sign anything.
About Veco Plus

About Veco Plus

Veco Plus, formerly Veco by Eurolink, has been powering UK estate agencies for thirty years. The platform was rebuilt from the ground up to create a modern cloud-based product that scales from single-branch independents to large multi-office networks. Rated the number-one PropTech CRM on Kerfuffle and trusted by over 2,000 UK agency branches.

2,000+
UK agency branches on the platform
#1
Rated PropTech CRM on Kerfuffle
30yrs
Estate agency technology expertise
177
Kerfuffle reviews at 5.0 stars
Pays You Back

PropTech That Pays Back - a Kerfuffle initiative.

A small group of suppliers on Compare The PropTech participate in PropTech That Pays Back - a Kerfuffle programme that rewards estate agents with kredits when they actively use the tools they invest in. See which suppliers are participating, what agents are saying, and how to start earning back on your subscriptions.

See PropTech That Pays Back suppliers → Register your agency →

The last CRM conversation you will need to have.

Kerfuffle members get member-only commercial terms, prioritised onboarding and a named account manager throughout. Book a Zoom with the Kerfuffle team to talk through the options.

Want to talk through how this would work for your team?

Grab fifteen minutes with the Kerfuffle team. We will walk you through the member offer, answer your questions, and figure out the best fit for your agency.

Book a Zoom with Kerfuffle →